2/5 Darren M. 1 year ago on Google
We
treated
our
lad
to
a
meal
of
Chicken
and
Ribs
as
it
was
his
1st
time
to
one
of
these
places,
once
we
got
to
this
place
we
couldn't
sit
inside
as
it
was
very
busy,
but
sat
outside
which
was
better
as
our
son
was
in
his
wheelchair,
the
staff
were
overly
helpful
to
begin
with
and
things
were
going
well,
however
when
it
came
to
payment
I
went
inside
and
asked
for
the
receipt
before
payment
and
noticed
that
this
place
had
put
a
£14.00
service
charge
on
top
of
the
bill,
I
asked
for
this
to
be
removed
as
I
found
it
disgraceful
to
put
on
there
tip
without
running
it
passed
the
customer
1st,
if
I
was
to
tip
them
it
would
not
of
been
put
on
my
bill,
Everyone
needs
to
check
their
receipt
before
getting
extra
charges.
Then
once
I
had
it
removed
and
the
original
bill
was
shown
I
paid
that
of
£95,
the
atmosphere
from
these
people
instantly
changed,
I
asked
to
use
the
disabled
toilet
for
my
son
and
it
was
a
tight
squeeze
in
getting
him
to
it,
then
to
top
it
off
the
notice
on
the
toilet
stated
it
was
out
of
order
but
there's
more
toilets
down
in
the
basement,
Just
how
does
a
disabled
person
get
down
stairs
to
the
basement???
This
place
would
need
to
have
a
overhaul
to
let
the
customer
know
if
they
want
to
pay
a
service
charge
and
not
put
on
without
knowing
and
staff
attitudes
to
change.