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Graeber Jewelers

Jewelry store Watch store Jewelry repair service Watch repair service

One of the Top rated Jewelry repair services in West Seneca


Address

1303 Union Rd, West Seneca, NY 14224

Website

graeberjewelers.com

Contact

(716) 675-5226

Rating on Google Maps

4.80 (119 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 AM to 7 PM
  • Saturday: 10 AM to 5 PM
  • Sunday: Closed
  • Monday: 10 AM to 6 PM
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: ring (15) jewelry (11) helpful (7) people (6) wedding (6) Graeber (6) watch (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kim D. 5 years ago on Google
    Best service I've ever had. The clerk sat and helped me put a charm bracelet together for my granddaughter. She was so kind and patient with me knowing it was something special for my granddaughter. Undivided attention all the way. Definitely will be my new go to place. Amazing. Beautiful jewelry.
    3 people found this review helpful 👍

  • 5/5 Jason E. 5 years ago on Google
    Friendly and wonderful people with beautiful jewelry. This is our go to place. We've got our wedding set years ago and just now bought an upgraded ring. It is absolutely beautiful.
    1 person found this review helpful 👍

  • 5/5 David G. 3 years ago on Google
    This is the best place to buy jewelry. Period. These people are so nice and helpful with anything you're looking for. It doesnt feel like a Kay Jewelers. It feels like a personal experience and they are very knowledgable and patient with helping you find exactly what you have envisioned in your head. They are the best ladies in the business and wouldnt ever recommend anywhere else but here for your jewelry needs.
    1 person found this review helpful 👍

  • 5/5 Iliana K. 11 months ago on Google
    Great place. Very knowledgeable people, very efficient. With jewelers, I feel that you should be able to trust them and they are totally trustworthy. I would go back again.
    1 person found this review helpful 👍

  • 5/5 Mary W. 1 year ago on Google
    I love Graeber Jewelers.I watch the live videos and make different purchases then.Theyre friendly + helpful.Check them out on the app and watch the lives on Tuesday and Thursdays at 6:30 and Saturday morning at 10

  • 5/5 Robert B. 6 months ago on Google
    Great service bought wedding rings custom made 2 years ago, just had a ring guard put on because of weight loss, done in a few minutes.

  • 1/5 Frank R. 5 months ago on Google
    Arrived at this store at around 6:30 & the door was locked (though there were people inside). I figured that they were closing and didn't want anyone else coming in, so I turned to walk away when someone came to the door and told me they were open, but I had to ring the bell. If you're going to let everyone in why lock the door in the first place? I then found that all their ancle bracelets started at $300! I went down the street and found a really nice one for half the price. Avoid this overpriced creepy place!

  • 5/5 Angelo A. 9 months ago on Google
    Owner is great reasonably priced batteries for my watches

  • 5/5 Donna C. 11 months ago on Google
    Beautiful jewelry and friendly helpful staff. A wonderful selection of precious and unique jewelry. I was dazzled by the sparkle!

  • 5/5 Spencer P. 7 months ago on Google
    Service is one-on-one, professional and knowledgeable. Feel like part of the Graeber family. Been a customer for several generations!

  • 5/5 John W. 10 months ago on Google
    Graeber did a wonderful job looking at and repairing my watch. I brought in an everday Casio G-Shock watch that had a recent battery replacement and was no longer making any sound. Ben talked to me about the watch and worked on it. Afterward, the watch started working properly. I’m grateful for Ben’s time and for both employees’ time and energy. I felt comfortable there, they were honest with me, and they were generous with their time and work—thank you!

  • 2/5 Tina 1 year ago on Google
    Couple of my small emeralds fell out of my wedding ring so we went to have it fixed and came up with a solution so it wouldn’t happen again, given emeralds are so soft. We determined we would put diamonds in instead and then solder the cradle to my engagement ring…when they told us it was done, original emeralds were back, not diamonds and nothing was soldered together. I’m very disappointed.

  • 5/5 Zach B. 5 months ago on Google
    Kind & helpful staff who run a good show & keep a variety of high-quality products around at reasonable costs. Highly recommend & it's also always good to support a small business.

  • 5/5 Rachel Van A. 1 year ago on Google
    My favorite jewelry store. Have purchased some unique pieces here. The staff is trustworthy, friendly, and knowledgeable

  • 5/5 Lynn K. 1 year ago on Google
    Our anniversary is coming up for 30 years and I was looking for a ring because my wedding ring didn't fit anymore and I wasn't sure if I wanted to change my ring into something else or have it separated so I can wear part of it and then I found this amazing ring there it was a beautiful gold ring with three stones in it representing past present and future had a perfect fit I was very well pleased and the lady who took care of us was super nice would highly recommend going here for jewelry it's a cute store very friendly. Was very helpful and made our shopping experience a pleasant one

  • 5/5 Sue W. 1 year ago on Google
    Had different pieces of jewelry to be fixed. And helped with everything. Fixed 3 things on the spot. And very nice people.

  • 5/5 Ken S. 1 year ago on Google
    I have shopped at this fabulous locally owned family jewelry store and have always been pleased with their products but more importantly their excellent customer service. A great experience.

  • 5/5 Christina L. 1 year ago on Google
    Love this place. They did a great job with our custom wedding bands and my engagement ring. Such personal attention to each client!

  • 5/5 Oldskool P. 1 year ago on Google
    Good gifts for reasonable amount for lady friends family etc

  • 1/5 Jessica S. 7 years ago on Google
    I took my platinum engagement ring to Graeber Jewelers to be sized down by half of a size. When I returned to pick it up, the bottom half of my ring was much thinner than it originally was and it was not smooth at all. I was fortunate to bring it to another jeweler who was able to help with making it more even, but there is no way for my ring to be completely repaired without replacing the shank. I caution you - DO NOT bring any jewelry that you care about to Graeber. A simple half size down destroyed my brand new engagement ring.

  • 5/5 Gary R. 2 years ago on Google
    Great Jeweler. Very helpful and put on a new watchband in a couple minutes. Go here for your jewelery needs.

  • 5/5 Julia M. 1 year ago on Google
    I thought I had ruined my wedding band swimming in a heavily chlorinated pool but the lovely people at Graeber’s had it looking better than new in less than 10 minutes after stopping in. They were so kind and helpful and completely made my day! Would recommend to anyone :)


Call (716) 675-5226 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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