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Burlington

Jewelry store Clothing store Home goods store Womens clothing store Mens clothing store Department store Childrens clothing store Discount store Baby clothing store Luggage store

😠 Today I stood in the checkout line for over 50 mins. Of course wouldn’t have stayed in the line if I knew it was going to take this long. An hour of my weekend that I’d love to have back. Only 3 of the 8 registers were being used. I get the feeling that this is a regular occurrence here, nothing new... People often mention line, store, people, minutes, time, front, clothes, midnight,


Address

7459 South, Plaza Center Dr, West Jordan, UT 84088

Website

stores.burlington.com

Contact

(801) 280-8726

Rating on Google Maps

3.90 (359 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 AM to 11 PM
  • Friday: 9 AM to 11 PM
  • Saturday: 9 AM to 11 PM
  • Sunday: 9 AM to 11 PM
  • Monday: 9 AM to 11 PM
  • Tuesday: 9 AM to 11 PM
  • Wednesday: 9 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: line (17) store (17) people (16) minutes (11) time (9) front (6) clothes (6) midnight (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 NextLVL D. 8 months ago on Google
    Today I stood in the checkout line for over 50 mins. Of course wouldn’t have stayed in the line if I knew it was going to take this long. An hour of my weekend that I’d love to have back. Only 3 of the 8 registers were being used. I get the feeling that this is a regular occurrence here, nothing new. I’ll definitely never come back to this location!
    1 person found this review helpful 👍

  • 1/5 Armando G. 1 year ago on Google
    This is the worst place to check out at. I’ve left here multiple times because of the lines and the lack of help in the front. Been standing in line for 20 minutes is just crazy to me. 2 managers sitting around doing nothing while a massive 50 person line builds up. Here’s a photo of the massive line and the 2 extra employees who did nothing the entire time but sit and talk. Ridiculous that it is always like this. I’m sure they’re losing out on tons of money from people just walking out.
    1 person found this review helpful 👍

  • 5/5 Gabriela Y. 6 months ago on Google
    O my I live this store. Definitely will come back so much fun stuff. It so clean and near Thank you for the experience

  • 4/5 Tess O. 1 year ago on Google
    super busy before closing and shut the place down! Plenty of sales! Amazing prices for excellent fashion (if you count it, just bring your oldest shipping to pick the clothes for you, lol). At the fitting rooms, you could have life discussions with the attendant, with some sincere listening. Ladies, don't try on the bras just because they're not standing there. I heard them explain very tactfully that it's about hygiene so they are trying to look out for everyone.pink I'mc Toys, snacks, housewares, clothing...you will find it all.

  • 2/5 A 6 months ago on Google
    This store is in real need of hiring. It was a disaster in every walkway. I know that customers are rude with not being respectful of products. That's hard for a store to keep up with. This however looked like it barely got kept up with. In fact I noticed so many damaged items still for sale. I now don't think I'll shop at that location for fear of damaged items. I had to get the coat I went there for. The line was INSANE!!!! It took 30 minutes, and that was with five people checking out. I have two stars and not one because of the nice clerk who was trying hard. It was her first week, and I felt bad for her. I'm not sure what's going on at this store. It needs some major help, I hope it gets before the holiday season.

  • 1/5 Sharon S. 5 months ago on Google
    Last time I went to that specific place they made me wait in line for my entire time and they passed two people in front of me because they were going to pay by card and I had cash, they said I had to be there before midnight and I I was waiting 20 minutes before midnight and when I got to the cashier they told me that it was past time 7 minutes later and that they couldn't charge me!! And I like a stupid stop and they didn't charge me for having cash since they passed people in front of me for paying by card, it doesn't seem fair to me and they told me they could keep my things until Friday!!! because they are things that I would deal with the next day!! It's not my fault that my cash didn't work for them like their cards!! and people passed before me rather I think it was an act of racism since they specifically made people pass and the Latinos just left us at the end so they didn't want to charge us!! That made me very angry and as a sick person it even made me feel bad. The lady was very racist, as was the young woman who spoke Spanish, they treated us very badly!! I waited 20 minutes in line and their excuse was that there were only two people!! If the store is not capable of serving people faster, why are they still talking to customers, making us waste more time in line and the worst thing is that they want to make us feel like lying and stupid people who don't know what they said we should Be there before midnight to pay but if they ignore us and people pass in front of us it's not our fault!! They must respect their clients' time as they want them to respect theirs!! the worst service I have ever received in my life!! As a general manager I know that my client and their comfort is a priority until the last client!! I didn't arrive after night and I started looking for my purchases at the last few minutes. I was already inside and waiting long before midnight and if I didn't go earlier it's because my work schedule doesn't allow me to go earlier!!

  • 1/5 Alex F. 5 months ago on Google
    A real worse service at this time a line for more than an hour to get to the register just 3 guys working for all that amount of people. The manager workless doing nothing to improve the situation!!!😡😡😡🤬🤬🤬🤬🤬🤬

  • 5/5 Ashley 1 year ago on Google
    The young women cashiering were amazing despite the insanely long line, seemed to be understaffed. Those girls deserve raises & kudos for how hard they work & with such a great attitude. Running the store like total bosses!

  • 2/5 j b. 1 year ago on Google
    Google says they're open until midnight tonight. Knowing that stores often don't update their hours on Google, I called. The automated phone system said they're open until midnight tonight. The hours posted on the front door day they close at 11, but they actually closed already tonight, at 10, due to "unforseen circumstances." I get that there are staffing shortages, and that updating Google isn't practical for a one-time situation. But at least update the phone! I drove 30 minutes out of my way to go here, and did my due diligence to make sure they were really open. To do that and find them closed anyway is incredibly frustrating.

  • 1/5 mohammed a. 10 months ago on Google
    Long line and only two cashiers . You would think since business is good at your store you would pay more to bring more employees..

  • 3/5 Tommy “Tomas” S. 1 year ago on Google
    The place is usually packed with good deals on everything from clothes for everyone to Home goods... The check out line winds around with still more awesome deals headed to check out cashiers. The store security is right by the exit ( the ones that wear the security vest, I am sure there are a few street clothed Security people throughout the store) my only complaint would be for the store security people to lighten up just a little not everyone is out there stealing there are times when a security device is over looked by cashier and sets off the alarm. So remember to be patient when the customer is stopping and showing you receipts. The ones that just keep walking fast are probably the ones who might have a reason to leave in a hurry! Over all the store has awesome service, awesome deals, and lots of shoppers who just want to be in and out.

  • 4/5 Spring 11 months ago on Google
    Great prices usually and such interesting finds! We stopped at Kohl's to look for men's belts and they were $30+, found the exact same belt at Burlington for $6! Had a bit of a wait to check out.

  • 1/5 Deb P. 1 year ago on Google
    When it was Burlington coats I love to go there but now there's no coats very few and the store is so junky and it's not just one it's all of them that I've been in so I gave them at least one star just for the fact they were Burlington

  • 5/5 Anne A. 1 year ago on Google
    Love this store.grear brand name clothing for low prices.its a clean place and the aisles are spacious. The bathroom was clean too...i spent $160 on clothes there and a beautiful for winter..im ready for my trip to Hawaii next month. Thank uou Burlington coat factory..i will definitely shop there again.

  • 1/5 Ben Rock Lyfe (Ben L. 1 year ago on Google
    *NEEDS NEW MANAGEMENT* Dont buy too much here. God forbid you fill a basket with $7 shirts!. 2 imbesil security females racially profiled me STOLE my basket! When i turned around, then LIED to me about it for 15 minutes. Until having no other way out admitted they are keeping it hostage until i am ready to check out! I still had sizing potential swaps to do. Un believable. Got another basket to finish my shopping. You people are low life worthless and pathetic. As IF would risk my freedom of your cheap trashy disposable clothing. NEEDS NEW MANAGEMENT!

  • 3/5 Nate F. 1 year ago on Google
    We went in and they had a lot of stuff, it was nice and the store was clean but when we went to checkout the line was extremely long. We waited in the line for about 30 minutes. I will probably not go back.

  • 2/5 Marco Lopez Misionero d S. 1 year ago on Google
    I don't know what is going on but seems like there's hardly any more good or cute clothes anymore racks are empty and what they have is just like lost design that is out of this world.....

  • 2/5 Justin B. 1 year ago on Google
    wow! they have a lot of the stuff I would like nine out of 10 pairs of shoes I looked at. do not have any price tags on them and I will not be shopping anywhere that doesn't label their prices.

  • 3/5 Lance P. 1 year ago on Google
    Great deals to be had here, don't get me wrong. But this is the most painfully slow checkout process of any department store I've been to. From the time I entered the checkout line, it took 35 minutes to get back into my car. Not enough checkers.

  • 1/5 Mind of S. 1 year ago on Google
    The clothes selection is always great but they always have a ton of employees working in the clothes section and 2 employees working the registers! The line is so long every time and sadly they lose tons of customers because people don't want to wait. I waiting almost 20 minutes once just to buy 2 shirts and there was only 5 people in front of me!

  • 4/5 Jojo J. 1 year ago on Google
    Considering it was a clothing store there seemed to be allot of stuff missing in the kids section. We were shopping for our daughters back to school stuff. We found everything except for a backpack for school and a couple other things. The overall experience was good. It was super expensive tho. The store itself was clean and the dressing rooms were helpful


Call (801) 280-8726 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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