Wiley's Diamonds & Fine Jewelry image

Wiley's Diamonds & Fine Jewelry

Jewelry store Jeweler Jewelry repair service Jewelry buyer Gold dealer Diamond dealer Jewelry appraiser Diamond buyer Silversmith

Family-owned salon since 1994 offering bridal & other fine jewelry, plus custom designs & repairs. People often mention ring, Wiley, jewelry, wedding, helped, customer, service, Carolyn, time, Wiley',


Address

2251 Brown St # 102, Waxahachie, TX 75165, United States

Website

www.wileysjewelry.com

Contact

+1 972-937-4422

Rating on Google Maps

4.90 (242 reviews)

Open on Google Maps

Working Hours

  • Monday: 10:30 am to 5:30 pm
  • Tuesday: 10:30 am to 5:30 pm
  • Wednesday: 10:30 am to 5:30 pm
  • Thursday: 10:30 am to 5:30 pm
  • Friday: 10:30 am to 5:30 pm
  • Saturday: 9:30 am to 2 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: ring (41) Wiley (19) jewelry (17) wedding (13) helped (12) customer (11) service (11) Carolyn (10) time (9) Wiley' (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Abby D. 6 years ago on Google
    Wiley's has done an incredible job for us! We are a young couple in our early 20's and went into Wiley's after experiencing some rudeness at another jewelry store in the area, and were so encouraged by the way Wiley's handled everything. We were instantly greeted with friendship and professionalism, and we knew instantly that we wanted to work with them to build my engagement ring! Lauren, Vanessa, and Tricia helped tremendously and were there to answer each and every question we had about anything. They even showed me some customs that they had done in the past, which helped me to trust that they could handle my design (I am very picky). There were no hidden agendas or things gone untold. It was a great experience and I highly recommend this place for couples! I will post pictures once everything is done :)
    3 people found this review helpful 👍

  • 5/5 Scarlett M. 2 years ago on Google
    This is the second time we have used Wiley’s and they knocked it out of the park with my new custom ring. I came to Carolyn after we were referred to her and showed her a picture of what I wanted and they made it happen. They had great communication and were very prompt with the whole process. I would refer them to anyone, they had outstanding customer service. I am obsessed with my ring 🥰
    2 people found this review helpful 👍

  • 5/5 Amanda M. 2 years ago on Google
    Wiley's did an AMAZING job with my ring repairs and sizing. My ring I thought was beyond repair looks brand new again and I couldn't be happier. Carolyn was very helpful and I am grateful for kindness. I will definitely go back for future needs and recommend them 100%.
    2 people found this review helpful 👍

  • 5/5 Cynthia L. 2 years ago on Google
    For anyone looking for Amazing service Wiley’s Jewelry Store is definitely it! I felt like I was the only person in the store. I looked at engagement rings at other stores but I decided to come here before I made my decision. It was the best decision I made! Everything was explained in detail. You cannot go wrong with your ring selection from Wiley’s.
    2 people found this review helpful 👍

  • 5/5 Stefanie W. 2 years ago on Google
    So so happy with my new wedding ring! I went in wanting a custom ring made with my grandmothers and mothers wedding bands. Carolyn worked with me to create this beautiful new family heirloom. I could not have asked for better customer service and quality!
    2 people found this review helpful 👍

  • 5/5 payton l. 7 months ago on Google
    We bought our wedding bands with Wiley’s and they were so kind and my ring came in so fast. They are amazing!
    1 person found this review helpful 👍

  • 5/5 Becky W. 2 years ago on Google
    Carolyn was wonderful! They did a beautiful job resizing my wedding set, and helping me to find the perfect anniversary band! Looking forward to our next purchase.:)
    1 person found this review helpful 👍

  • 5/5 Walanda J. 2 years ago on Google
    Skyler is awesome!!! She helped me create a ring that is so beautiful that I can't stop looking at my hand. She is patient and never made me feel rushed to make a decision. This is my new favorite jewelry store and I will be a customer for life.
    1 person found this review helpful 👍

  • 5/5 Mattison D. 7 months ago on Google
    I dropped my beautiful engagement ring off for a cleaning and she is so sparkly! The staff at Wiley’s are all amazing! My mother in law also recently got her original rings redone and loves them as well! Great service and the cleanings are amazing! Also very fast I was able to pick up a day early! Thank you Ashley! (I believe Ashley was also the sweet lady who helped me find me ring when we first came in to look and she was so sweet and helped me find what I really liked, she made it really easy)
    1 person found this review helpful 👍

  • 5/5 Colin S. 9 months ago on Google
    (First 2 pictures are the damage from the other Jeweler, the 3rd [and brightest picture if they get out of order] one is the repaired ring) Fantastic service!! Karen was great and helped us through an extremely stressful time of thinking my wife's wedding ring was irreparably damaged. We originally bought my wife's wedding ring from Wiley's years ago and have since moved more than an hour away. Because of this we took her ring to a local jeweler for a damaged prong. The other jeweler soldered multiple prongs together to "make it stronger" and caused quite a bit of damage. Wiley's was able to undo the other jeweler's issues and we can hardly tell anything was ever wrong with the ring. Wiley's will be our jeweler from now on, no matter how far the drive is!
    1 person found this review helpful 👍

  • 5/5 Darren C. 8 months ago on Google
    Wiley’s is a jeweler you can trust with your most precious pieces. To have an experience this personal, one that is honest and caring is rare to find in the industry or at the big name stores. This is a local, community driven store, in which the staff provide guidance to some of the most important decisions (purchases) you may make, as was the case for my wife and I. We are beyond grateful to have found Wiley’s and it proves shopping local is better in all ways. My sincere thanks to Karen, Skyler and the entire personnel at Wiley’s, you are all so wonderful!
    1 person found this review helpful 👍

  • 5/5 Tina S. 3 years ago on Google
    From the time I walked in the door until my ring was completed, I was treated with kindness. I had a ring redesigned. I really like my ring. It was a little big but they resized in less than 24 hours. Mr. Wiley personally helped me. I would use them again for other jewelry needs.
    1 person found this review helpful 👍

  • 5/5 Pamela C. 2 years ago on Google
    I had purchased a vintage wedding set that needed to be sized and minor repair. When I picked it up it looked like a totally different ring. It looked like a brand new ring. I highly recommend Wilys jewelry for all of your jewelry needs. Ask for Skyler. She was very helpful.
    1 person found this review helpful 👍

  • 5/5 Bigfoot S. 5 months ago on Google
    I was assisted by Skyler in my quest for an engagement ring for my soon to be fiance, and also a ring for myself. The staff here are all friendly and courteous. The selection of jewelry is beautiful and has a wide range of style and pricing. The ring I purchased was perfect, but what made the experience memorable was the excellent customer service, which iasomething that is hard to come by these days. Thank You Skyler and Thank You Wileys !

  • 5/5 A B. 1 year ago on Google
    Beautiful jewelry/great prices. Cleaned my earrings for free and I really appreciate it! They were very kind to me and my little girl and I’ll definitely be back

  • 5/5 Mike S. 1 year ago on Google
    Excellent customer service and customer care. They also provide excellent gift, selections, and gift. Wrap your purchases for you. Highly recommended!

  • 5/5 Julia T. 1 year ago on Google
    Wiley’s to the rescue! First of all - kudos to all the sales professionals. Their kindness, expertise and professionalism cannot be surpassed. I am amazed at how they helped bring my vision of my wedding ring into a reality. I highly recommend them. I’m a very happy customer.

  • 5/5 J W. 6 months ago on Google
    AMAZING!!! I am so grateful for all the staff Carolyn, Ashley, Karen for helping me put together my perfect ring! If you are looking for a unique touch, family feel jewelry store this is the place. 💯 recommend.

  • 5/5 Linda A. 2 years ago on Google
    I have only used Wiley's Diamonds twice and both times they have been great. Both times to repair my wedding rings. The second time I had lost my husband to heart failure after 41 years. Four months later I seriously damaged and broke my wedding set which broke my heart. Wasn't sure they could be repaired, but they called and said they were fixed and ready to be picked up. When I arrived to get them I was more than amazed and very emotional. As I choked back my tears and placed them on my finger they looked as beautiful as the first time my husband placed them there. I can not thank them enough for understanding what this wedding set means to me. I had to call later that day when my emotions calmed to thank them.

  • 5/5 Brandon T. 1 year ago on Google
    Whether you are looking for a wedding ring to take your future wife’s breath away or looking to surprise your girlfriend, wife, parents, friend with a piece of immaculate crafted jewelry, look no further. Wiley’s is the place for you. I bought my wife a ring from somewhere else and have been having problems with a diamond falling out. I took it in to be repaired by Wiley’s. Not only did they replace the diamond and fix the structure of the ring, they cleaned it and made it look better than when I first bought it. It was a family experience. They truly care about the customer. All jewelry was priced at value while searching for the next gift. I believe you will feel good after purchasing a piece of jewelry from Wiley’s knowing that it will make a permanent impression as a gift for the someone special in your life. I sure wish I knew about Wiley’s before buying from somewhere else.

  • 5/5 David M. 1 year ago on Google
    Wiley’s offers what so few retailers do - old fashioned customer service. You expect more from jewelry stores, but they exceed even that. Carolyn seems like a friend I have known forever. Beyond that, they have a wonderful selection and fair pricing.

  • 5/5 Brittany D. 1 year ago on Google
    We received amazing service from the entire team here! Sklyer was very helpful. She supported me through every step of the process. I had an idea of what I wanted and she helped make it come to life. She was patient through my indecisiveness. She made several recommendations based on my concerns (safety/durability of a solitaire ring). If you are ring shopping, I highly recommend stopping by and working with her. If you don't see something in the store that you are interested in, she can help you through the design process! It's worth noting that the entire team is great! Ashley was great and assisted in making my perfect ring!

  • 5/5 Erin D. 2 years ago on Google
    I had my ring resized and had a diamond replaced in my engagement ring on separate occasions, and both were done so fast and they made sure to take care of me! Great customer service and quality work. Highly suggest for all jewelry needs!

  • 5/5 Patrick K. 2 years ago on Google
    Very nice store. Friendly personnel. I have used them several times from doing repairs for me to doing jewelry appraisals. Always willing to help you where needed. Skylar has been my go-to but they all are friendly and ready to help. Will continue using them for future needs.

  • 5/5 Dan C. 2 years ago on Google
    Can not say enough good things about our experience at Wiley Jewelry. We had a few different things to get done from new purchases, new settings, cleanings, and appraisals. Every time we walked in we were greeted with a smile and quickly helped. Carolyn was so professional and genuine each time we stopped by. She made us the most important thing to her each time we walked in. Will continue to use Wiley’s and will recommend them to all because of Carolyn’s amazing service and her genuine care for others.

  • 5/5 D B. 2 years ago on Google
    Wiley’s Jewelry did the most beautiful repair on my ring. It was an incredibly quick turn around & so happy with the results.

  • 5/5 Wendell P. 2 years ago on Google
    Awesome experience. Went in for some jewelry repairs that were completed beyond expectations and ended up having a custom ring made for my wife. Ashley’s assistance was over the top! They’ve earned my business from now on.

  • 5/5 Suzanne A. 3 years ago on Google
    Carolyn was absolutely wonderful! She helped us find the perfect setting and stone for my ring. She was extremely knowledgeable and helped find the perfect stone! She made sure everything was perfect and I was able to get my ring before Christmas! I think she was almost as excited as I was! 😊 It was a wonderful and happy experience. Thank you so much Carolyn! We would highly recommend Wiley’s for any jewelry.

  • 5/5 Emily H. 2 years ago on Google
    This place is so amazing. My wedding ring had to be cut off in 4 pieces, they repaired it and when I picked it up it was like new! I also bought some children’s jewelry while I was there and the sweet lady took the time to wrap each gift for my girls. They got a lifetime customer here!

  • 5/5 Kellie E. 3 years ago on Google
    I wanted to get my ring sized and expected to wait at least a week. I got it back the next day!!! It looks amazing. Better then when I bought it. The shine and sparkle is so amazing. Thank you!


Call +1 972-937-4422 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

Trends



Last updated:

Similar Jewelry stores nearby

Last updated:
()