1/5 Tan V. 1 year ago on Google
I
am
totally
disappointed
with
the
service
of
this
restaurant.
Never
have
I
had
such
a
bad
experience
dining
in
a
Vietnamese
restaurant
ever.
We
were
excited
with
Pho
78
because
it
has
its
own
section
of
vegan
options
for
my
friend
to
enjoy
with
us.
Pros:
-
the
table
was
set
ready
when
we
came
after
we
called,
the
sign
in
front
says
The
best
Asian
restaurant
in
Colorado
in
2019.
-
the
promotion
of
buy
1
get
1
half
off
for
rice
dishes
is
still
active.
My
food
tastes
good
and
authentic.
Cons:
-
The
restaurant
was
not
busy
but
it
was
hard
to
get
a
hold
of
the
server
(understaffed?!)
-
I
ordered
two
rice
dishes,
one
for
dining
and
one
for
to
go.
My
friend
did
the
same
thing.
All
the
rice
dishes
came
as
dining
and
we
had
to
repeat
that
we
wanted
one
as
To
go.
-
We
ordered
peanut
sauce
for
the
spring
rolls
but
the
fish
sauce
came
instead.
-
This
issue
is
the
worst.
My
friend
ordered
Vegan
chow
fun,
and
the
dish
came
out
about
10
minutes
after
every
one
else
had
food.
And
it
was
NOT
vegan!!!
There
was
chicken
in
it!!!
Why
did
you
display
the
vegan
option
and
ended
up
putting
meat
into
the
dish?
This
made
us
think
these
options
were
not
taken
seriously
and
all
vegan/normal
dishes
are
made
using
the
same
cooking
utensils.
-
The
boba
tea
was
served
while
we
did
not
order
it
at
all.
-
The
restaurant
ran
out
of
white
rice
so
we
were
suggested
to
order
fried
rice
instead.
And
we
were
up
charged
$3
for
the
fried
rice
without
being
disclosed
and
it
was
not
our
fault
that
the
restaurant
ran
out
of
white
rice.
We
mentioned
this
with
the
checkout
person
and
he
replied
he
did
not
make
the
price
and
did
not
know
who
took
our
order
(there
was
only
2
people
taking
order
and
it
was
weird
that
he
gave
us
such
a
bad
answer).
He
ended
up
taking
that
up-charge
off
the
bill
but
everything
was
down
hill
at
that
point.
There
were
so
many
little
things
adding
up
to
the
bad
experience
and
we
left
angrily
because
we
were
disrespected,
especially
my
friend
who
is
vegan.
I
hope
the
restaurant
could
improve
its
service
and
appreciate
its
guests.
We
came
here
for
a
visit
and
were
deeply
sad
after
dining
here.
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