4/5 Kim K. 7 months ago on Google
Not
necessarily
a
bad
review,
I
feel
some
things
need
improvement,
just
some
constructive
criticism
is
warranted
here.
We
just
had
my
sons
birthday
party
here.
I
was
told
I’d
have
15
minutes
to
decorate
beforehand,
but
I
didn’t.
When
I
arrived
downstairs
the
party
before
ours
was
still
there.
Come
5
minutes
before
my
booked
time
I
went
in
the
party
room
to
set
up
around
the
young
man
cleaning
from
the
previous
party.
Our
guests
started
to
arrive
as
I’m
still
putting
together
my
sons
party.
That
was
very
frustrating.
The
young
man
kept
apologizing
and
I
let
him
know
it
wasn’t
his
fault,
it
wasn’t
but
there
needs
to
be
some
sort
of
timeline
in
place
that’s
kept
by
employees.
You
have
your
own
“personal
host”
though
I
didn’t
see
mine
after
he
handed
me
the
wrist
bands
but
the
party
host
should
be
reminding
parties
of
timing
to
keep
things
flowing
appropriately
so
they
aren’t
rushed
out
and
the
party
next
isn’t
paying
for
time
they
don’t
get.
Second
issue,
your
host
needs
to
place
every
single
wrist
band
on
each
person
who’s
swimming.
Ours
did
majority
of
the
kids
but
we
had
a
couple
stragglers
so
I
put
them
on.
And
then
I
realized
my
son,
the
birthday
boy
never
got
one
so
I
put
his
on
as
well.
There
was
a
red
wrist
band
and
a
blue
one.
I
didn’t
know
the
significance
of
the
color,
wasn’t
told.
I
put
on
whichever
came
out
of
my
pocket.
My
son
got
red.
We
decided
to
use
the
party
room
for
all
the
party
stuff
before
letting
the
kids
go
swim
as
there
wasn’t
a
time
line
on
swimming
like
the
party
room.
A
few
minutes
after
being
in
a
life
guard
yells
out
who’s
this
child’s
parent.
I
speak
up,
that’s
my
son.
Well
an
adult
needs
to
be
within
arm
reach
of
him.
Ok
sure,
but
why.
Grant
you,
if
I’m
not
literally
right
there
my
eyes
are.
He
sees
my
confused
look
and
explains
because
he
had
on
a
red
wrist
band
he
needed
to
be
within
arm
reach.
I
spoke
up
and
said
oooh
I
didn’t
know.
I
put
that
band
on
him
I’m
sorry
I
wasn’t
aware.
So
I
said
he’s
fine
that’s
my
fault.
We
went
on.
Clearly,
my
son
was
old
enough
for
a
blue
wrist
band.
A
little
while
later
my
husband
comes
and
asks
me
to
switch
wrist
bands
because
they
keep
blowing
the
whistle
on
my
son
and
yelling
out
“who’s
child
is
this”
because
he
wasn’t
directly
beside
an
adult.
So
I
did,
I
get
it
now.
Fast
forward
a
little
while
later
and
I
see
my
husband
getting
upset
with
one
of
the
employees.
Come
to
find
out
the
same
life
guard
who
said
it
was
a
good
idea
to
change
his
wrist
band
was
now
continuing
to
say
that
because
he
had
a
red
wrist
band
at
one
point
he
still
needed
to
be
in
arms
reach
of
an
adult.
What
kid
having
a
blast
wants
to
be
glued
to
a
grownup
instead
of
playing.
He’s
not
a
baby
or
even
a
toddler.
Again,
He’s
clearly
old
enough
to
have
the
blue
band.
During
their
conversation
my
husband
asked
for
a
manager
several
times
but
was
told
they
aren’t
available
and
it
wasn’t
going
to
happen,
basically.
I
won’t
elaborate
on
my
third
issue
but
I
will
say
that
it’s
great
they
employee
teenagers,
not
many
will.
However,
teenagers
lack
life
experiences,
trauma
training,
reflexes,
etc.
I
feel
that
1
adult,
management
should
be
on
duty
on
every
shift.
I
don’t
mean
sitting
in
the
middle
room
with
all
the
windows
chatting,
I
mean
physically
on
the
floor
with
the
life
guards.
I
am
a
seasoned
mama
and
when
you
have
many
children
around
water
I
feel
flustered
because
I
can’t
keep
my
eye
on
every
single
one,
mine
or
not.
Again,
I’m
not
leaving
this
review
to
be
a
negative
review,
more
of
constructive
criticism
in
hopes
this
venue
stays
around
for
the
children.
My
3
issues
had
no
bearing
on
my
birthday
boy
because
he
had
a
blast,
even
with
them
constantly
fussing
toward
him.