Prompt Xpress (Pvt) Ltd - Ambalangoda image

Prompt Xpress (Pvt) Ltd - Ambalangoda

Courier service

😠 I have two items not delivered since more than 5 days. One tracking shows one package is at Head office and other other one is at Ambalangoda branch from 4 days. Couldn't contact any branch for get the information. Always all mobile and landlines are busy or not answering. It's acceptable with the... People often mention service, courier, deliver,


Address

10 Kularatne Rd, Ambalangoda, Sri Lanka

Website

www.promptxpress.lk

Contact

+94 77 320 4282

Rating on Google Maps

3.00 (54 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 6:30 pm
  • Wednesday: 8 am to 6:30 pm
  • Thursday: 8 am to 6:30 pm
  • Friday: 8 am to 6:30 pm
  • Saturday: 8 am to 12 pm
  • Sunday: Closed
  • Monday: 8 am to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: service (13) courier (8) deliver (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chathura R. 2 years ago on Google
    I have two items not delivered since more than 5 days. One tracking shows one package is at Head office and other other one is at Ambalangoda branch from 4 days. Couldn't contact any branch for get the information. Always all mobile and landlines are busy or not answering. It's acceptable with the pandemic situation to delay a parcel. But there should be a way to get the information. Poor customer service! Poor responsiveness! Not recommending!
    6 people found this review helpful 👍

  • 1/5 Priyashan S. 2 years ago on Google
    Very very poor service, never answer a phone. It took 14 days to deliver a tv from colombo to galle. Fu$&king currier service.
    4 people found this review helpful 👍

  • 1/5 Motionflix P. 2 years ago on Google
    Very bad!Careless This is not a first time! Please don't use not recommended!
    3 people found this review helpful 👍

  • 1/5 Thisara L. 1 year ago on Google
    Very bad service. I cant find my parcel. Phone number is not working. Several time i tried to contact this company. Dont use this company
    3 people found this review helpful 👍

  • 1/5 Nisal M. 1 year ago on Google
    This is the worst courier service I have ever seen. Their contact nnumber are also not working. I didn't recive my parcel yet. Now it's two months. I called head office and they said call Ambalangoda brach. But their any contact number didn't work properly. Never sens anything via this courier service. This is the worst courier service..
    3 people found this review helpful 👍

  • 1/5 d. P. 5 months ago on Google
    Nerver item deliver in right date.when we ask about package they said “branch eke thiynne puluwn nm awith gnna”Lol.We paid for destinatiom not for half.
    2 people found this review helpful 👍

  • 1/5 Property V. 6 months ago on Google
    Dont answer calls. Even though you get more than 25 calls they do not call back. Better to visit physically.
    2 people found this review helpful 👍

  • 5/5 Ruwan C. 4 years ago on Google
    Very fast delivery and good service
    2 people found this review helpful 👍

  • 1/5 KING S. 1 year ago on Google
    My package hasn't been received yet. It has been around 2 weeks! They're saying they don't have fuel to distribute the packages. Like I get it but what's the point of taking a package to deliver if you ultimately can't. Waste of time.
    1 person found this review helpful 👍

  • 5/5 Sithmin_sN 1 year ago on Google
    Good Company to deliver anything to any place in island. Safe & fast :) I recommended !
    1 person found this review helpful 👍

  • 1/5 u g. 2 years ago on Google
    What a proud man to pick up calls at Ambalangoda branch. no language etiquette at all. very much delayed to deliver parcels from local branch to end user. I would never engage any of my delivery need.
    1 person found this review helpful 👍

  • 3/5 Kalum G. 3 years ago on Google
    Good

  • 4/5 Malith De S. 3 years ago on Google
    Good Customer Service 👍👍

  • 1/5 Tharindu K. 2 years ago on Google
    Courier people are not doing there job, my order was not delivered for 04 days, they call and confirmed me the address, but didn’t show up yet, when i called the courier guy, he is saying i will deliver today, this happened for 04 days and item is still with courier person, guys never use this courier service ever

  • 1/5 Baggya N. 1 year ago on Google
    My order has not arrived yet. When I take a call I do not unser. It is a dirty courier service. It is two weeks

  • 5/5 Sandun K. 1 year ago on Google
    One of the fastest Courier service in Sri Lanka

  • 5/5 Sachintha W. 3 years ago on Google
    Very good and fast service. Thankyou.

  • 1/5 Sanjaya R. 2 years ago on Google
    Careless courier service. Never use this again.


Call +94 77 320 4282 Open on Google Maps

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