Dr. med. Dirk Kusnierc Zak image

Dr. med. Dirk Kusnierc Zak

Doctor Chiropractor Surgeon Orthopedic surgeon Pain control clinic Sports medicine physician Child health care centre

😠 A year ago I went to Dr. Kusnierc Zak and he was very rude. The rest of the team wasn't friendly either. After ten seconds of explaining to him when and how my knee hurts, he impatiently blocked me. He seemed a little annoyed because he was moving my knee, and it didn't hurt when he moved, so he won... People often mention doctor, time,


Address

Rohrbacher Str. 149, 69126 Heidelberg, Germany

Website

www.orthopaedie-bethanien.de

Contact

+49 6221 165511

Rating on Google Maps

4.30 (45 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 am to 12 pm, 3 to 7 pm
  • Tuesday: 8 am to 12 pm, 2 to 5 pm
  • Wednesday: 8 am to 12 pm, 1 to 4 pm
  • Thursday: 8 am to 12 pm, 2 to 6 pm
  • Friday: 8 am to 12 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: doctor (10) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Irtaza 5 months ago on Google • 42 reviews
    Very rude and unprofessional. You really shouldn't go here. The doctor hardly takes any time and is very, very unfriendly, as are the staff. Never again
    11 people found this review helpful 👍

  • 1/5 Oliver V. 1 year ago on Google • 5 reviews
    A year ago I went to Dr. Kusnierc Zak and he was very rude. The rest of the team wasn't friendly either. After ten seconds of explaining to him when and how my knee hurts, he impatiently blocked me. He seemed a little annoyed because he was moving my knee, and it didn't hurt when he moved, so he wondered why I was going there. He ended up having my knee bandaged, prescribing me painkillers and saying that what I had was normal and could happen every two years (???). When I went to the ATOS clinic after a few months because my knee was still hurting, I was heard, examined well and sent for an MRI. Afterwards I had another conversation with the orthopedist, who explained to me what exactly I had and which movements I should avoid and which ones were good for me, and prescribed an elastic band for my knee. That’s good patient care!
    18 people found this review helpful 👍

  • 5/5 Andreas B. 1 year ago on Google • 6 reviews
    Five stars is not enough!!! Let's start with scheduling appointments. They really still exist, nice, friendly doctor's assistants who answer a call straight away, no waiting loops or other announcements with automated appointment scheduling. With acute pain and as a new patient, you can get an appointment immediately, a short waiting time and excellent time management! It's not possible, great class👍🏼😊 The treatment by the doctor tops it all off. Very nice, competent and, above all, he takes the necessary time for his patients. Thank you very much for the great treatment. From the first call to the examination, I would be happy to recommend her and would be happy to come back!!!
    5 people found this review helpful 👍

  • 5/5 Alex ho M. 11 months ago on Google • 13 reviews
    Waiting time for appointment and referral was about 20 minutes, although I hadn't been to the doctor before (i.e. new patient). The lady at the reception who was very capable of multitasking, as well as the doctors themselves, were all friendly. I felt very well looked after.
    1 person found this review helpful 👍

  • 1/5 Driton 7 months ago on Google
    Ich Patient seit mehr als ein Jahr mit Schädel Hirntrauma, Und ein Genickbruch der erst vor kurzem Festgestellt wurden!!! Die blonde Empfangsdame, unsympathisch arogante Unhöflich und unfreundlich!!! Der Doctor selbst, auch der gleiche.... Wie sie heute mit mir umgegangen sind das ist richtig Asozial!!!
    2 people found this review helpful 👍

  • 3/5 Anja G. 3 months ago on Google • 10 reviews New
    The doctor is quite good! Only the receptionist in the morning is more than catastrophic!! I asked for a prescription and after 15 minutes (even though the doctor was at reception during that time) she put me off and said that she would only ask the doctor when he had a break!! Of course I won't come back like that! Because if you are in pain you should get help

  • 1/5 Niels G. 9 months ago on Google
    Es war für mich ein enttäuschender Besuch. Der Arzt wirkte auf mich überheblich und unfreundlich. Meine Sorgen wurden ignoriert und ich fühlte mich nicht ernst genommen. Eine Empfehlung kann ich daher absolut nicht aussprechen.
    1 person found this review helpful 👍

  • 1/5 Musa M. 3 months ago on Google • 6 reviews New
    I've already had 2 shoulder operations. The doctor is very good. But He should urgently get/hire a new, younger doctor's assistant. I went to the practice today with an online appointment and felt like an asylum seeker waiting for his residence decision. I couldn't get through to the doctor. Both of my knees need surgery (meniscus) Now I'm having the operations done somewhere else.

  • 1/5 elisabet j. 3 months ago on Google • 4 reviews New
    Yesterday I had an appointment and since I don't speak German I went with my husband and one of the receptionists rudely told him that the family can't be here if only one person is the one who will have a very unpleasant attitude towards me knew the person didn't understand the language. The doctor helped me a little, but I didn't particularly like him, he is an unfriendly person. The other nurse who went for the sonography is a very kind and patient person.

  • 5/5 Carsten W. 3 months ago on Google • 4 reviews New
    Dr. Kusnierczak is a really great and recommended doctor! His advice and help immediately allayed my fears,

  • 5/5 Barbara D. 3 months ago on Google • 3 reviews New
    I feel in very good hands with you and can only thank you.

  • 5/5 Marzell G. 1 year ago on Google
    Dr. Kusnierczak hat mit  fundiertem Wissen, viel Aufmerksamkeit und mit entsprechendem zeitlichen Aufwand meine Verletzun erkannt, die Behandlung erörtert und geplant. Vielen Dank.

  • 5/5 Anett S. 11 months ago on Google
    Vielen Dank Hr. Dr. Kusnierczak für die rasche und kompetente Hilfestellung, da mir andere Ärzte nicht weiterhelfen konnten.

  • 5/5 Hans F. 11 months ago on Google
    Dr. Kusnierczak ist ein ganz toller und empfehlenswerter Arzt! Seine Beratung und Hilfsberitschaft haben mir meine Ängste sofort weggenommen,

  • 5/5 Andreas M. 1 year ago on Google
    Praxis super. Arzt Klasse. Sprechstundenhilfe sehr gut 👍. Schnelle Terminvergabe. Alles 5 Sterne 🌟 🌟 🌟 🌟 🌟. Mir konnte geholfen werden. Ich werde euch weiter empfehlen.Bis bald. DANKE

  • 5/5 Peter W. 1 year ago on Google
    Ich durfte Dr, Kusbierczak als professionellen, einfühlsamen und weitblickenden Arzt kennenlernen. Er nahm sich umfassend Zeit und hat ich kompetent beraten. TOP.

  • 5/5 Verena A. 7 months ago on Google
    Hier muss man nie lange Warten im Wartezimmer, das finde ich besonders toll.

  • 1/5 Lili T. 7 months ago on Google
    Unfreundliches Personal, leider auch sehr inkompetent was geltende Vorschriften bei der Patientenaufnahme angeht.

  • 5/5 Hanna M. 1 year ago on Google
    Ich habe in einer dringenden Angelegenheit (Fragestellung OP ja oder nein) schnelle, kompetente und verständliche Beratung und Hilfe bekommen. Bin sehr dankbar und möchte Dr. Kusniercak unbedingt empfehlen.

  • 4/5 Heike B. 4 months ago on Google • 2 reviews
    After my shoulder surgery, which Dr. Kusnierczak carried out, I can only say: I am very satisfied! Prevention, surgery and aftercare are simply TOP! I can really recommend him. The MFA's Ms. Christoph and Ms. Schellenberger also looked after me very nicely and are always friendly despite the high workload. Thanks for that!
    1 person found this review helpful 👍


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