This spicy chicken waffle dish deserves an award! One of the best places I’ve ever eaten. Staff very polite and helpful. Wine lovely. Highly recommend stopping in here for food. Outside area is lovely

Spent two lovely hours here today with friends. Enjoyed the guided tour - a ramble through Waterford's history with a knowledgeable and affible guide and a self paced meander through the upper floors of the building documenting Waterford's more recent history. Nice coffee shop and fabulous staff - Jacinta on reception was so helpful and really pleasant, thanks for the recommendation- the Parlour was fantastic 😊.

Please to visit in Waterford

(Translated by Google) When you have so much history in front of you, you are stunned and just focus on reading and observing everything in sight. Everything around is beautiful and it is worth spending at least noon to see everything. (Original) Cuando tienes tanta historia delante, te quedas pasmado y solo te centras en leer y observar todo lo que esté al alcance de la vista. Todo lo que hay alrededor es precioso y merece la pena dedicar por lo menos mediodía para verlo todo.

Was not open until 6 as advertised until you read parentheses on door. Hours change in off season. Thank you for the swift reply 8 months later. Must have just opened the doors.

Nice place

The history here is amazing. From Waterford glass through to present day Waterford crystal. Good tour

Fascinating record of social history in Waterford housed in a beautiful building. The guided tour is very informative and well worth the time.

A lovely place. Arrived early for the tour so we did the top floors first and then did the guided tour. It was wonderful. A proper step back in history.

Very nice the 3D experience video

We did the new tour last Sunday. We were gobsmacked with the quality of exhibits the infrastructure , the tour design the 3D tour on the history of glassmaking in Waterford. The Contribution of Quaker families to Waterfords history of Glassmaking and Shipbuilding in its noble port is fascinating. The tour guide Teresa brought in all together very professionally. Beautiful coffee and cakes before and after in Bishops Palace Café was delightful Derek in the cafe is indescribable !

Excellent tour and guide!

Amazing! I got a 1 on 1 tour of the place with an extremely knowledgable man. Brilliant!

Excellent tour well worth a visit

Guided tour was excellent!

Great your and history of Waterford. Tour guide dressed as Susan Penrose.. great way to get local history and see something unique!

Great. 3D experience is well worth it. Definitely worth a look, when in Waterford next time.

(Translated by Google) Great place, sensational host, worth visiting this museum (Original) Świetne miejsce, rewelacyjna prowadząca, warto odwiedzić to muzeum

Loved the visit to the palace. The guided tour was excellent. I really enjoyed it. Must visit place in Waterford

Very enjoyable. Got a joint family ticket for here and the medieval museum. Staff so knowledgeable and helpful

Really interesting tour to see how legendary house of waterford crystal is made.

Great stop. The staff is super friendly (as is everyone in Ireland it seems). We enjoyed seeing the history of Waterford. They do a great job displaying various treasures and historical information. After exploring the top floor, we waited around for the afternoon tour. Miss Pimrose did a great job getting into character and taking us through the house. The 3d story at the end was fun and full of interesting facts. We also really enjoyed the glass items on sale by a local artist. He wasn’t there that day, but his workshop wear he etched everything was. It was neat to see. He had lots of beautiful work. We all bought at least one of his hand etched ornaments that were on sale for the Christmas season. This was a highlight of our day. We were all really glad we made the time to stop here and do the tour.

Must visit when in Waterford

Love catching bits of history from those so enthusiastic to tell it.

I had a free guided tour this evening as part of Culture night events. The tour was excellent and the place and tour were beyond my expectations. Thoroughly enjoyed my experience and highly recommend a visit to this tourist attraction in Waterford. Great 3D show as part of the tour. Houses the largest collection of antique Waterford Crystal in the world just to mention one of many things on display.

(Translated by Google) Definitely worth seeing! Especially try the blah, very important! (Original) Sehr sehenswert! Vor allem den Blah probieren, ganz wichtig!

Brilliant

Unmissable for fine art lovers...

I visited this place and at that time the tour guide was said to be absent, so I took it alone, the lady on the reception, gave me directions to the many upper rooms. I read everything there with most dating from Georgian era. I must say, I was thrilled. Impressed by what I saw. I recommend this place for all those who long to re-unite with history

Well worth a visit when in Waterford

Very nice tour learnt a lot from it. Iwas so early that I was the only one there so i got a private tour.

Nice place

(Translated by Google) Quite boring (Original) Assez ennuyeux

Excellent tour with a very knowledgeable and interesting guide. Many things to see and learn

Lovely place to see

Fantastic place. Wheelchair accesible and easy to navigate around. Staff are so friendly. Love the café.

Relaxed atmosphere and lovely setting keen prices on the whole!

Fantastic place of Waterford history. Great for all the family and lifts are available

Visited the Medieval Museum in August and loved the experience! Opted for the tour with Donncha, who’s knowledge of Viking history and storytelling from the 13th 14th & 15th century invasions was impressive. The thought and effort put into the museum's colourful displays from vaults to vestments keeps your interest the whole tour. Highly recommend visiting this special place 😊

Do the tour and then spend the day going around yourself. Amazing history documented and preserved here.

Finding that museum was discovering a hidden treasure! I never expected to learn so much about history in one day and see so much beauty! Very pleasant experience and recommend to everyone!

Tour guides museum- very detailed and educative- great place

We didn't have nearly enough time here, but it was our while to have even a short visit! The guided tour was excellent; our tour guide showed us the highlights of the collection and gave us a brief and very amusing history of Waterford to put the exhibits in context. (Irish tour guides really do have the gift if gab -- he was not the first guide to make laugh while explaining history of tax policies!) The museum is built on some very old, carefully conserved buildings - this means a few scary stairs, and some rough floors. If you can manage those, they are worth seeing! But if not, there is plenty that is elevator accessible, including the amazing Cloth of Gold vestments.

A nice museum overall though some areas are a bit sparse or underwhelming. A nice walk about with good education but it doesn't have the must return factor.

We had a great time seeing and learning about the Medieval treasurers of Waterford. Our guide, Ciara, was very knowledgeable and showed us amazing items that have survived 100s of years.

First class and the tour guide we got was fantastic . Well priced. Very knowledgeable guide. Mightnt suit some who are unsteady on therir feet. Covid compliant

Thanks Liam, loved the tour. Very entertaining and informative. 👍🏻👍🏻👍🏻

Fantastic tour.....tour guide Liam is a national treasure, so witty and engaging. Highly recommend the tour

A place to appreciate the past of Waterford and witness its progress over years of Vikings' landing.

Very nice. It's not too short if you take your time to read everything. They play movies in a little cinema.

Great exhibit and really enjoyed the guided tour with Liam. He has a brilliant deadpan sense of humour but also has a great way of sharing information in a way that makes you remember it. Didn't want the tour to end! Wine vault and the history of is very cool. The other staff were great too, very friendly strawberry blonde lady on reception :) thanks guys.

Excellent, really interesting and enjoyed the tour. Definitely recommend. Was surprised how much I liked it

Great for discovering ancient Waterford

Lots of valuable original pieces

Very little on display and expensive

Super experiences, so much more than 'museums' - so much to see and learn about Waterford's storied past

Lovely place to visit

What a wonderful museum. Fantastic and unique artifacts brought to life by a wonderful guide. Highly recommended.

Worthed to be visited

Fantastic museum! Make sure to do the free tour as well, it was very informative.

A trip through 1000 years of the history of Waterford City. Absolutely fabulous. Can't wait to go back again.

Love this place. Amazing history of Waterford

It was brilliant. Very informative and interesting.

Excellent! Easily the most informative museum I have ever visited! Great guided tour, very knowledgeable staff, incredible historical artifacts on display. I was most impressed that the artifacts in display were originals, and not copies! If you have only one day in Ireland, visit here!

Very cool museum, especially if you're into history. We learned so much about the Waterford and Ireland. They have lots of super interesting artifacts as well. Well worth the 10€ to take the tour.

(Translated by Google) A curious and very didactic site ... (Original) Un sitio curioso y muy didáctico...

Really interesting site and we had the tour which was delivered with such passion and pride. Highly recommend.

Really interesting and we laid out. Learned lots about Waterford that I never know such as it's importance as a wine port.

Superb . Really enjoyed it . Staff excellent ,helpful and informative . Well worth a visit .

Amazing place. The tour was free of cost during the month of February which was a nice surprise! The staff were super friendly and helpful. There is so much history in Waterford that I obviously didn't know so this was a super interesting and insightful experience a must visit if your in Waterford!!

Loved it

Nice museum good exhibitions. Great if you are a Vikings fan.

Great museum & great guided tour

Brilliant. Tour guide was a wealth of knowledge and some of the artifacts stored there are very interesting. I knew nothing of the medieval vestments. These were a sight to behold

If you love medieval history, this has amazing exhibits. Get the guided tour, Richie is the main man,from the city, knows his history and obviously loves it. No modern interpretations, great banter.

Gallant array of vintage furniture and accessories, with amazing displays and a great array of time periods, all in a beautiful Old Palace.

Superb food with lots of veggie options and even doggie snacks!

This is a wonderful museum, a fitting gem at the heart of Waterford's historical centre. The 4D show is very entertaining but it doesn't stop there, with two superbly curated and presented floors packed with fascinating objects, art works, human stories, stories of a city, history from multiple angles, often new and unique. Highly recommended.

Very intensive experience, amazing

Great museum with some lovely pieces - glass, furniture, paitings. Entertaining guided tour.

Very interesting, hadn't enough time to do it all, will go back again.

Great spot for those seeking a bit of history. The audio visual presentation alone is work the entrance fee. We also did the 1 hour walking tour out around the Viking triangle and really enjoyed it.

Visited here on Saturday 6th. Very impressed with the whole experience. The receptionist was extremely helpful and friendly. She recommended the Freedom Ticket which was good value as it covered 4 museums and walking tour for €15. We really enjoyed the re-enactment tour as it was entertaining and informative. Would love to have spent more time on the local history part on top floor. Will definitely be back again and will be spreading the word on Waterford Treasures.

Fabulous menu, had a hard time deciding what to order for brunch. Staff are very friendly, atmosphere is lovely. Did spot a few local beverages in stock also for evening meals. Could not fault the brunch service or food.

The lady taken you around the house was fantastic and very entertaining Beautiful home .The short film at the end is very informative A great visit

Informative. Interesting history, especially after stopping by the Waterford House of Crystal across the street. Our tour was a bit small on account of the pandemic and time of day, but that wasn’t an issue since it just seemed safer. Our character actor / guide was very entertaining.

Nice friendly staff ,great little gem of a place.nice menu and food is to die for if u want something different go here I recommend it .you won't be disappointed.

This was such a fun museum! Before the guided tour started, I was able to watch a master glass etcher! Was really great to see. Then the tour started and it was very very fun. I had no idea it would be done by a person in character! I smiled so much once I realized that. Had a great time listening to her and what I was seeing.

We did the Bishop's Palace as part of the combined Waterford Museums ticket. It was really worthwhile as it is a beautifully curated 18th century home. It is particularly noteworthy because of its amazing collection of 18th century Waterford glass, which pre-dates The House of Waterford's shift to producing crystal. It has the oldest surviving piece of Waterford glass.

For history lovers, it is well worth the visit. A unique place to explore and gain an appreciation of local culture and history.

Bishop Cafe was very tasty! The tour guide for the Bishop Palace was very knowledgeable. It was just us and the tour guide so she answered all kinds of questions Normally she would be period actor. Very good job.

Very ornate building that is well worth a visit, plus some very interesting exhibits. The 3d story of the history was excellent also. Would love to have had a tour guide to bring some of the artefacts to life.

Wonderful lunch with attractively prepared fresh produce. Luscious black forest gateau. Will visit again.

So surprised by how much this museum contained, a lovely museum with such great and helpful staff. I can't wait to come back.

Receptionist shouted at us saying you need tickets! Well if places are forbidden to enter then put a lock at the entrances where tourist are forbidden to enter. Tourist doesn’t feel welcome at all. First impression of Waterford! Where does it say I need to buy tickets? Entrance? They might as well lock the door and don’t let people enter before reading their rules of entrance on the internet.

Confusing, disorganized place. Who was the bishop? Why are those paintings on the wall? What's with all the 1960s stuff on the top floor? Even if it was better arranged, it would still be pretty boring. Worst of all, we had a guided tour, and still don't get it.

Interesting enough, biggest collection of flint based Waterford Crystal collection. lots of local history

Visited your lovely museum on July 29th and purchased the the freedom tickets excellent value, loved the reenactment tour our guide was exceptional very informative and entertaining

Well worth a visit

Shirley at the front desk was lovely and very helpful. She should get a raise

It's a three floor mansion in 18th century. There's one room with 3D video experience and a floor of Waterford history, people, old day life.