5/5 Johnny E. 1 year ago on Google
Gio
and
Elijah
are
true
professionals.
We
had
a
supply
line
leak
and
our
entire
first
floor
flooded
(1,200
sq.ft).
They
came
quickly
and
were
able
to
identify
the
leak
quickly
after
using
their
sound
detection
device.
They
gave
us
two
honest
recommendations
(replace
main
line
vs.
repair
broken
area)
and
started
repairs
after
we
made
our
decision.
The
process
was
fairly
quick,
starting
diagnostic
on
Wednesday
and
finished
work
Tuesday
next
week,
and
this
was
in
between
thanksgiving
break.
They
came
during
the
break
and
weekend
to
do
some
work
and
worked
quickly
to
finish
once
the
week
started.
We'd
recommend
Beacon
Plumbling,
specifically
Gio
and
Elijah,
and
we'll
reach
out
again
on
future
problems.
Business
owner
information
Annie
A.
Business
Customer
Service
11/29/2022
Thank
you
Alan!
We
apricate
you
for
taking
the
time
to
leave
us
such
a
kind
review!
Read
more
Victoria
H.
Seattle,
WA
1145
11/15/2022
Water
was
shooting
out
from
the
line
that
goes
into
the
toilet
onto
the
bathroom
floor.
There
was
not
room
enough
for
a
bucket
on
the
side
of
the
toilet
where
the
water
was
pouring
out.
We
kept
filling
a
pitcher
and
dumping
it
into
a
bucket
and
pouring
it
into
the
bathtub.
We
ran
out
of
Shamwows
and
towels.
The
water
shut-off
to
the
toilet
was
broken
and
we
do
not
have
a
water
shut-off
inside
our1926
home
and
we
were
having
difficulty
turning
off
the
ancient
one
in
the
street.
About
five
minutes
into
this
ordeal,
I
thought
of
"Stop
freakin'
Call
Beacon."
And
I
did.
I
was
babbling
from
the
stress,
and
I
was
not
sure
the
gal
answering
the
phone
understood,
but
she
gave
us
a
time
window
when
a
plumber
would
arrive.
Meanwhile,
an
hour
in,
my
husband
was
able
to
turn
street
valve
off.
We
were
damp
and
exhausted
when
Travis
arrived.
He
was
so
calm
and
competent
that
I
thought
surely,
he
was
sent
from
heaven.
He
switched
out
the
broken
parts
very
quickly
and
went
with
my
husband
to
turn
the
water
back
on
from
the
box
in
the
street.
And
now
there
was
water
leaking
inside
the
box!!
Travis
gave
us
the
hotline
for
the
city
to
report
water
leaking
and
told
us
what
to
say.
He
double
checked
everything
before
he
headed
out
into
the
night,
and
we
were
grateful
that
Beacon
has
a
24-hour
hotline
and
especaily
grateful
that
Travis
was
the
guy
who
showed
up.
Business
owner
information
Annie
A.
Business
Customer
Service
11/16/2022
Thank
you
Victoria!
Glad
to
hear
Travis
was
able
to
save
the
day!
Read
more
Courtney
J.Elite
2022
Seattle,
WA
910169314
11/8/2022
TONY
and
VICTOR!
SUPER
nice
guys!
We
were
absolutely
freezing
when
our
heat
went
out
for
the
second
time
in
a
few
weeks.
We
had
had
it
serviced
shortly
before,
but
our
heat
broke
again
and
we
realized
there
was
a
bigger
problem.
Tony
and
Victor
came
out
on
relatively
short
notice
yesterday
so
that
we
were
not
without
heat
for
more
than
24
hours.
They
were
extremely
kind
and
empathic,
and
took
the
time
to
really
get
to
the
heart
of
the
problem.
They
even
came
back
by
today
for
a
second
time
and
did
not
rush
the
job
either
time,
making
sure
they
were
thorough.
Very
polite
and
wonderful
gentlemen
to
work
with.
We
would
be
more
than
happy
to
have
them
come
help
us
with
any
issues
in
the
future.
They
are
trustworthy,
reliable,
and
even
paid
attention
to
small
details
(noticing
for
example
that
we
had
a
gas-connected
fireplace
that
required
a
key
that
we
could
also
possibly
get
up
and
running).
They
clearly
knew
what
they
were
doing,
and
this
house
of
four
freezing
girls
cannot
express
their
gratitude
enough!
Tony
and
Victor
(Work
#
293557)-
THANK
YOU
for
all
your
help!
You
are
welcome
back
anytime
and
we
appreciate
all
you
do!
I
no
longer
have
to
see
my
own
breath
in
my
room
(it
was
literally
that
cold!)