Crossroads Coffee House image

Crossroads Coffee House

Cafe Coffee shop

One of the Best Places To Visits in Waxhaw


Address

112 N Broome St, Waxhaw, NC 28173, United States

Website

www.roasterunderground.com

Contact

+1 704-843-5667

Price rating

$ $$$

Rating on Google Maps

4.70 (531 reviews)

Open on Google Maps

Working Hours

  • Friday: 7 am to 7 pm
  • Saturday: 7 am to 7 pm
  • Sunday: 8 am to 7 pm
  • Monday: 7 am to 7 pm
  • Tuesday: 7 am to 7 pm
  • Wednesday: 7 am to 7 pm
  • Thursday: 7 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: coffee (24) customer (8) service (7) shop (7) time (7) interview (7) great (6) beans (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kristi R. 1 year ago on Google
    Cute place for stop for a coffee or frozen drink. They also lend their space to host AA and NA meetings.
    5 people found this review helpful 👍

  • 5/5 Kim N. 2 years ago on Google
    Love crossroads. They have great drinks, a small yet quaint space, a moderate amount of outdoor seating, and great service. Try the espresso milkshakes! Perfectly located for enjoying downtown Waxhaw.
    4 people found this review helpful 👍

  • 5/5 Steph B. 1 year ago on Google
    Such friendly service, more than willing to answer question. I was impressed with the coffee selection you could buy and all the little, unique things inside. While you wait for your coffee, take a look around. There is outside seating that we enjoyed after we got our coffee. We were able to sit in the rocking chairs and talk out front, but there will be heavier traffic as it is close to the main road. Beware if you have trouble walking as there are uneven levels of terrain you have to walk on and then a few steps up to get inside.
    4 people found this review helpful 👍

  • 5/5 Tarah H. 2 years ago on Google
    This is a wonderful little local coffee shop. A true gem in the heart of Waxhaw. The staff is always very helpful and attentive. This is a great place to work quietly in a very calming environment. I have tried many of their coffee options and have loved everything. They also have local, handmade products such as jewelry, shirts and a few Christmas options this time of year. Treat yourself to a cup of coffee on the rocking chair front porch. ☕️
    3 people found this review helpful 👍

  • 4/5 Ari W. 1 year ago on Google
    Craft coffee and local crafts in a cozy coffee shop in The Haw. They've got beans on beans on beans. Light, dark and everything in between. The food selection is not as vast as the coffee but you're here to sip not to chew so order a latte and in one of the coziest coffee shops in The Haw.
    1 person found this review helpful 👍

  • 5/5 chicken 1 year ago on Google
    This is the best place I’ve ever been to. The best customer service ever! When I walked in, they said hello to me, and asked what they could get for me?? They are so kind. Then they made my drink exactly how I asked for it and gave it to me?? I’m amazed at how kind the baristas are. The customer service is out of this world. Will definitely be coming to this place again.
    1 person found this review helpful 👍

  • 2/5 Isaiah G. 1 year ago on Google
    Coffee is usually pretty good and I like the feel of the place. I didn’t want to give this place a bad review but it really does need to be addressed because it has consistently been an issue. One of the shifts the employees will not stop talking. The chatter is literally non-stop and it completely ruins the atmosphere and makes it difficult to study. I don’t wanna sound picky, I don’t mind talking but my goodness, it is *constant*.
    1 person found this review helpful 👍

  • 1/5 oceanusis 1 year ago on Google
    I've really had to ponder on posting this review here because I feel like it needs to be addressed but I wasn't sure how to in the beginning. back in August I applied for a position at the shop and was brought in for an interview. I had arrived about 10 minutes early and saw that the interview that was scheduled before me was still being conducted. the hiring manager was very thorough with them - walking them around the store, giving them the rundown of everything, so much so that it even bled into my interview time by roughly 10 minutes. then it was my turn for an interview and I was essentially brought into the back room, was given a rough explanation of how the shop was run and what I'd be doing, and then was asked if I had any questions, which I did, but I had very few lined up so the interview lasted maybe 5 to 7 minutes at most. needless to say I didn't have a very great feeling about that interview and felt like my potential was extremely overlooked because she had made her mind up about hiring the two she interviewed before me before she even began my interview. it would've been a lot less insulting had she just come out of the back room and said "hey, I've already made up my mind, sorry for wasting your time, you can go home" instead of trying to sloppily go through the motions with me. I don't know if the motive fell under discrimination, just an overall lack of interest in me due to how i presented myself, or what it was. overall just extremely unprofessional and I think I dodged a major bullet by essentially getting looked over by the hiring manager. this really hurts because I've loved coming to this spot for the longest time. it's been a safe haven for me and to just feel so blatantly disrespected by one of the main pillars of the shop just puts a bad taste in my mouth that I can't ignore. extremely disappointing. please do better for future potential employees, as they're some of your most frequent customers.
    1 person found this review helpful 👍

  • 5/5 Sean H. 4 years ago on Google
    Great coffee house! Their customer service is wonderful, the location is great, the character to the building is very unique, and their coffee and baked goods delicious! I love the Blondies and their latte! Plus they also have cigars too which pair up very nicely with their coffee!
    1 person found this review helpful 👍

  • 5/5 BKYLNROOTS B. 1 year ago on Google
    Everything is delicious, wonderful quaint decor, excellent location, can’t go wrong!!
    1 person found this review helpful 👍

  • 3/5 Mark&Lisa M. 1 year ago on Google
    I love visiting this coffee shop whenever I’m in town from Ohio. Great coffee and perfect environment. But whoever was working today was not very customer friendly. She seemed more interested in carrying on her conversation with a friend/customer and I had to interrupt to get service. When I asked about the beans she seemed like I was inconveniencing her. Also, when I would ask a question the answer I got from her was “I don’t know I haven’t been here in four years.“ You don’t answer a customer that way. If you don’t know some thing you should say, “I’m not sure about that as I haven’t been here in 4 years, but let me find out for you.” As her friend said, “there are other coffee shops around” and she’s right. Next time I’m in town I’ll go elsewhere!

  • 5/5 Jeff C. 1 year ago on Google
    Long time customer. Coffee is very good but I go because of the great staff. Especially the longtime staff. They remember me and what I get are friendly every time and always make me feel special.

  • 5/5 Mrs 10 months ago on Google
    We ordered Iced Vanila Latte & Iced Toasted Coconut Cold Brew. I liked coconut flavor inside of the coffee. The flavor was smoothly smudged. And the person who worked here was kind. _ _ _ I visited today and tried the Hazelnut Crunch Latte with oatmilk. I liked it :) Also I got the sample bag($3.99) Crazy Puppy & Swiss Chocolate Almond bean for trying.

  • 5/5 Louis B. 11 months ago on Google
    Great little coffee shop with a wide selection of coffee. The staff didn’t offer any different coffee types and got one of our orders wrong. They were too busy chatting to each other to actually server us and other people correctly.

  • 5/5 audrey 1 year ago on Google
    This coffee house creates such a home environment with all of the nice baristas who you can always have a conversation with. They are always so sweet and make the best coffees. 10/10 I highly recommend their dirty chai.

  • 5/5 Ankit C. 11 months ago on Google
    Very beailutiful and cozy little cafe in waxhawZ Drove from charlotte one fine day to try their special of the day.

  • 5/5 Andrew S. 1 year ago on Google
    I cant believe i havent reviewed Crossroads yet. My wife and i have sourced our beans from many places around Atlanta, and in our travels. Crossroads has the absolute best we have found thus far. We intentionally go out of our way every few months to swing by for 1-2 lbs. I cant recommend this place enough. Fantastic flavors. Massive variety. Excellent prices. And fast and friendly customer service. Cons: Parking is always available, but it sucks due to location and traffic. But not enough to lose a star. I'd rate this place a 4.8 to 4.9 stars in total. Our personal favorite blend: "Chocolate Raspberry Truffle" and "Toasted Coconut" Flavored blend to improve: "Blueberry Crumble"... it smells amazing. But the flavor is nearly absent.

  • 1/5 Hannah B. 1 year ago on Google
    honestly this place has one of the best atmospheres in downtown Waxhaw. most of the staff are usually pretty kind and the coffee/sweets are priced fairly. the inconsistency of how the same drink tastes throughout the week really bothers me though. I'll go in on a Monday and order a mocha frost that's nice and sweet, then I'll go in on a Saturday and it'll taste bland and much less flavorful. overall I love this place, but the inconsistencies need to be addressed.

  • 5/5 nefertiti k. 1 year ago on Google
    I took an out-of-town friend and her family here. She loves all of the coffee beans selection, and her kid enjoys drawing on the sketch book in the corner and trying on the rocking chair. I ordered mocha berry latte, and the little boy had a chocolate muffin 😋


Call +1 704-843-5667 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed
  • Parking
    • ✓️ Free parking lot
    • ✓️ Free of charge street parking
    • ✓️ Somewhat difficult to find a space
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
  • Popular for
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Dining options
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating

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