R​eve Diamonds London image

R​eve Diamonds London

Jeweler

😠 Well what a disappointment, after travelling 2 hours, we waited for 15 minutes and after no apology were told to email and rebook. Rude is an understatement and wouldn’t even consider giving them any of our money. What a special day we had planned to choose an engagement ring together and were met... People often mention ring, Reve, engagement, Diamonds, recommend, process, service, experience, perfect, Milena,


Address

BY APPOINTMENT - PLEASE BOOK ONLINE, 14 Hanover Square, London W1S 1JL, United Kingdom

Website

www.revediamonds.com

Contact

+44 20 3585 2295

Rating on Google Maps

4.90 (71 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 5:30 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: ring (62) Reve (43) engagement (36) Diamonds (27) recommend (24) process (24) service (20) experience (18) perfect (18) Milena (17)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Arijit “Bobby” G. 2 years ago on Google
    I went to several place to get a customized engagement ring but used Reve in the end. Milena was amazing. She walked us through the designs and the rock selection and was just all in extremely helpful and accommodating. At no point did she try to upsell me either. I highly recommend her and have already recommended her to my friends.
    1 person found this review helpful 👍

  • 1/5 Charlotte W. 2 years ago on Google
    Well what a disappointment, after travelling 2 hours, we waited for 15 minutes and after no apology were told to email and rebook. Rude is an understatement and wouldn’t even consider giving them any of our money. What a special day we had planned to choose an engagement ring together and were met with rudeness and disappointment!
    1 person found this review helpful 👍

  • 5/5 Jorge A. 8 months ago on Google
    We had a ring made at Reve and all the process and experience was awesome. Xènia was super helpful and responsive, and she provided very good and helpful advice during the whole process, making the decision making much easier. Couldn't recommend it more highly.

  • 5/5 RN 1 year ago on Google
    Xènia was amazing from start to finish. She was incredibly knowledgable on the 4c’s of diamonds and was able to help me choose the perfect ring for my partner! She also kept me updated throughout the whole process and had amazing communication skills! I cannot recommend Xènia highly enough, thank you so much Reve Diamonds and Xènia! Looking forward to purchasing from you again in the near future!

  • 5/5 Kat M. 1 year ago on Google
    We had a great experience at Reve Diamonds. Reve and my partner designed my engagement band, and we then came back to Reve for our wedding bands. Communication with the team was quick, easy and seamless, and we're so happy with the final result. Thanks again Reve Diamonds! x

  • 5/5 Graham D. 1 year ago on Google
    We were looking for diamonds to create a bespoke ring. Reve customer service was excellent, always responding promptly to our questions and pricing was extremely competitive. Would recommend you speak with them about your needs - you will be positively surprised.

  • 5/5 Matt B. 1 year ago on Google
    They’re great at explaining to you the options as I had no clue about rings! Fair prices and the rings look lovely. Also will polish the ring whenever you want if you bring it in!

  • 5/5 luke m. 8 months ago on Google
    Reve diamonds provided an excellent service. Xenia was exceptional throughout the process, for someone that does not know much about choosing jewellery, she was able to provide excellent advice and help with a ring design that my partner and I are very happy with. I highly recommend their service for anyone looking to buy an engagement ring.

  • 5/5 Blayne W. 6 months ago on Google
    I highly recommend Reve Diamonds and want to highlight the amazing service and experience I had from Xènia. Xènia is extremely knowledgeable and attentive towards the vision I had planned, she was happy to answer any questions and very responsive throughout the entire process. I felt apart of every step and detail of the ring which was perfect for my partner. I'd also like to highlight the team at Reve Diamonds for their level of craftsmanship. My partner is obsessed with her ring! I'm extremely grateful for the service and Reve Diamonds.

  • 5/5 Ben S. 7 months ago on Google
    Would highly recommend Reve Diamonds. They provided a thorough, professional service and went above and beyond to help me purchase the perfect engagement ring for my partner. Through WhatsApp, email and in person, they were readily available to answer questions through both the selection and purchasing process. Renders were shared with me after the initial order which were ultimately a great representation of the final product appearance. They also were very patient during a few resizing’s. The staff were very knowledgeable from a technical standpoint and were able to guide decision making/give helpful tips, without being pushy. The website itself is very detailed but offers a lot of handy filters to refine the search so as not to become overwhelming. Overall an excellent service and experience.

  • 5/5 Hima C. 1 year ago on Google
    I and my partner wanted to design the engagement ring together. There are so many vendors out there and millions of designs in the market, we were baffled. We read good reviews about Reve and decided to give it a go! The best decision we made :) Xenia was so patient and made the whole experience so personal for us. She helped us narrow down a design. The next hurdle was we wanted the ring made in 3 weeks during December! She kept us updated during the ring-making process and even upgraded the diamond free of charge as the one we selected didn't meet Reve's standards. We are so happy with the engagement ring. It is absolutely stunning. Thank you Xenia :) We will be shopping at Reve again for our wedding.

  • 5/5 Sam R. 8 months ago on Google
    Xènia and the team at Reve pulled out all the stops to create the most amazing engagement ring which we are absolutely thrilled with. It wasn’t an easy project but Xenia managed it expertly, was incredibly responsive throughout and I’d recommend them in a heartbeat

  • 5/5 Matthew T. 9 months ago on Google
    I couldn’t recommend Reve highly enough for an engagement ring. Xenia was incredibly helpful and patient in ensuring that all the details were perfect and the final result was stunning!

  • 5/5 Emma O. 5 months ago on Google
    I couldn't recommend the experience at Rêve Diamonds enough. The support and service we received from Genevieve and the team was outstanding. I am absolutely thrilled with the beautiful and intricate engagement ring Rêve made for us and have received so many compliments on it. If you're getting an engagement ring, look no further than Genevieve and the team at Rêve Diamonds!

  • 5/5 kerr8572 5 months ago on Google
    Dealing with Reve and Xenia in particular was a pleasure and could not have been smoother. Excellent customer service given and assisted without being pushy. Xenia was very helpful throughout the process and went above and beyond to ensure a tight timeline was achieved. Finished product is excellent and could not be happier! Many thanks to those at Reve Diamonds London!

  • 5/5 Tom B. 5 months ago on Google
    Rêve was amazing in helping to choose and create the perfect engagement ring. Fantastic service! The ring looked wonderful and it definitely had the wow factor! We both love it.

  • 5/5 Nathan D. 5 months ago on Google
    I recently had the pleasure of purchasing an engagement ring for my soon-to-be wife from Reve Diamonds London, and I must say, the experience was absolutely outstanding. From the moment I walked into the store, I was greeted with warm and friendly smiles from Xenia and the rest of the staff. The customer service I received at Reve Diamonds London was truly exceptional. Xenia and her team were incredibly knowledgeable, patient, and attentive. They took the time to understand my preferences and guide me through the process of choosing the perfect engagement ring. Their expertise and attention to detail made me feel confident in my decision. Not only did Reve Diamonds London offer a wide selection of stunning engagement rings, but their commitment to quality was evident in every piece. The craftsmanship and brilliance of the diamonds were truly breathtaking. I couldn't have asked for a more beautiful ring to symbolize my love for my future wife. Additionally, Reve Diamonds London went above and beyond to ensure that my overall experience was seamless. They provided excellent after-sales service, ensuring that any questions or concerns I had were promptly addressed. Their dedication to customer satisfaction is truly commendable. I would highly recommend Reve Diamonds London to anyone in search of a truly special engagement ring. The exceptional customer service, exquisite selection, and overall professionalism of Xenia and the staff made my experience unforgettable. Thank you, Reve Diamonds London, for helping me find the perfect ring for my soon-to-be wife.

  • 5/5 Ceiran T. 4 months ago on Google
    We had a fantastic experience designing an engagement ring with Rêve diamonds. Genevieve expertly guided us through the process, listening carefully to our ideas and showing attention to every detail. Genevieve and the rest of the team offered great advice and gave us lots of time over multiple consultations to consider different options and to make adjustments to the design. My partner is so happy with the ring, and cannot stop admiring it each time she sees it! We have had lots of compliments from friends and family on the unique yet classic design. Thank you so much to everyone at Rêve for helping us create such a special and sentimental ring. We would definitely recommend their services and hope to work with Genevieve again for our wedding bands!

  • 5/5 Michelle L. 4 months ago on Google
    We have had exceptional experiences with Reve and will work with them whenever we can! My fiancé designed my engagement ring with Xènia and everything was perfect, start to finish, including service that consistently went above and beyond. We just received our wedding bands and are again thrilled with the final product. Xènia, Genevieve, and the whole team are an absolute pleasure to work with and the quality is unparalleled.

  • 5/5 Mathijs G. 4 months ago on Google
    We had a great experience with Reve to create the perfect engagement ring. During the first meeting I quickly felt understood and supported by Xenia, who guided me through the entire process. Xenia helped bring my vision to life and was a pleasure to work with. Thanks, Reve!

  • 5/5 Jonathan A. 2 years ago on Google
    Emma was extremely helpful and attentive throughout the process when I was buying my fiancé's engagement ring. She was always available via email and was great at explaining all the intricacies of buying an engagement ring. I would recommend Reve Diamonds for anyone looking for an engagement ring!

  • 5/5 Kim 3 years ago on Google
    I do not usually write any reviews but I am making an exception here because the experience with Milena and Tal was really exceptional! From the very first communication they were super responsive to all my questions (the first time, I was surprised to hear back as it was well after 10pm!) and helped to make a really beautiful ring and deliver it safely and swiftly in time for the special day. They had genuinely good advice and personal care. Would definitely recommend and come back again for any future jewelry purchase in London!

  • 5/5 William A. 3 years ago on Google
    I bought a engagement ring for my now fiance back in June by a lovely lady named Milena. Milena was a mega help in what we chose to be an amazing ring and even better diamond that my fiance loves!! The whole end to end process was amazing, Milena was super patient with me especially as I went in not knowing absolutely anything about any type of ring nor diamond, she was never pushy or I never felt like I was trying to get 'sold' to. It was an amazing experience and I am grateful that Milena spent a lot of time with me to pick out the final product! I am very appreciative that for such a big occasion everything turned out amazing! I highly recommend to anyone to go pay her a visit at Reve especially if you are like me in that you are a complete rookie when it comes to rings and diamonds. Thanks again!

  • 5/5 Jessica F. 3 years ago on Google
    I would recommend Reve Diamonds to anyone wanting to design their own engagement ring. Milena was so helpful and the communication was brilliant throughout, she understood exactly what I wanted and the result was even better than I imagined!

  • 5/5 Abbas R. 3 years ago on Google
    Great service, good selection of diamonds and Milena is very helpful. Would recommend for anyone who is looking to buy an engagement or wedding ring.

  • 5/5 Ben M. 3 years ago on Google
    From the first appointment, Milena made the process of finding an engagement ring a really enjoyable process. There was no rush or pressure to choose straight away. Her expertise helped guide my decision and my fiance loves her ring! She was so helpful in guiding what I wanted, and giving me options and being flexible for appointments. I cant recommend Reve enough!

  • 5/5 Charles W. 3 years ago on Google
    Reve Diamonds was one of three jewellers I'd shortlisted to visit with my girlfriend earlier this year, as we started to explore the different options for an engagement ring. Going into this process, we knew very little about diamonds or what type of ring we were looking for. Out of the three jewellers we visited, Milena at Reve Diamonds immediately understood the position we were in. Over a period of 5 months (including a 3-month lockdown hiatus!), Milena expertly introduced and guided us through what turned out to be an incredibly enjoyable process. We're both over the moon with the end product and would highly recommend Milena and the team at Reve Diamonds. We will be going back for our wedding bands at some point next year.

  • 5/5 Pablo B. 3 years ago on Google
    After looking in high-street stores for the perfect engagement ring, I came across Reve Diamonds. I booked an appointment with Milena and I was instantly surprised by their products: I was able to choose the perfect stone and mount myself and the value for money was unmatched in high-street dealers! Milena made the whole process of buying a ring easy and stress-free, which is always appreciated while you are stressing about when and how to propose!

  • 5/5 Ciaran M. 2 years ago on Google
    I had a brilliant experience dealing with REVE and Emma looking for an engagement ring. To personally explore the perfect band and diamond became such an easy process. I made my choice, with their insights and knowledge, then within 2-3 weeks I was looking at a gorgeous ring that my misses was blown away by. Couldn’t speak highly enough of the experience with Emma.

  • 5/5 Luiz F. 1 year ago on Google
    I got the engagement ring for my fiance at this store and everything was perfect. - I had a tight deadline of 2.5 weeks because we were going to travel and they made it with no problems (other stores I visited could only meet this deadline with compromises) - The salesperson (Ottavia) was amazing too. She explained to me all the details patiently and didn't try to force me into buying something just because it is expensive. She truly tried to help me find the best option for me and my fiancee. - The ring looked great and was exactly what I was expecting - After I proposed we had to resize and the service was still great and the resize was free. Highly recommend.

  • 5/5 Oliver M. 2 years ago on Google
    I can't recommend Reve enough. Milena was extremely helpful throughout the entire process of designing and buying an engagement ring. She was patient, professional and incredibly knowledgeable and helped me pick the perfect diamond and design a bespoke ring around it. She took my feedback on board throughout the whole process and was not pushy or patronising in the slightest, unlike many diamond sellers. The price was very reasonable and much better value than most other jewellers, especially considering the level of service. My fiancée was delighted with the ring and the aftercare, including re-sizing and maintenance has been brilliant. If you want something special and unique, go for Reve and ask for Milena!

  • 5/5 Max N. 1 year ago on Google
    Excellent tailored service from start to finish. I’ve since been singing Reve Diamonds praises to everyone. Very competitive prices too. Milena was fantastic, offered her views and ideas for the design. It was also refreshing not to feel tourist trapped in Hatton Garden. Outcome: a very happy fiancé.

  • 5/5 Seth T. 2 years ago on Google
    Competitive prices and easy to work with on any custom needs. Great portal for searching and selecting a diamond. Finished product is high quality and delivered promptly and professionally. Customer service is highly responsive.

  • 5/5 Jamil H. 1 year ago on Google
    Haven’t bought a ring yet, but Amanda has been amazing in answering all my enquires. Customer service here is great!

  • 5/5 Anton M. 1 year ago on Google
    I had an amazing experience with Reve Diamonds! They helped me find the perfect engagement ring for my partner and created an unforgettable experience in the process. The professional approach from Ottavia and Xènia made all the difference, and I cannot recommend them highly enough. Ottavia and Xènia were both incredibly knowledgeable and took the time to understand exactly what I was looking for. They patiently answered all of my questions and provided helpful guidance throughout the entire process. Together, we selected a beautiful diamond that was absolutely perfect for my partner. The attention to detail and craftsmanship that went into creating the ring was truly exceptional. If you're in the market for an engagement ring or any other type of fine jewelry, I highly recommend Reve Diamonds. Thank you again for everything!

  • 5/5 Aran U. 1 year ago on Google
    My whole experience with Reve Diamonds was phenomenal. Getting the right engagement ring is always a daunting task and there is so much choice out there it can be very overwhelming but Xènia, Ashley & Laura were all incredibly helpful and made the entire process seamless. The ring was perfect and they were happy to resize it within a few days. Can't recommend them enough.

  • 5/5 Kenneth M. 2 years ago on Google
    After shopping around at the more common chains for an engagement ring and feeling a bit discouraged, I came across Reve Diamonds, and I am so happy I did. From the moment I was greeted by Emma at the door, she displayed the utmost professionalism and knowledge, as well as being an all-around pleasure to work with. Despite not really knowing exactly what I wanted, not once did I feel as though I was being "sold to" or pressured into making a quick decision. She patiently guided me to finding what I was looking for, and I really feel as though she wanted me to have the perfect ring as much as I did. Now that I'm officially engaged( she said yes!), the ring they crafted far exceeded my expectations, and my fiancé LOVES it. Gents, this is the place to go if you're in the market for an engagement ring, my fiancé and I will be back for wedding bands in due time. Easiest 5 stars I've ever given.


Call +44 20 3585 2295 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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