Hannover Tourist Information image

Hannover Tourist Information

Tourist information center Souvenir store Event ticket seller

👍👍 Awesome experience. The team working there is very nice And happy to help you with any questions. Recommendation: Please go to the tourist office info and buy the Red Thread book (check available languages) and enjoy the 37 key points of the city at your rithm by following a red line painted in Han... People often mention staff, information, nice, Hannover, guide, Hanover, tour, tourist, city, helpful,


Address

Ernst-August-Platz 8, 30159 Hannover, Germany

Website

www.visit-hannover.com

Contact

+49 511 12345111

Rating on Google Maps

4.40 (244 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 3 PM
  • Sunday: Closed
  • Monday: 9 AM to 5:30 PM
  • Tuesday: 9 AM to 5:30 PM
  • Wednesday: 9 AM to 5:30 PM
  • Thursday: 9 AM to 5:30 PM
  • Friday: 9 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: staff (16) information (16) nice (14) Hannover (13) guide (12) Hanover (10) tour (10) tourist (9) city (9) helpful (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 macedonboy 4 years ago on Google • 2265 reviews
    I had one day in Hanover, so aI decided to come in to this tourist office for a bit of advice. The lady was friendly, efficient and had a ready made map for an one day itinerary. Recommend.
    2 people found this review helpful 👍

  • 5/5 Tamara M. 2 years ago on Google • 377 reviews
    Awesome experience. The team working there is very nice And happy to help you with any questions. Recommendation: Please go to the tourist office info and buy the Red Thread book (check available languages) and enjoy the 37 key points of the city at your rithm by following a red line painted in Hannover streets. In this guide you will find brief explanations of those simbolic places you will visit.
    2 people found this review helpful 👍

  • 3/5 ElementiBoy 4 years ago on Google • 185 reviews
    was a nice walk for around 90min and seeing some nice archidecture. why is the best sight the marktkirche not included? and the tour ends in a construction side which was odd
    2 people found this review helpful 👍

  • 4/5 Bruno T. 7 years ago on Google • 123 reviews
    "The Red Thread" guide for 3€ is a great way to see the city center. It takes between 3 and 4 hours if you read all the 36 points of interest along the red line painted on the sidewalk.
    2 people found this review helpful 👍

  • 5/5 Alex N. 4 years ago on Google • 160 reviews
    Very helpful staff. The guided tour was wonderful. The guide was very enthusiastic and animated. We learned a lot about Hannover thanks to him.
    1 person found this review helpful 👍

  • 5/5 Carole S. 4 years ago on Google
    Very helpful staff
    1 person found this review helpful 👍

  • 4/5 Arya Prasetyo H. 4 years ago on Google
    Not to many souvenir to find,but very informative
    1 person found this review helpful 👍

  • 5/5 Hsien-Hao F. 6 years ago on Google
    Full of info and has some very nice souvenirs.
    1 person found this review helpful 👍

  • 5/5 CARL L. 4 years ago on Google
    You are able to buy souvenirs of Hanover here
    1 person found this review helpful 👍

  • 4/5 Irina K. 1 year ago on Google • 799 reviews
    Info center located just opposite to the train station entrance. Selection of souvenirs and postcards aren't very big, you can find more in souvenir shops in the city center. Here you can buy city guide book. I must say it costs bigger than for example, guide books which were bought in Bremen and Hamburg.

  • 1/5 Vijay 8 months ago on Google • 459 reviews
    We spent a few minutes in here. Staff seemed more interested in chatting amongst themselves so we picked up some leaflets and left. City tours are also run by the Tourist Board and start from here. We booked one of these tours for what I’d regard as a high price and unfortunately we didn’t get value for money. The guide was unprepared and didn’t seem to have a list of those who had booked. While the tour is advertised as being in English and German, the reality is that it was mostly in German with the occasional bit of English. In addition, the guide tried to get rid of the non-German speakers about half way through by encouraging us to go off on our own. Some left but we persevered. Very poor overall and not recommended.

  • 5/5 Shri G. 8 months ago on Google • 444 reviews
    A good place to be

  • 5/5 Michael B. 6 months ago on Google • 199 reviews
    We received quick, competent and very friendly advice.

  • 5/5 matthes 6 months ago on Google • 199 reviews
    Diverse range of merchandise for Hanover. Employees very nice and helpful.

  • 5/5 Dani 5 months ago on Google • 79 reviews
    Friendly, well-advised staff and also sweet gift ideas for Hanoverians! From T-shirts to board games. I found a few nice Christmas presents there.

  • 5/5 Luuk de V. 1 year ago on Google • 45 reviews
    Had a lovely guided tour at 14h00 in both German and English today. Tour guide with humor, interesting and energetic explanation. Recommended!

  • 1/5 Arty 3 months ago on Google • 42 reviews New
    Closed on Sunday! When do tourists come to Hannover? On weekends, that is, Saturday and Sunday. Is it really impossible to rest on weekdays and work on weekends, when the tourist flow is stronger? What's the point of having your center if it's closed on Sunday?

  • 5/5 M B. 2 years ago on Google
    Very helpful:)

  • 5/5 Rebekka P. 4 years ago on Google
    (Translated by Google) Everything great! (Original) Alles super!

  • 5/5 Alyona M. 4 years ago on Google
    (Translated by Google) The ideal solution for tourists for one day is the Red Thread, which connects 36 tourist sites throughout the city. The red line is literally drawn on the pavement, you just need to buy a guide in the Tourist Center (this is the first object) and move on along the line, reading the information in the guide. The walking route will take 2 - 2.5 hours (this does not take into account the queue to climb the Town Hall). You can ride a bike. Most of the tourists in Hanover come to the exhibition (here is the largest exhibition center), after the exhibition everyone stays for a weekend to see the city. (Original) Идеальное решение для туристов на один день - это Красная нить, которая соединяет 36 туристических объектов по всему городу. Красная линия буквально нарисована на асфальте, нужно лишь купить путеводитель в Турцентре (это и есть первый объект) и двигаться дальше по линии, читая информацию в путеводителе. Пешеходный маршрут займет часа 2 - 2,5 (это без учета очереди подняться на Ратушу). Можно проехать на велосипеде. Большая часть туристов в Ганновере приезжают на выставки (здесь самый большой выставочный центр), после выставки все остаются на выходные посмотреть город.

  • 5/5 Carin van der W. 3 years ago on Google
    (Translated by Google) Bought tickets for hopoffhoponn (Original) Kaartjes voor hopoffhoponn gekocht

  • 5/5 Jörn A. 3 years ago on Google
    (Translated by Google) You are treated nice and friendly here, keep it up 😉 (Original) nett und freundlich wird man hier behandelt, weiter so 😉

  • 5/5 Ingo B. 3 years ago on Google
    (Translated by Google) friendly (Original) Freundlich

  • 5/5 Christian G. G. 3 years ago on Google
    (Translated by Google) Good information opportunities, friendly and competent staff! (Original) Gute Informationensmöglichkeiten, freundliches und kompetentes Personal!

  • 5/5 Maria T. 3 years ago on Google
    (Translated by Google) Very nice staff, good advice, lots of information. Many Thanks (Original) Sehr nettes Personal, gute Beratung, viele Informationen. Vielen Dank

  • 5/5 Bernhard H. 3 years ago on Google
    (Translated by Google) Very good location and very good staff, exceptional for Hanover !!!! (Original) Sehr gute Örtlichkeit und sehr gutes Personal, für Hannover außergewöhnlich!!!!

  • 5/5 Jochen S. 3 years ago on Google
    (Translated by Google) Lots of informative print media, gifts, works of art and nice odds and ends about the state capital (Original) Viele informative Printmedien, Geschenke, Kunstwerke und netten Krimskrams rund um die Landeshauptstadt

  • 4/5 Anja G. 5 years ago on Google
    (Translated by Google) There I always get information material for events in and around Hannover (Original) Dort hole ich mir immer Informationsmaterial für Veranstaltungen in und um Hannover

  • 5/5 Abhinandan T. 1 year ago on Google • 12 reviews
    Classy fridge magnets can be found here, a bit pricey though

  • 5/5 Ghanem s. 3 years ago on Google
    (Translated by Google) Isar Call Shop 🌹🌹🌹 (Original) Isar Call Shop 🌹🌹🌹

  • 3/5 Günther J. 3 years ago on Google
    (Translated by Google) The staff seems to be overwhelmed and does not know where the advertising goods are (Original) Das Personal scheint überfordert zu sein und weiß nicht wo die Werbeware steht

  • 1/5 A. S. 3 years ago on Google
    (Translated by Google) In all honesty, every small tourist information office manages to adjust the online opening times. Now we went especially to redeem our Deister hiking pass because this information, unlike the others on the Deister, is displayed as open. But no. A note on the door says temporarily closed. Very poor for information in the state capital. (Original) Also ganz ehrlich, jede kleine Touristinfo schafft es die online Öffnungszeiten anzupassen. Jetzt sind wir extra her gefahren zum einlösen unseres Deister Wanderpasses weil diese Info, im Gegensatz zu den anderen am Deister, als geöffnet angezeigt wird. Aber nein. Ein Zettel an der Tür sagt vorübergehend geschlossen. Sehr armselig für eine Info in der Landeshaupt.

  • 5/5 Ibrahim B. 3 years ago on Google
    1 A

  • 5/5 T H. 4 years ago on Google
    (Translated by Google) Very friendly staff will help you. If you know that you are Japanese, you can see that there is a Japanese guidebook for 3 euros. The guidebook along the red thread was very nice and I bought it. I started around in the evening, but I can go around in 3 hours. (Original) とてもフレンドリーなスタッフで助かります。日本人とわかると、3ユーロで日本語ガイドブックあるけどと見せてくれます。赤い糸に沿ったガイドブックで、解説がとても良かったので購入して廻りました。夕方から回り出しましたが、3時間ほどで回れます(早足になりますが....)。

  • 5/5 In N. 4 years ago on Google
    (Translated by Google) Good information center, nice staff speaking English including (which is not very common in Hanover). We consulted, answered all questions. In the same center you can buy a guide for an independent tourist excursion in Hanover "Red Thread" (for 3 euros / is in different languages) (Original) Хороший инфоцентр, приятный персонал говорящий в том числе и на английском языке (что в Ганновере встречается не сильно часто). Проконсультировали, ответили на все вопросы. В этом же центре можно приобрести путеводитель для самостоятельной туристической экскурсии по Ганноверу "Красная нить" (за 3 евро/ есть на разных языках)

  • 4/5 Markus H. 4 years ago on Google
    (Translated by Google) Competent information from friendly staff (Original) Kompetente Auskunft durch freundliche Mitarbeiter

  • 4/5 Thomas M. 4 years ago on Google
    (Translated by Google) Very good service and very helpful staff. Numerous information materials, good selection of souvenirs (occasional Friday discount campaigns). Unfortunately only limited opening times on weekends. (Original) Sehr guter Service und sehr hilfsbereite Mitarbeiter. Zahlreiche Infomaterialien, gute Auswahl an Souvenirs (gelegentlich Freitags Rabattaktionen). Leider nur eingeschränkte Öffnungszeiten am Wochenende.

  • 5/5 Imko J. 4 years ago on Google
    (Translated by Google) Really helpful staff on site. We went on a guided tour of the city and even if you know Hanover quite well, you can learn a lot here. ProTipp: Even if a tour is already fully booked online, the best time to come by in person, maybe you can still with :) (Original) Wirklich hilfreiche Mitarbeiterinnen vor Ort. Wir haben eine Stadtführung mitgemacht und selbst wenn man Hannover doch schon recht gut kennt, kann man hier noch einiges lernen. ProTipp: Auch wenn eine Tour online bereits ausgebucht ist, am besten mal persönlich vorbei kommen, vielleicht darf man ja doch noch mit :)

  • 5/5 Monika M. 4 years ago on Google
    (Translated by Google) Friendly staff (Original) Vriendelijk personeel

  • 5/5 Jan 4 years ago on Google
    (Translated by Google) Very nice tour! Should you have done it! Great idea (Original) Sehr schöne Tour! Sollte man mal gemacht haben! Tolle Idee

  • 5/5 Simon K. H. 4 years ago on Google
    (Translated by Google) Good service (Original) God service

  • 1/5 Andi G. 4 years ago on Google
    (Translated by Google) Today we went on a city tour bus to get to know Hanover. Just a pity that it wg. a defective audio system gave no information. When we got off at the tourist information, a tourist information agent said there would be another bus. Okay, back to the state parliament, parking ticket for 5 euros nachgelöst and waiting for the said bus .... At the Old Town Hall boarded ..... it is the same broken bus. For this we have waited more than an hour to sit in the same scrap bus. Bye Hannover, we would like to know more! Too bad. (Original) Sind heute mit dem Stadtrundfahrten Bus gefahren, um Hannover kennen zu lernen. Schade nur, dass es wg. einer defekten Audioanlage keine Informationen gab. Als wir dann an der Touristinfo ausstiegen, sagte eine Mitarbeiterin der Touristinfo, dass es noch einen weiteren Bus geben wird. Okay, zurück zum Landtag, Parkticket um 5 Euro nachgelöst und auf den besagten Bus gewartet.... Am Alten Rathaus eingestiegen.....ist es der selbe defekte Bus. Dafür haben wir noch über eine Stunde gewartet um dann in dem selben Schrottbus zu sitzen. Tschüss Hannover, wir hätten gern mehr erfahren! Schade.

  • 5/5 Michael B. 4 years ago on Google
    (Translated by Google) Very nice staff (Original) Sehr nette Mitarbeiter

  • 5/5 Ruth C. Ruiz S. 4 years ago on Google
    (Translated by Google) Good customer service! (Original) Gutes Kundenservice!

  • 5/5 Collins J. 4 years ago on Google
    (Translated by Google) Here you can get all information about accommodation, destinations, attractions and much more. The service is excellent. Friendly and helpful. If you come to Hannover for the first time, you should go in here. It is helpful. (Original) Hier kann man alle Informationen über Unterkunft, Reiseziele, Sehenswürdigkeiten und vieles mehr bekommen. Die Dienst ist ausgezeichnet. Freundlich und hilfsbereit. Wenn man zum ersten Mal nach Hannover kommt, sollte man hier rein. Es ist hilfreich.

  • 5/5 Agnieszka z K. 4 years ago on Google
    (Translated by Google) A well located place, helpful staff, it is a pity that there is a lack of maps and guides in Polish. (Original) Dobrze położone miejsce, pomocna obsługa, szkoda tylko, że brakuje map i przewodników w języku polskim.

  • 4/5 D. Langrehr-du M. 4 years ago on Google
    (Translated by Google) The tourist information is, if one comes from the station slightly diagonally left over the Ernst August place (one does not see immediately). Possibly. Aim the Luisenstraße. Good advice and lots of souvenirs from Hanover, there's also here. (Original) Die Touristen-Info befindet sich, wenn man aus dem Bahnhof kommt leicht schräg links über den Ernst August Platz (sieht man nicht gleich). Ggf. die Luisenstraße anpeilen. Gute Beratung und jede Menge Souvenirs von Hannover gibt's hier auch gleich.

  • 5/5 SaWa 1. 4 years ago on Google
    (Translated by Google) Very friendly staff. Waiting time equal to zero. Then everything was explained well. Thank you. H is worth the trip. (Original) Sehr freundliches Personal. Wartezeit gleich Null. Dann wurde auch alles gut erklärt. Danke.H ist eine Reise wert.

  • 5/5 Mr_yeet 4 years ago on Google
    (Translated by Google) Friendly advice. Tickets purchased for hop-on hop-off city tour. Saturday 12 clock with personal guide, great! (Original) Freundliche Beratung. Tickets für Hop- on-Hop-off-Stadtrundfahrt gekauft. Samstags 12 Uhr mit persönlicher Reiseführerin, top!

  • 5/5 Arjan K. 4 years ago on Google
    (Translated by Google) Good information and tips what to do and how to get there (Original) Goede informatie en tips wat te doen en hoe er te komen

  • 5/5 M_A_S_2007 4 years ago on Google
    FAST SERVICE

  • 5/5 Fam. H. 4 years ago on Google
    (Translated by Google) A nice thing with the red thread. If you can read a map, you can also abbreviate yourself. Because the complete tour was too long for our children. (Original) Eine schöne Sache mit dem roten Faden. Wenn man eine Karte lesen kann, kann man auch selber abkürzen. Da die komplette Tour für unsere Kinder zu lang war.


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