Behavioral Center of Michigan image

Behavioral Center of Michigan

Mental health clinic Psychiatric hospital

😠 They DO NOT I repeat DO NOT give you any updates on your love one that is in there. They are rude and unprofessional. They say I'll have to call you back because we're busy. Guess what no call back ever. The doctor assigned to your love one does NOT even call you back. Thumbs down, to the owner w... People often mention loved, people, call, doctor, facility, medication, staff, years, star, nurse,


Address

4050 Twelve Mile Rd #2534, Warren, MI 48092, United States

Website

www.behavioralcenter.com

Contact

+1 586-261-2266

Rating on Google Maps

1.80 (118 reviews)

Open on Google Maps

Working Hours

  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: loved (11) people (10) call (10) doctor (9) facility (9) medication (9) staff (7) years (7) star (6) nurse (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Joshua L. 11 months ago on Google • 57 reviews
    I don't know if the people who are leaving "good" reviews are, maybe, actually employees of this place, or somehow associated professionally with the Behavioral Center? What I DO know is: this place is a joke. Absolute joke. Ever single interaction has been difficult, unfruitful, and mostly a waste of everyone's time. Calling in to get any information has been is impossible (yes, they are authorized to speak with me about my loved one being held in there). Still no visiting due to Corona. Seriously? State Prisons now allow visiting, yet this place doesn't? I dropped off some personal items (all were allowable) yet my loved didn't receive ANY of it, even though I wrote her name on the bag and books, she still never received any of it. To top it off, the woman who stated she would ensure my loved one received the items, identified herself as a "Supervisor", white coat, and all. (Broken leg, rolling around the place on her little wheeled cart that supported her leg, short blonde hair, white, with blue eyes).
    18 people found this review helpful 👍

  • 1/5 donna k. 1 year ago on Google • 7 reviews
    They DO NOT I repeat DO NOT give you any updates on your love one that is in there. They are rude and unprofessional. They say I'll have to call you back because we're busy. Guess what no call back ever. The doctor assigned to your love one does NOT even call you back. Thumbs down, to the owner why don't you reply to a negative comment? It would be nice to hear you are concerned and will follow up. If you notice the majority of the comments are negative with 1 star.you get one star because that's the lowest.you shouldn't even get1star
    31 people found this review helpful 👍

  • 1/5 Pastor D W. 1 year ago on Google • 41 reviews
    My daughter has been in that place for three days and I have not been able to speak with any person since she arrived . I get the operator and the call ends every time I call. I spoke to o my daughter I had her ask the nurse to take my call or call me. Her response was tell her to call the main number and be transferred. Had explain that’s what I had been doing and she kept repeatedly saying tell her to call the main number and be transferred. What is wrong with that place⁉️ Families need information about their loved ones. It is grievous enough with them being there and you can’t see them but not to be able to get information. That is unacceptable.or speak to anyone except the operator. I tried each department I left a message with social work but I don’t expect to get a call from them either‼️Anyone know how to connect with a person there⁉️
    17 people found this review helpful 👍

  • 1/5 M# B. 1 year ago on Google • 60 reviews
    Would give no star rating, but you can't post without at least one. The one star is dedicated to the facility. The only 3 helpful and pleasant people were the receptionist, nurse Vinita, and nurse Gary(5 stars for them ⭐⭐⭐⭐⭐) on the 2nd floor. The social worker Nicole spoke with me once and never followed up again. I had to physically come up to the facility and speak with her over the phone, because a nurse stated my loved one would we dc'd on Monday and it was a Friday afternoon. Not one person from the facility called to discuss the dc plan. They scheduled bogus appointments in the dc plan, stating that a follow up with his treatment center was scheduled for the following Monday at 9 a.m. I later found out that no such appointments had been made. There was one Asian and one African nurse(this how my loved one described them to me) on day shift that were very rude, short, and quiet frankly lazy. When you asked for info it was "I don't know". Never let me find out or check for you. The follow through and team approach is scattered and unprofessional. There is very little transparency, and you would think it would be more, considering they will not let you visit your loved ones. My loved one did not slip through the cracks like so many vulnerable people do. They have family who are very concerned about their wellbeing and treatment when in a facility. I know most places aren't the best and its a shame, because people are supposed to be there to help. Needless to say I would not recommend this facility. They will stress you out more, with their inadequacy , on top of your loved one needing treatment.
    8 people found this review helpful 👍

  • 1/5 jessica F. 10 months ago on Google • 54 reviews
    Beaumont Taylor lied said I was suicidal to get me there. Staff overworked underpaid under trained. The damage the hypocritical false hood of putting men to an inhumane standard of no feelings over work your pride for not enough to scrape by is a HUGE thing people need to consider. I didn't take meds prescribed cause the 1st doc lied and I didn't need medication for that but I have other symptoms being ignored cause of that type of cop out
    3 people found this review helpful 👍

  • 1/5 Sharon s. 1 year ago on Google
    I just spent 13 days here because of Xanax withdrawal and anxiety... and it was the worst 13 days of my life. Most of the staff were kind and helpful...but there were a few that were not. So let me tell you about the psychiatrist - Dr. Medina. You speak to her on Zoom for about 5 minutes. She has never been there in person. And she doesn't know me yet thinks she knows what is best. No one could stand her. I even caught her lying to me to keep me there longer...with a social worker and nurse practitioner as witnesses. She also was trying to wean me off a long-time habit of Xanax within a two-week period. Anyone will tell you that's impossible. Thank God I'm out of there and I can't wait to see my regular doctor.
    13 people found this review helpful 👍

  • 1/5 Kaitlyn R. 1 year ago on Google • 10 reviews
    Wish I could give zero starts. I'm five months pregnant, my husband was transferred there, and the contact I've had with the staff is awful. From the social worker Leon, to the doctors and nurses, I have never been more stressed in my life and you can be sure that if I have complications during birth, it is 100% their fault.
    9 people found this review helpful 👍

  • 1/5 Benjamin B. 11 months ago on Google • 22 reviews
    If I could rate this place lower, I absolutely would. As mentioned in other reviews, this place is a joke. Actually, it is criminal what they are doing. Dr. Medina is a sorry excuse of a psychiatrist; I wonder why she prescribes every single patient extremely high doses of the same psych drugs? Think maybe the makers of Depaco and whatever other poison she is pushing on everyone there are paying her to? How come she does 2 minute evaluations on patients via zoom with a horrible connection WHILE DRIVING...with OTHER PEOPLE IN THE CAR?! How come her 'assistant'aka her daughter sits in on every zoom call-without the patients permission? I dont think she was even in the US! Besides that, the place is riddled with violations: Marlene, the 'recipients rights advocate' tried to tell me my fiance called and was going to pick up my property which they "lost"... Im not engaged, and I didnt sign ANY HIPPA disclosures. This place is a SCAM and they provide ZERO treatment: 30 mins of recreation therapy twice a day: coloring with felt tip markers or making bead bracelets...and toxic doses of medication 4 times a day. They need to shut this place down and arrest the management and Doctors and owners. Seriously. Its atrocious.
    4 people found this review helpful 👍

  • 4/5 Kristina D. 1 year ago on Google • 17 reviews
    I was a voluntary admission from the crisis center so my experience maybe is a little different. I didn't have a choice in which hospital I was sent to but I'm glad it was this one. I arrived at 4 in the morning and was greeted by the nicest technician and most of the staff was very kind. The doctor was friendly but very rushed. He over-medicated me at first to the point where I was almost falling over from dizziness, but when I brought it up he actually listened to me and decreased my dose. The 2nd floor has not been remodeled so it is pretty dated. I would have liked to be able to go outside and get some fresh air. The food was decent. They respected my religious beliefs (I am a practicing Muslim) and they let me keep my prayer rug and wear my hijab. They helped save my life in a time of crisis. Thank you!
    5 people found this review helpful 👍

  • 1/5 Becky G. 1 year ago on Google
    I’m surprised I made it out alive. They took me off my effexor which is known to be one of the worse detoxes you can go through. I was in detox hell and their dr just kept saying my personal doctor should’ve never put me on that medication. I am home since yesterday and still incredibly uncomfortable. They refuse to give you your medication’s and put you on Abilify. Every single person in there was put on Abilify no matter what their medical history was. I am grateful to be alive every day I thought I was gonna die before I got out of there. I am now being comfortably treated after being forced into a detox from a medication that my own personal doctor prescribe me. That place is Hell on Earth. I witnessed a patient go code blue because they would not give her her epilepsy and or high blood pressure medication. I can’t help but wonder how many people have died and or almost died because of that place.
    5 people found this review helpful 👍

  • 1/5 Alex D. 1 year ago on Google
    Inexperienced and unprofessional staff. What kind of doctor recommends a long acting injection of a drug for a patient who has taken said drug two days, with no previous medical history of use. Incredibly irresponsible.
    5 people found this review helpful 👍

  • 3/5 John & S. 3 months ago on Google • 12 reviews New
    My review was 5 stars. Im now facing termination from job of 28 years. Unicare received the necessary paperwork Friday (January 12),but the doctor's portion wasn't filled out or signed. It has been over a month since being admitted into their hospital. It looks like I'll have to take drastic action against this facility, but of course I don't want to force people to do their job. The really sad part is this isn't helping my treatment. Some doctors there were phenomenal. This place was filled with love on the 3rd floor, even with all the cuts by the state of Michigan years ago. Please consider that no one wants to be there, but most all of workers love working there. That should tell you a lot. I'm sure most people who want to leave a 5 star review are possibly embarrassed to put their name out there publicly. Dr. Sandier comes with very high regard, so I trust him and my medicines are perfect now. I'm excited that I'm finally being treated properly for my anxiety. My head feels so clear and focused after living all my life without treatment of forty-seven years for ADHD. Also many things were taken care of like my ACID Reflex, cracked skin from dryness, and many people there knew that Xanax should never be prescribed for someone with ADHD. The group therapy was excellent too. It will be what you make of it. Dr. Apple is horrible from what ive seen and he will probably get sued sometime soon. I'd be suing him for multiple things that I saw a mile away. He's probably responsible for almost half of the negative reviews. The common thing I heard about him was the "Cash Cow" theory. He is supposedly only about the Benjamins. I did witness his bedside manners and that's why he might have regrets soon, if he doesn't change rapidly. The hospital should consider making Dr. Sandier a full time position for only 40+ hours a week. Everyone I spoke with on the 3rd floor wished they had Sandier instead of Apple. The entire staff is amazing for what is a tough environment. I really feel for anyone working there with their own problems. Special shout out to P.A. Assistant Gina and Dr. Garmo for being excellent care givers. They were the two I didn't list when praising special staff members like Ladonna before Madonn on my in house review. Employee of the year: Jermmy (about 100 days of seniority Employee of the decade: Nańi (8 years) Employee of the quarter century is Marie (15-18 years) in my own opinion). She comes in regularly and I see how great she is when treated right. I've apologized to her and 2 dozen ¼lbs cookies from Levain bakery are heading there now for her as my restitution for falsely presuming she had a problem with me for being white/whatever else I am. I saw her laughing with other white people and trusting them, so I understand that I was a problem for her. I'm sorry, truly sorry for wrong ing you! John Sims (Szymacha)
    1 person found this review helpful 👍

  • 2/5 love kings 6. 1 year ago on Google
    I went here years ago. I had just come off of two antidepressants that I had been on for about 10 years about a month prior (not by my own doing.) I told the doctor I was not sure if I was clinically depressed and needed medication because anyone would be feeling depressed with the situations I was going through at that time and said I had been on the medications for so long that I wasn't sure if they were still working or if I even needed them for as long as I had. the psychiatrist literally just looked at me and said "so why are you here if you don't want medication??" I was like "uhh I said I wasn't sure and figured that you being a doctor and a professional could help me figure that out. " we talked for about three more minutes and he just started writing me scripts
    2 people found this review helpful 👍

  • 1/5 Ricardo C. 1 year ago on Google
    They overdosed me here. I was given three shots of Aristada and they falsified documentation and said they gave me Abilify tablets. If you care about your loved ones I would recommend taking them out of this place.
    1 person found this review helpful 👍

  • 1/5 pamela w. 5 months ago on Google
    This is the worst dump of a psych hospital there is its not clean nothing to do, doctor doesn't care just there for the money no good therapy if you are not crazy when you go in you maybe when you come out

  • 5/5 Robert K. 1 year ago on Google
    This was a good place. The staff was very nice to me. The doctors were helpful and tried their best. 3 meals were served a day. I was never hungry. We were allowed to watch TV and read the newspaper . I enjoyed the group therapy sessions. Overall a very positive experience. Thanks for your help!

  • 1/5 Karter G. 1 year ago on Google • 2 reviews
    I was brought to this location against my own free will. If you genuinely care about someone and wish for their mental health to get better, DO NOT SEND THEM HERE. The vast majority of employees in this facility are unprofessional and careless. When I was staying there, papers with everyone’s information were left around allowing anyone to invade other patients privacy, a fight broke out and was not handled well at all, social workers were also making remarks about the patients that were very inappropriate and unprofessional. The psychiatrist, Dr. Medina is the WORST woman I have ever spoken to. She will lie about your behavior and manipulate you into staying against your will. She tried to put me on HIGH doses of medication that are literally dangerous.If you do research, a past patient, Pauline Klug, stayed at this location and DIED of a drug overdose caused by Dr. Medina in 2020. I stayed in 2021 and she is STILL employed here. This facility is the worst place I have ever been to and I do not recommend it to anyone. Bring your loved one to a better facility such as Harbor Oaks Hospital. I had a wonderful experience there.
    16 people found this review helpful 👍


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