Not bad. There’s fresh ingredients and the sandwiches are made very well. I’ll definitely be back. Glad to have this addition in Westerly. Uniforms make the restaurant look more professional which is beneficial to the customers.

My wife and I have gotten food 3 times in the last 2 weeks. First 2 times unbelievable...tonight was an absolute nightmare! They made my wife's sandwich w/ steak and not chicken twice. The weather is cold and wet. I had to leave my house 3 times...by the time I finally got home for good my sandwich was cold.

Customer service is garbage here. Manager isn't any better. In fact she's probably worse. I watched as they used day old bread for my cold cut sandwich. I got the wrong cheese. and when I spoke to the manager she told me it wasn't her problem. Won't be coming here again and I advise anyone else to stay far away from this place. Unfortunately I was unable to gather the managers name...

I had a disappointing experience at Jersey Mike's Westerly, RI. We arrived at around 8:45 pm, and the only employee there informed us that he was about to close in 15 minutes and that he could only accept cash. Unfortunately, we left without our sandwiches because we did not have any cash with us. It was disappointing to have gone out of our way to visit this establishment, only to be turned away and left hungry:/

We typically get 3 sandwiches per order, a few times a month. They make the sandwiches correctly about 20% of the time. You could get any bread type, tons of sauce/oil and/or straight up NOT the sandwich you ordered. When made correctly the sandwiches are excellent, even at 11 dollars a sandwich but when you almost never get what you ordered it doesn't matter. Sidenote: How is it so hard to keep all the contents and sauces IN the sandwich not all on the outside??

I keep giving it a try and am consistently bummed. Online orders are rarely ready on time. I’ve gotten there 5 mins passed my time and they haven’t even started my sandwich. Seems like they are always understaffed. Could be a great addition to Westerly, but just isn’t.

Here with my mother with a severe dairy allergy and it was quite difficult to get any allergen information. The majority of all major fast food establishments have allergen information quite easily. Instead it was a seemingly big nuance to get this information having to ask around to multiple employees. In the end we received an unsure answer of probably no dairy. Disappointing lack of information, knowledge and service for a growing concern for our society impacting so many.

Jersey Mike's is by far the superior chain sandwich place in the area. Being in a small town, I'm sure the locals are used to sandwiches made in a thousand-year-old establishment by their cousins ex-fiancé, but I won't be upset by a larger operation. Great Sandos. I've been ordering a giant #13 Mike's way no tomatoes for years. Service at this location has always been adequate, and food is fantastic, which is exactly what to expect.