Unbelievable service, the wait wasn't anything to complain about considering you have to wait everywhere nowadays. I want to note that the customer service was remarkable. Young lady by the name of Tamara was very kind and assertive. She was great with helping me select the right sandwich for me. I will return back with my coworkers from the office for lunch. Maybe a regular lunch spot from here on out. Who knows. Two thumbs up for everything service, and food. I will be referring this place to friends and family. Thank you again Jimmy John's. Nice new location on the hillside with an exceptional view of the valley. Made my day..

The absolute worst place to TRY and catch a bite. I have had to back my fourteen foot service truck out of there freaky fast drive thru 3 times over the last 6 months. Once because this location was closed in the middle of the day and someone was stuck at the order window. I went in to give them feed back according to the assistant manager it's a labor shortage. What does freaky fast and labor shortage have in common? 0 nothing. Don't waste your time or your mental energy. Port of subs is across the street.

Lovely place for fast food at a clean and welcoming place. Most of the time I use to visit this specific branch while driving back from the power plant. Also interestingly they got a full vegetarian and tuna option that is best for those who got-halal dietary restrictions.

As usual, Jimmy John's has fantastic sandwiches! The white French style sandwich rolls are the very BEST bread of any deli or sandwich shop around! If you want to eat a sandwich that is very fresh & tastes great, go to Jimmy John's! I've never gotten a bad sandwiches from any Jimmy John's I've gone to! Never had anything from their shops that seems on the verge of spoiling or anything of the kind. Always fresh & always great! BTW-Fresh baked bread every couple of hours at the locations. No pre-baked bread from any nearby companies or bakeries. This is baked in the opposite ovens in their shop locations! If you haven't tried it, you are truly missing out!!

They were out of their french bread. I ordered a number 7 and received a salami sandwich, sandwich is missing CAPICOLA.

ordered a slim. they forgot the cheese. only 3 items on this sandwich and at 14 plus dollars i wanted it with cheese. called and asked for a new sandwich. they wanted the delivery fee again on there screw up. asked for a manager. same thing. i said refund it and never again. done with jimmys

Really all I can say is wow. And not in any good way at all. After hearing ads on the radio for years, I gave in and decided to try Jimmy Johns. I downloaded and ordered off off their app. Delivery was not available at my house. What? I live in a completely normal part of Reno near everything. No delivery. Well, Ok. Picked up my sandwich. It turned out to be 1 piece of meat, cheese, condiments, and a roll. Whole sandwich was less than 1 inch thick. Was it bad tasting; no. Just very disappointing. A complete let down. Needless to say I will be deleting the app, even though they gave me a coupon for a free sandwich. No point in ordering again for such a boring, thin sandwich. Life is too short. On a brighter note: I ordered the oatmeal cookie, and it was excellent. Very tasty and a decent size and a thickness.

Was passing through on our way home to Bakersfield. I explained to the lady it was our first time ever at a Jimmy John's. She seemed extremely agitated when I change my order and made are items a combo. Was not impressed. For the price we paid we didn't get much on our sandwich. The one positive was the bread was amazing.