I like to go there because of the convenience right off the highway pm it's easy to go and get the coffee morning time and afternoon is very difficult because the parking space is limited and then drive through is very small and only can fit 5 to 6 cars give yourself some time in the morning and afternoons otherwise I would recommend everybody to experience their very friendly very nice and very cooperative people. If you agree with my findings please leave a feedback for me I'm looking forward to hear back from you thanks have a blessed day Happy Starbucks. Thanks 👍

Drive thru is EXTREMELY, EXTREMELY, EXTREMLY SLOW!! No way to exit drive thru once you commit. Barista's make the best, but the drive-thru is no joke! Don't get in the drive-thru unless you have 20-30 minutes. This is my third time experiencing this wait, at this location.

This is by far the greatest Starbucks I have ever visited!! Great service, foxy Baristas and my drinks are always on point!

There is no organic coffee or tea ☕ here, but the prices sure seem like your paying for organic. This is the only place I've had espresso without any flavor. Drop Starbucks from your routine, it's just not worth it. Besides, the wait is just far too long. Your far better off making your own coffee at home and use organic.

I saw a big fly stayed on a Chocolate crossan! Inside the food showing glass cabinet. How a "clean" coffee shop like this!!

Is it normal for like 70% of the Starbucks in the Inland Empire to be drive-thru only? This region has a real low % of shared-space hangout spots.

Employees today they allmost ok. Take little over of 15 minutes to prepare my drinks..🤔😶😒

Edgar was the cashier, I ordered matcha without ice, he wanted to charge almost a dollar for extra milk instead of ice or to give a drink with empty room. I might sound cheap(just a principle), but it sounds way cheaper for Starbucks to do this, never heard of it in other cafes, I pay for price to get a full drink, I just didn’t want water in my matcha, why would I. I’m super neutral and not picky, but this was so cheap to do, bad experience but you don’t care right, you are all already used to it

Everytime I come to this Location to order a drink, they always claim to be out of syrup. I came today to order the new apple crisp macchiato and they claim to not have the drink I came a while back to order the ice brown sugar shaken espresso also they claim to not have the drink yet each time I went to this locations it's on the menu, and doesn't say out of stock. I hate this place. Absolutely horrible service .

I must be getting old, but to me, the music is too loud. It's difficult to carry on a conversation. Or maybe I just prefer coffee places where I can enjoy my coffee and chat with some friends. This observation is not location-specific but typical of Starbucks, at least in CA.

Coffee was good and the atmosphere was nice. Location is kinda tight next to the freeway but gives some nice views of West Covina.

Baristas energy was incredible, 10/10– line wasn’t too shabby & my drink was almost well prepared. Label reads everything perfect but suddenly after 2 relaxing sips, I start getting kicks and turns. The dairy in it was not what was printed on the label.

2023/6/7 late at night, my co-worker's father accidentally spilled his coffee, but the Staff clean up very quickly, meantime make a new coffee for his father. Very Good! Very Impressed me!

I went through drive thru and had long line on this rainy day. Parking lot is tiny. I did notice the cappuccino drink was slightly cheaper here than some other Starbucks.

Very attentive people. Always great coffee and pastries.

Best sturbucks ever! Always great customer service, always the best drinks!

I absolutely love the customer service Rep. Sheridan. She was positive, suggested menu items for my desires and most of all recommended a better suggestion.

Excellent coffee, great service and clean environment.

Great location fast clean friendly everything you expect a Starbucks to be. Also Free ICE WATER!!!!

I wen to this starbuck . I ask for coffee. That way I always order She'm making a big deal big attitude Really I'm professional Customer service on this place

Very friendly and fast. The inside was very clean and organized. Not much seating outside and could have been a little cleaner.

Everyone likes Starbucks nothing to complain people work there nice all the time.

Had a good experience, friendly barista and fast orders, drive through always busy though

I ask for a cup of ice, they wanted to charge me for it n also I ask for a cup of water they wanted to charge for that too I been purchasing Starbucks for years never been charged for water or ice how disappointing!!

We ordered breakfast + coffees at the drive thru and asked for iced water as well. They told us they charge $1 per ice water at this Starbucks… I thought charging $ for water is illegal. Welcome to West Covina I guess 🙃

Employees are pretty nice. Love the candy they sell on holidays - very festive. Their products are all pricey but worth it.