This is our 3rd time here and every time it has been great except for the last time today. We had a Monday appointment at 9:30am. Me and my 3 year old son waited 20 minutes with no other patients in sight and arriving 7 minutes early. None of the machines were working initially and they had a new employee shooting my son multiple times with radiation for the x-ray even though the machine was not working properly. After some going back and forth from station to station and with some discomfort in the teeth cleaning with no new employee supervision we finally were waiting for the dentist. After another 15 minutes of waiting with my son who is doing his best to be amazing I have to ask if the dentist is coming. Which the response was they were with another patient. Again being the only patients there. When the dentist finally comes around the x-rays are all messed up and the dentist has to manually count his teeth. Since we were short on time because of waiting so long we had a few seconds with the dentist who recommended coming in again to look at a cyst in his mouth we already confirmed with the doctor a week prior. In all the entire visit felt like a waste of our time and insurance money and a money grab for more to offer us to come back in after making us wait longer. We came here because it has exceptional reviews but be warned they are not as they seem.

They’re always patient and kind. My little guy was so nervous our first visit. As soon as he knew he had to come back to get two extractions he was REALLY nervous. But the staff is so kind and they talk to the kids like people, explaining what they’re doing and why. After his checkup yesterday he was so excited to get to go back in six months. They’re awesome!

The staff is super helpful, professional, kind and easy to work with. I brought my one year old daughter in and they made us both at ease. Would recommend 100%

We have been coming to your office for 2 years. We have had to have a lot of work done on Olivia and she has always had a good experience until yesterday. Your hygienist that we had did not get the x-ray trays in correctly and so they ended up hurting my daughter's teeth. When she flossed her teeth she was aggressive and made her bleed really bad, bringing tears to my daughters eyes, which was never an issue before and then when she tried to explain the importance of flossing she was rude and even argued with my daughter calling her a liar making her feel even worse about her visit. The reason I always love bringing my daughter in to your office is because the staff has always been kind to both my daughter and myself and yesterday that was not our experience. When I told her I didn't appreciate the way she was conducting herself and wanted a new hygienist instead of being empathetic she was again rude and mad at me for defending my child.

After today's appointment I canceled all future appointments. My child had anxiety as I'm sure many other children do, but she wasn't acting absurd. She was literally crying and I was able to calm her down, but the rude remarks that were made was uncalled for. My scared child made him sweat is what he said, he said I have about 5 minutes left we should stop and reschedule 5 minutes left and need to reschedule? Like I said I calmed her nerves. She was only upset cause I stepped out to quickly use the restroom because I couldn't hold it, but was much better when I came back in. I'm not sure how they have a 4.9 rating, but I'm glad not everyone has experienced this.

This is probably the worst dentist I have ever taken my kids. The waiting room is dirty. I'm especially inclined to write this review 5 months later because my kids filling fell out. I have never experienced that before and I think the dentist did a poor job.

my son is always terrified of going to any dr but he wasn’t scared at all here! the dentist was way friendly and so were all the assistants!

Great atmosphere professional and friendly staff. My son loved the super hero theme. Fun to be at, didn't feel like the dentist more like an adventure.