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Oakbrook Toyota

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One of the Most Revieweds in Westmont


Address

550 E Ogden Ave, Westmont, IL 60559

Website

www.oakbrooktoyota.com

Contact

(630) 590-9466

Rating on Google Maps

4.50 (5.2K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (17) experience (16) Toyota (16) work (11) Oakbrook (10) great (9) buying (9) helped (9) easy (8) vehicle (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Carlos L. 2 years ago on Google
    I had a great experience buying a new Corolla Hybrid. I worked with Marcus and he was always able to follow up on questions and thoroughly went through the car's features. I live close and had driven to the dealership and Marcus even helped me out with a ride to get my current and new cars back home. Excellent service.
    3 people found this review helpful 👍

  • 5/5 Jessica S. 1 year ago on Google
    I’ve had nothing but great experiences with my service appointments at this dealer. I typically bring my young kids to the appointments, as they have a kids play area with a few toys, books, and a TV (and it’s enclosed on 3 sides); I sip the complimentary latte, my babies play and I’m not saying it’s like a mini vacation, but the sensation is there. Every employee I’ve worked with has been informative, helpful, and best of all, I feel secure that I won’t be manipulated into unnecessary work or expenses. Mostly Accurate estimates of work time, easy to schedule appointments, etc. if you have a Toyota, bring it here!
    2 people found this review helpful 👍

  • 5/5 Kaitlyn D. 1 year ago on Google
    Came in just to look at the RAV4 and went home in it! It’s exactly what I wanted. Every person there was professional and friendly. Ed Brooks patiently answered all our questions and helped me feel confident with my new purchase.
    2 people found this review helpful 👍

  • 5/5 Jacques S. 8 months ago on Google
    Wonderful experience overall from start to finish, all thanks go to Ed Brooks for being very tentative and thorough. Trust me, Ed will work really hard to make sure you are happy with your purchase by respecting your time and not being pushy or aggressive at all. Ed will make the experience extra special!!!
    2 people found this review helpful 👍

  • 5/5 Pamela B. 1 year ago on Google
    We had the best car purchasing experience thanks to Ed! He made the whole process so easy and enjoyable we felt like we were there for 15 minutes. Bought a brand new car and couldn’t be happier! Ed is wonderful and I highly recommend him.
    1 person found this review helpful 👍

  • 5/5 Dan C. 1 year ago on Google
    Smoothest car buying experience at Oakbrook Toyota. Ed Brooks, our salesperson, and Alex the GM, were beyond professional and accommodating for what we were looking for and needed. Truck was ready for us when we arrived and it was perfect! Thank you!
    1 person found this review helpful 👍

  • 5/5 Jack M. 1 year ago on Google
    Ed Brooks and the people at Toyota Oakbrook are the kindest and smartest people. I couldn’t thank everyone enough for your help here. Thinking of naming him either Eddie or Jeffery. Rock the world 🌍 much love for these guys!!
    1 person found this review helpful 👍

  • 5/5 Max W. 1 year ago on Google
    I have never had a better experience buying a car than I did with the guys at this dealership. It was absolutely seamless. Both Marcus, my salesman and Brian in financing were kind and attentive. I have already recommended them to others and look forward to dealing with them for my servicing and maintenance in the future. Thanks guys!
    1 person found this review helpful 👍

  • 5/5 Lori S. 1 year ago on Google
    I came in for a missing hubcap. They had it in stock! The service person put it on, checked the others and even did recall work for my battery. It was almost 6pm and they took me right away. So nice to have them available after the work day was over. I usually have to schedule work on a busy Saturday and this was a weekday. Great service hours and nice people to work with. Even the cashier was in a good mood and happy to help me.
    1 person found this review helpful 👍

  • 5/5 Emer A. 2 years ago on Google
    We bought our cars here and This is the place we Trust for all of our cars maintenance job. They are thoughtful here, they even put a memory foam matte for customers to stand on to make them feel comfortable. They have a very nice waiting area, comfortable couches, complimentary water while you wait.
    1 person found this review helpful 👍

  • 5/5 S D. 5 months ago on Google
    Best car buying experience ever! Albert was professional, patient and friendly. He showed me two cars that were on my "best used car list" and another for comparison. No high pressure tactics, no games about numbers (like other dealership I had been to) and answered all my questions. I drove off with the car I wanted at the price I wanted! Go see Alber at Oakbrook Toyota!

  • 5/5 Gabi K. 5 months ago on Google
    My husband and I worked with Mauricio and he was awesome! Really listened to what we were looking for and worked with us to make our purchase pretty simple and painless. Plus, the staff at the dealership was great with my 8 month old son. Car buying can be rough sometimes, but Mauricio and Oakbrook Toyota did a great job.

  • 5/5 Lone L. 5 months ago on Google
    Donroy was very nice and helpful. Answered all my questions. He made me feel at home which made the process easier to deal with. Brian from finance was also helpful and worked with me to get the best rates. All in all, I would recommend Oakbrook Toyota to all my friends and families! I am definitely coming back to upgrade my Sienna!

  • 5/5 Dolores G. 5 months ago on Google
    I had a decent experience at Oak Brook Toyota in Westmont. Albert was my salesman and he was very attentive. The transaction went smoothly and I was in and out. What slowed me down was my broken ankle, but we were able to work around that. I like my vehicle, it is roomy and comfortable to drive, and easy to navigate. This the second vehicle I’ve purchased from this dealership.

  • 5/5 Daniel F. 5 months ago on Google
    Everyone was very kind and welcoming. Jonas was an outstanding consultant. He was very honest, knowledgeable and professional. Never once did I feel I was being sold. To sum it up, Jonas, Bill (Manager) and Brian (Manager) were fantastic! The two things I hate most are buying cars and houses. This car buying experience was pleasant! Thank you.

  • 5/5 Allison P. 7 months ago on Google
    I had a wonderful time buying from Oakbrook Toyota. My salesperson, Lenin Chacon, was kind, thoughtful and informative. I had a lot of questions and wanted to test a lot of vehicles and he promptly helped me with everything. I get nervous when dealing with people, but he made me feel comfortable. He helped me get exactly the car I wanted, so I left feeling very happy. Everyone else on staff was also wonderful and helped me through the process of purchasing my car by answering any questions I had and made everything clear and understandable. My sister has purchased multiple cars over the years from this location with similarly great results, so I highly recommend Oakbrook Toyota.

  • 5/5 frederic L. 1 year ago on Google
    I came here for wheel alignement. This car is my dad's car which has been bought here in 2004. The tie rod was rusted, despite it required additional work and time, they did not charge me extra, just $150. I live in new jersey, and before i left to come here, i have asked my local Firestone for the same work, it would have cost me $850 to get to the same result with some part replacements. Not only this shop have skilled mechanics but also they deliver top notch service. I am a very pleased customer, and will definitely buy my next car here! Thanks again.

  • 4/5 Amy T. 10 months ago on Google
    The scheduling was easy. I did have some confusion since I’m not used to getting my car serviced at Toyota. I was used to the red carpet experience where someone comes to the car after pulling in for service and they check mileage, check the car for damage (liability issues), and other routine items before signing off for service in the shop. When I went into the office I basically looked for signs but had no clue where to go. I looked from face to face but still nothing. I had no idea where to go but eventually someone helped (maybe that was the service agent I was assigned?). I handed over my keys and wasn’t told anything so I followed the guy out to the car and said the service was for a certain service. I was told to wait inside his station. While there I saw someone searching for houses on their computer screen. I guess agents are only there when they’re called for their specific guests? The service that normally took my Mazda dealer for the Mazda would have taken 1.5 hours and I was here at this shop from 11:45-2:30 (2 hours). I did, however, come in 15 minutes late and did notify them of the delay as soon as I could. I liked how I received updates via text when the service was done so I knew when to watch for someone to get me. Overall, not too bad. I just wished there was a bit friendlier interaction so the atmosphere was more friendly and more direction on where to go.

  • 5/5 Claudia M. 11 months ago on Google
    I took my Rav 4 for her first service. And it was so easy to book. They took my car in I was able to sit very comfortably in the waiting area. They offer free refreshments like water & coffee and free wifi. It shows this Toyota dealer cares about its customers. I also brought my car here and it was very easy and they helped me all along. Thank you Oakbrook Toyota

  • 5/5 Morgan H. 10 months ago on Google
    Best experience buying a car I’ve ever had. Ed Brooks in sales was amazing - made the entire process very smooth, answered all questions and even helped us coordinate the drop off for our rental car; above and beyond service. Greg in finance was great - everything was seamless. Have zero complaints about the entire experience (we actually set a timer when we stepped on the lot [and we had two young kids with us] and start to finish from testing the vehicle to leaving was under 2.5 hours!!). Felt very well taken care of at every step of the way and I will gladly bring my new vehicle here for all services.

  • 5/5 Kathy P. 11 months ago on Google
    Once a decision was made on an available vehicle, the details on the sale of the vehicle went smoothly. The customer service was excellent. Good customer service is extremely important to me. I recommend the reliability of a Toyota vehicle and the patience and understanding of my sales assistant, Melanie. Check them out for yourself. My experience in the past with the whole car-purchase process has been brutal and has taken anywhere from 4 to 6 hours. On the day of purchase I was in and out in less than 2 hours…and I love my new vehicle. #winning

  • 5/5 Joe W. 1 year ago on Google
    I found a 4Runner I liked on their website, called and it was ready to view as soon as I pulled up at the dealer. I was greeted by Blaine M. Who was super kind and outgoing, we took it on a test drive and then went in to talk numbers. The staff was lively, positive atmosphere. Blain and I talked cars, work, and life in general. They were flexible and fair on the trade in value, price of the truck, and easy to deal with. Wonderful folks, clean dealership, no bad vibes.

  • 5/5 Cynthia T. 2 years ago on Google
    The employees at the dealership were so friendly! They helped me find a great car, they were extremely knowledgeable, and were honest every step of the way. They negotiated a great price for the car I bought and I walked off the lot the same day, no hassle. Kyrsten, Bill, and the finance department were really amazing and so helpful. I highly recommend taking your business here if you are in need of a car.

  • 5/5 Donna C. 1 year ago on Google
    My experience with Oakbrook Toyota of Westmont was Excellent and always is. I worked with Leon, in Service, who was very pleasant and patient. I extend great gratitude to the Service dept. who was able to fix my car with above the call of duty quality repair and with exceptional turn around time. Since I had to leave my car at Toyota, Larry, with the Shuttle dept., brought me home and was very kind and professional. I highly recommend Oakbrook Toyota in Westmont, and greatly appreciate their quality service and professionalism. Thank you, Donna C.

  • 5/5 Thomas F. 2 years ago on Google
    The best car purchasing experience I have ever had. Knowledge, nice and caring staff. Made everything easy from Sales to Manager Joe Perry and Lorena in finance. Everyone worked as a team. It was a pleasure to see a happy, healthy environment focused on customer success. This is the only place to ever purchase a car! Thank you, it was greatly appreciated!

  • 5/5 Janette S. 1 year ago on Google
    We recently purchased a Highlander from here and it was the first anxiety free car purchase I have ever made. Joelson was very patient and knowledgeable on the different options. Great experience and will be coming back!


Call (630) 590-9466 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Car wash
    • ✓️ Car rental
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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