Great surrounding area and very nice lobby/common areas of hotel. Bar and staff were rude and it was a total dud and exercise in frustration. Brasserie was also a dud and rude staff. Rooms (we had 3) were very average and not on par with a 5 star hotel, other Doyle properties or the very elegant common areas- especially the showers. We actually changed rooms b/c the first one was extremely worn and outdated. Second room was nicer, but shower and bathroom were Lilliputian. Shower literally sprayed several streams of water on the sink when on. Gym access, and gym set up, was amazing. Overall, pretty average to above average. Rooms a 3. Lobby and location 5. Gym 5. Service a 3. Restaurants/bar- 0. Really not a 5 five star hotel and so look elsewhere if that’s what you are expecting.

Exceeds expectations. I have stayed in five star hotels around the world and can confidently say that they do deserve the five stars. Our room was very spacious and bright with a lot of attention to detail. The most important element in any hotel room is the bed . My mattress was superb as were the luxurious down filled pillows. Room service was outstanding, fast, friendly and very professional . ( it had, surprisingly, the best burger that I have ever eaten) . The doormen , concierge and everyone we encountered bent over backwards to be of assistance . It was amazingly consistent throughout our stay . The hotel is located close (one minute walk) to Marleybone high street ( try the outstanding fish restaurant) and the Wallace Collection . There is a cab always outside the hotel door and will whisk you away to wherever you wish . So , we stayed for a week and shall definitely be returning. Congratulations to the management for running it so seamlessly.

Booked for six nights. The room had a horrible view( a rooftop with ladders for construction), so they gave me a room right across from the elevator. The squeaky noise coming from the elevator doors were annoying to say the least. Not returning to this place. Go to Mayfair or Intercontinental. I have been to five star hotels in 23 countries. This was one of the worst. Not worth it.

A stunning hotel in a quiet location in the big smoke. Rooms were clean and tidy. Only suggestion I could make is that they need new doors on the rooms as you can hear quite a bit if you have noisy neighbours down your corridor. Didn't quite help that there were people shouting at 3 am and then 6am.

This hotel is in an excellent location in the heart of Marylebone, close to lots of nice cafes. The hotel is really stylish, especially the bar and restaurants. There were a few problems with out breakfast, and I feel the service could have been more attentive, but I would stay there again

My stay at The Marylebone Hotel was a total letdown. Right from the start, they tried to charge me twice for the deposit, even though the money had already been taken from my account. They wouldn't budge, despite me showing them proof from my bank statement. The room was tiny - I could barely fit my carry-on bag in there. When I asked for a bigger room, they wanted to charge me an extra £50 a night. And that's not all. Every morning, I was woken up at 8 am by the loud, unprofessional chatter and banging from the cleaning staff, even though I had the "do not disturb" sign up. Other guests even had to tell them to keep it down! To top it off, the view from my room was terrible, and definitely not worth the extra cost. After nine nights of loud noise of chatting, laughing and banging which was waking up everyone from 8:00am every single day, I can honestly say I won't be coming back to The Marylebone Hotel. It doesn’t stop there, unfortunately while checking out I asked the hotel when are they planning to release my deposit and they mentioned that it has already been released which did not make any sense since the amount is still held in my account by the hotel. They insisted that they have released it and I had to call the bank to confirm that it’s still held from their end, after a lengthy investigation they said to expect it soon (soon meaning 1-2 months) which is honestly ridiculous since this never happens. Hence, I'd advise anyone else to think twice before booking here. There are way better 5-star hotels in London. What a letdown!

Usually good. Got given a very small room £900 for 2 night. Aircon wasn’t working or lights in the night. Ordered from the late night menu after a long day. £20 sandwich was awful (cheese and tomato) … asked for other foood was told I can order Deliveroo. Also, left my charger there, apparently it couldn’t be found. Asked for invoice to be sent 3 times and not received. Very bad visit and won’t be returning

We stayed for four nights and came to really appreciate the excellent service and location of this hotel. Our room (a studio "suite") was very good but lacked storage and the furniture was oddly configured. The Chromecast was a plus. The hotel has an outstanding bar and health club on site. The restaurant was also very good. We would gladly return.

I've stayed here a few times, the staff at the entrance and throughout the hotel are really good. Some rooms have been a little small but the suites are really nice. Attached to a good bar and restaurant and a nice pool. Personal story, I left my phone charger here one Christmas, when I returned some months later they had kept it for me.

I went the 108 brasserie bar today. ( it was second time visit there this year ) And the staff from the bar were nice and kind. But after I use bathroom, there was a christmas tree next to the bar. I was taking picture of christmas tree, a woman who shorts hair with glasses on, said to me you should have to ask permission to take a picture. Even though there wasn’t anyone next to the christmas tree. If it’s not allow taking pictures of christmas tree, then you should have to notice with paper or something. I feel like this is kind of racism to me. It was bad experience. I will not go there again.

Great room size for middle of London. Service by staff was amazing and they truly did try and make our stay as good as possible. Bathroom was slightly small but possibly similar to other hotels in the city. The products they used in the bathroom were luxurious. Breakfast was included in the room and it was a good quality breakfast where they had a continental buffet but we could still order the main which was freshly cooked.

I had a great time staying at the hotel, the best thing about it is that the it’s close to most shopping stores and restaurants, yet in a quiet neighborhood. I had an excellent experience, as by the time I checked out leaving to airport, Adrian helped me measure the weight of my luggage in the hotel before heading to airport, as that helped me not go through the struggle at the check in desk! We had to move stuff from one bag to the other up to 3 times to insure we don’t exceed the limit. Staff are super friendly and helpful. Didn’t have enough time to try the restaurants and other facilities. But Adrian was always nice, and although I’m always in a rush. I can still remember his face, he never hesitate to say hi and have a quick chat. I would definitely love to stay here again.

Used as a corporate event venue. Excellent. We'll looked after. Great facilities. Good food. Recommended.

It was a fabulous Ambience I really enjoyed my stay with this greatest hotel in Delhi and it was very nearest to metro station and very beautiful place in aero city good stay ... staff was very good Especially Front office department very professional

Beautiful hotel lovely stuff and doormen are very friendly, it’s literally opposite to the hospital which was why we stayed but service charge on everything even one drink let alone every bill was a little much, could be it’s downfall.

Not bad but can't figure out how this is a 5 star hotel. Rooms you can't swing a cat in, bathroom tiny and cramped, dated interior in the hallways, smelt like sewers on our floor. Doormen were great but the rest of staff average. Bar and brasserie were the best part - breakfast was great. More like a 3 🌟 all in all

Great location and clean room! I had a few minor problems though. The heating system wasn’t working in my room on the first day(I thought it would eventually work, but it didn’t) so I went to bed feeling pretty cold. I called the reception the next morning, and they told me that their mechanics were coming. I waited for roughly an hour, which delayed my schedule. I wish the reception had told me approximately how long I would wait. The mechanics guy was very polite and helpful. He asked for my permission to enter the room and assured me that I didn’t break anything. I guess they couldn’t fix the problem so gave me a heater. My room was a little claustrophobic, so I nearly tripped on this really hot heater several times. Unfortunately, my amenities were not changed the next day, so again I called and asked for them. I waited for 20-30min, but didn’t receive them. When I came home I had a lovely amenity bag though. Just a lot of waiting for things to come, so maybe it’s better to ask how long you would wait. I felt that this room was not architected well. There were no plugs for hairdryer in the bathroom, and the toilet paper holder was not in the best place to use, for example. Quite inconvenient regarding these. Otherwise, pretty nice place :)

Is a very nice hotel in a great location the staff was most helpful. particularly the concierge thanks mr mandar naik for your assistance. Thankful for help my with my lost bag in Manchester Airport Air France even if I couldn't find it, he made a great effort to help me

For my first visit to London from Paris with my family (5years old son and 6 months daughter) and my husband, we were super happy to spend our first visit here. The manager is a great host always checking up on us and asking if we needed anything. the location is minutes away from underground transport and from several bus stations. The apartment was clean and well tied. the neighborhood was relatively calm as well. I loved the time we spent there and I would highly recommend it.

Stayed at the Marylebone for 6 nights while working in London. My stay was great. Room was on the smaller side but was very clean and had all the necessary ammenities. Bonus was access to a gym which was great for a quick workout in the morning. The best part of my stay was our evenings at the cocktail bar. The service and drinks were excellent. They took note of all the details and were very attentive everynight. Miguel was one server we had while our stay and he went above and beyond for us. If I was to visit london again I would make this property my stay of choice.

My wife and I had an amazing 3 night stay at the Marylebone. The location is fantastic (love the Marylebone neighborhood!) , centrally located near all the sights of London, with lots of shops, restaurants and pubs nearby. The hotel, especially the room, was well-appointed, and the bar/restaurants were great. The gym/spa/pool area is as good as it gets in London. But it's the staff that made our trip special. Everyone was so welcoming and accommodating. I have to give a special shoutout to Roxana at the front desk. From the moment we arrived until we checked out (and every day in between) she was there to help, ask if we needed anything, and see how our stay was going. She also went above and beyond when we had a problem after we checked out of the hotel. All in all, we loved the Marylebone and will definitely stay again next time we're in London.

We had such a lovely stay! The staff were amazing and the hotel is beautiful. Special touches all around make it special. The neighborhood could not be more fun and well appointed.

Good hotel and location. Breakfast nice. Bedroom bit claustrophobic as you cannot open the window. Front desk staff was helpful and nice. Waiters at bar bit noisy. Take a look at your tea pot, usually are completely dirty and you have to ask for a replacement without apologies by the staff. Breakfast room really dark. In room service was very slow.

The Marylebone Hotel is a gem in the heart of London. My brother recently had his wedding there in a fabulous setting, we had a drinks reception in the wonderful courtyard which was beautifully lit up in fairy lights; followers by private dining in the Blue room, Art Deco style. Staff were very courteous, friendly and professional. A big thank you to Bianca the Wedding events co-ordinator and Ben England. Both absolute stars including their amazing team to ensure that everyone had a magical and memorable experience. A highly recommend hotel.

An ideally located hotel for exploring Marylebone or attending medical appointments on Harley/Devonshire/Nottingham Street. The staff are super friendly and went out of their way to make our stay comfortable. It was touching to be remembered when returning. Lovely lounge area for spending the day drinking tea, gym, cosy cocktail bar and a busy restaurant.

Went this morning to meet a client for a business meeting - I asked for 2 coffee's and went back to where we were sitting. After a while some member of staff informed us that we could not have a coffee as they had no one to make it! Feel free to reach out to me Marylebone Hotel.

We stayed here for three nights at the end of November. The hotel is in a wonderful neighborhood. The photos posted online of the rooms were attractive. However, the classic room we had looked old and dated, as if they haven’t finished renovating all the rooms. What I will remember most about this place are the long, narrow, boring grey hallways, the strange way the toilet paper holder was placed, making it easy for the roll to come off. It should have been placed in the opposite direction. We also joined a free walking tour, our first time. There was only one other person, a hotel staff, who joined us. Not knowing the etiquette for tipping, we gave her £20 for both of us. She said she can now buy a cup of coffee with it. In retrospect, we found it a bit offensive to quantify the value of our tip. I’m sure £20 can buy more than a cup of coffee, even in London. It was the only currency we had from a previous trip. We arrived from the airport less than 90 minutes before the tour. The pool was a bit narrow with 3 lanes. But two persons can swim per lane. The gym was extensive. Make sure to go to the pool early so you can have it all to yourself. Overall, we enjoyed our stay.

Tatiana and the staff made our stay incredibly special. It was our first time away since our wedding and we didn't have a honeymoon. We were warmly received. The bed was incredibly comfortable, the room had a wonderful shower and we had breakfast delivered to the room, which was very lovely. The room had everything we could need. The Marylebone is close to Oxford Street, Baker Street, the nicest shopping areas, lots of cafés, restaurants, a cat café...

Visited this hotel last Summer for the second time! I love the food, staff and the location is excellent! You can spend the afternoon shopping in Oxford Street, Bond Street, and relax in Hyde Park. I love the attention to detail with their interior decoration here! The bars are very nice and we loved our food too! I prefer the Cocktail Bar but the Brasserie is nice too! They have really nice event spaces too! Whether it’s for a luxury fashion event or private dining they can accommodate!