Every time I go to the London Paddington branch is not entirely pleasant. The room is very spacious with quite a lot of equipment. We could have another Smith machine; having just one is not enough, sorry. But, the downside is that A/C seem not to be working, Fitquest machine always off, the water filter is not chilled, toilet lockers pretty much half of the are broken. It's a shame because it's a lovely place to work out but poorly managed, can't. Hopefully to get a response soon. Recommend to my friends

Quite big Gym with quite a lot of equipment, we need another Smith machine, only one is not enough for everyone. The air conditioning on the basement is very low, the room is too hot to workout, water filter is not cold :( . Toilet lockers are not safe and broken, some people got stolen bags, and the left lockers are half broken. Just wondering when are they fixing the lockers? Hope everything is fixing soon, because myself and my friends are thinking of changing gyms unfortunately.

Overall its nice, got all the equipment and machines but just need more variety. I wish they have more smith machine, one is not enough. Edit: 1 star down for me. They need to sort the security of the lockers inside the changing room. My wallet was stolen from my locker despite being locked with a combination padlock. The thief managed to force opened the locker door. It's also members responsibility to take care of the valueables, so they don't take the blame. They had the sign warning members. There are several locker doors ripped off, wondering why this happened. Maybe there has been cases of theft as well. If this is the case, they need to fix this. I know other options to store they belongings in electronic locker outside but some locker door are also damaged, cant be used. The thief can just get the membership easily, access the gym with the pin number. What they can get may worth more than the membership they paid. But this need to put to stop.

I loved training here. It has an excellent location. It is a huge gym with all the necessary machines, and it also has a large amount of space and material dedicated to free weights. It is very clean and tidy. We were attended to by Paulie, who was very friendly. He has shown us all the facilities and has made it much easier for us to train.

This gym is amazing. I came worried about finding a place to train comfortably, and Group Gym is definitely the ideal spot. The equipment they have is of very good quality. I would like to specifically mention the staff; here we met Paulie, who treated us spectacularly. He was very friendly and professional, making our experience enjoyable. We are super grateful, and thanks to Paulie, we will return to this gym. Regards.

The best gym I’ve been to! The standards in The Gym Group are always excellent and Paddington is a jewel in their crown. All the equipment is brand new and there is always plenty of space and availability with a plentiful supply of machines and weights. The showers and changing rooms are clean, organised and have the latest state of the art lockers. I’ve been to many gyms globally and this is up there with the best. With the value for money The Gym Group offers you really can’t go wrong.

Love this gym - really spacious, all the equipment you’d want at an awesome price. Helpful staff and trainers - Armin is great! There are some machines that have been left unfixed for a long time, but all of the basic equipment is there. Also gets really busy at peak times - especially after work - so best to avoid if possible as you can be waiting a while for the equipment you want Overall, super happy this gym has opened in our neighbourhood

Nice location, gym has a range of equipment. Cons, people are savages, no manners. Broken lockers, leaves weights scattered all over the place. Gym group membership status hard to navigate. I left the day someone's locker got stolen as I entered the gym. Showers stink of urine but for their quoted price. Is it worth dealing with. Probably not.

I have been to this gym for three months it is always very clean and the people are nice. The gym classes are frequent and the spins are definitely some of the best I’ve been to. The staff, like Jeny, are very nice and helpful. Overall recommend.

Amazing gym joined 2 months ago and its the best decision, wished I joined earlier. They usually have a minimum of 2 of every machine!! I don't understand why ppl are complaining about 1 Smith Machine they have 6 power racks and 3 of them double up so actually a total of 9 power racks!! Plus 2 additional squat racks, that you can slide a bench inside, 2 dedicated flat bench press stations + an incline bench press station. The space is hugggeeee the classes are amazing! The PTs are amazing! Paulie's classes are amazing, Laura and Ludmila do a 1 hour spin!! Renata does a nice spin class and rejuvenating flexi-stretch! Only downside it's absolutely packed after work (unless you're going to a class). Best work around go in the mornings the morning crowd is much better and more chill!!! The area outside in summer is so beautiful some evenings I will step outside to see there's a free film being screened on the grass.

Did not expect this gym would be this good, All facilites bare amazing organized and clean , people nice and staff very helpful!

Really chose this gym for location initially, but great equipment. I signed up over a week ago. As someone who began gym training less than 2 years ago, this one is super friendly. A chap called Amar gave me a few tips on techniques and showed me how to correctly use some of the tools!.. I thought I had to pay extra for that kind of info 😁 please convey my thanks once again to him. Great staff, secure place to workout 💪

My experience at the Paddington Location was fantastic. It is the closest thing to an American-style gym that I've ever seen in my 20+ years of traveling to London. And I would be remiss if I didn't mention that my experience was even better after meeting personal trainer Paulie. Paulie was extremely helpful and informative upon my entry into the gym. He was very knowledgeable about the membership type(s) and services that I could have while visiting. I seriously hope that the Gym Group has other staff like Paulie in their other locations. Employees like him will definitely help the company increase its bottom line through customer service. With that said, my only suggestion is for the gym to have spray bottles and paper towels/wipes to be able to wipe down equipment after or before use. This is what I'm used to in U.S. gyms. With that said, I look forward to visiting the Paddington location again very soon.

I LOVE this gym, the area it’s in, the equipment, everything! I had booked a class this morning but I was the only one who showed up so the trainer Armin gave me a PT lesson down in the main area and showed me all the equipment! He was amazing and so helpful and I really enjoyed training with him! Lovely staff and very clean!

Great gym, large selection of equipment and cables. All machines were matrix brand which is top quality for commercial gyms in my oppinion. It can get very busy sometimes but avoidable as you can check via the app the different peak times and how many are at the gym. Staff are very lovely and approachable and have a smile all the time! Especially Ismael!

The most unhygienic, poorly designed, most poorly managed and very unsafe gym. Active and current thieves visit the gym and break into people’s lockers, this occurs regularly, which means it is a known member and no serious action taken. The facilities are always dirty and fail the Health and Safety measures hugely. The management is unpleasant, unfortunately, and the crowd in the gym during peak hours is rather demoralising. I will definitely not recommend it.

This gym is really convenient to use, never have any issues with getting onto machines (although I don't use the free weights which I know can be busy). Seems clean and tidy, would be good if they can put the blue cleaning rolls back with the spray though for people to wipe up as they go. Special thanks to Ludmila and Jenni for their classes too!

Really good gym, plenty of equipment and space. Open 24h which is a big bonus too. Only down side is the college crowd that descend in the evenings and make it feel like a youth club. One of the better value gyms around the area, only Little Venice gym beats it for price.