1/5 Mike C. 2 years ago on Google
It’s
so
hard
to
motivate
me
to
go
through
the
steps
of
writing
a
bad
review.
But
here
we
are.
I
Went
here
to
pick
up
a
prescription
for
post
nasal
drip.
A
simple
one-two-three
thing.
I
went
there,
and
was
informed
that
my
new
insurance
card
had
the
wrong
number
on
it.
This
was
strange
considering
I
had
just
come
from
the
doctors
office
and
it
was
processed
fine.
I
understand
issues
happen
with
the
insurance
companies
sometimes.
But
Shelly
offered
no
help
at
all,
instead
informing
me
that
I
have
to
call
a
phone
number.
She
gave
me
the
phone
number
to
call.
I
called
them,
and
spoke
with
a
representative
immediately.
Shelly
was
nowhere
to
be
seen.
Well,
that’s
a
lie.
Shelly
was
right
in
front
of
my
face
completely
ignoring
me
for
about
15
minutes.
I
had
the
woman
on
the
phone
from
the
insurance
company
call
Shelly’s
phone
as
per
Shelly’s
request.
Shelly
couldn’t
provide
any
real
explanation
as
to
why
it
wasn’t
working.
I
literally
counted
on.
My
phone
how
long
it
took
Shelly
to
answer
the
phone.
3
minutes
and
18
seconds.
And
Shelly
stood
there
silently
on
the
phone
nesting
it
between
her
ear.
She
had
the
phone
on
her
ear
for
another
10
minutes
and
then
just
randomly
put
it
down.
It
took
five
minutes
of
calling
out
to
her
for
her
to
pretend
to
remember
I
was
there.
Look,
I
get
if
you’re
an
introvert
but
really?
She
literally
went
out
of
her
way
to
just
hope
I
got
angry
and
left
instead
of
solving
an
issue
that
probably
didn’t
exist
in
the
first
place.
At
this
point
I
was
nothing
but
polite.
But
I
gave
up,
said
a
few
snarky
comments
about
how
she
literally
doesn’t
care,
and
walked
out.
50
minutes.
Really?
The
lady
running
the
register
on
the
pharmacy
was
great.
But
screw
you
Shelly,
for
wasting
50
minutes
of
my
life
and
another
10
minutes
for
me
having
to
write
this.
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