2/5 Diliana D. 3 months ago on Google โข 9 reviews New
There
are
positive
sides
but
my
experience
is
rather
negative.
Indoor
common
areas
are
nice
despite
small.
Outdoor
areas
are
not
well
maintained.
Worn
or
broken
furniture
and
torn
towels.
There
are
two
pools
suitable
for
the
kids
but
not
for
swimming.
If
you
want
to
go
to
the
beach
you
need
to
go
to
a
public
beach
next
to
the
hotel
which
is
always
crowded.
We
stayed
in
two
rooms
of
different
categories.
Both
had
basics
but
one
should
not
expect
more
than
that.
House
keeping
could
not
help
the
very
strong
bad
smell
from
the
bathroom
or
to
clean
the
tails
and
bathroom
furniture
that
should
have
been
replaced
long
ago.
Restaurant
and
food
are
OK.
No
one
cares
about
the
hotel
rules.
There
were
Russians
drinking
all
day
at
the
pool
area
despite
the
information
board
that
this
is
strictly
forbidden.
There
we
Russians
in
the
rooms
next
to
ours.
They
were
drinking
and
talking
loudly
and
shouting
every
night
till
very
late
on
the
lawn
in
front
of
our
rooms.
Despite
I
went
to
reception
every
night
asking
to
take
care
of
that,
the
parties
continued
for
7
days.
The
usual
reply
was:
please,
talk
to
the
manager
tomorrow.
So,
I
had
to
talk
to
the
manager
at
9
am
the
next
day.
At
2
pm
we
were
moved
to
another
room.
The
staff
is
not
able
to
solve
problems.
At
the
check
out
four
people
at
the
reception
could
not
explain
us
why
the
bill
they
presented
us
is
for
a
different
amount
that
the
one
confirmed
by
Booking.
We
had
to
wait
40
mins
till
a
manager
comes.
I
would
not
describe
the
staff
as
friendly,
or
welcoming,
or
efficient.
Their
attitude
and
approach
is
miles
away
from
those
of
the
staff
of
other
hotels
in
Sri
Lanka.
I
would
not
recommend
this
hotel.
4 people found this review helpful ๐