Juwelier Austermann image

Juwelier Austermann

Jeweler Goldsmith Engraver Clock watch maker

One of the Top rated Goldsmiths in Dusseldorf


Address

Kölner Landstraße 184, 40591 Düsseldorf, Germany

Website

www.juwelier-austermann.de

Contact

+49 211 762738

Rating on Google Maps

4.90 (206 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 2 PM
  • Sunday: Closed
  • Monday: (Easter Monday), Closed, Holiday hours
  • Tuesday: 10 AM to 6:30 PM
  • Wednesday: 10 AM to 2 PM
  • Thursday: 10 AM to 6:30 PM
  • Friday: 10 AM to 6:30 PM

Featured Reviews


Frequently mentioned in reviews: advice (18) Austermann (14) rings (14) sehr (12) great (10) Juwelier (9) happy (9) friendly (8) time (8) wedding (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 The Local G. 1 year ago on Google • 292 reviews
    First-class advice and service! At Juwelier Austermann you get everything and more when it comes to jewelry, including very friendly and expert advice! PER: - Very nice, small jewelry store - Extremely friendly staff and owner - Expert advice and first-class expertise on jewelry and precious metals - Technically and visually high-quality laser engravings - Very nice selection of watches and jewelry of all kinds CONS: - Only a few parking spaces are almost always occupied, but with a bit of luck you can park directly in front of the shop CONCLUSION: An owner-managed traditional jeweler, with great employees/owners and first-class advice on jewelry!
    3 people found this review helpful 👍

  • 5/5 Robert O. 7 months ago on Google • 84 reviews
    Great advice, excellent specialist workshop for gold, silver, watches, jewelry and much more. All of this at absolutely fair prices. We don't know anyone better, but many worse. We have been regular customers for over 20 years and have never been disappointed.
    2 people found this review helpful 👍

  • 5/5 Balázs T. 2 years ago on Google • 219 reviews
    Best Juwelier in town. Friendly, and professional team. They could help us in 24 hours with a engagement ring project. We definitely visit them if we are town next time. Cheers!

  • 5/5 David L. 3 years ago on Google • 3 reviews
    On a recent trip to Germany, I was given some old extracted crowned teeth that had been kept by one of my German relatives because the crowns were gold. I took them to Juwelier Austermann for valuation and said that I was returning to England in a couple of days. They did my valuation within 24 hours and paid me top price for the gold value. While I was collecting my money, I asked if they could remove some links from a bracelet. This they did immediately and at a very low price. Both the the people we dealt with in the shop were friendly, helpful and very efficient. The chap who fixed my bracelet even spoke to me in extremely good English which made things much easier for me. I highly recommend this jewellers. David Law
    1 person found this review helpful 👍

  • 5/5 Nai R. 2 years ago on Google
    (Translated by Google) Everything was great ... the shop is very nice and small. Personally, I like that very much! The boss and the staff are all very nice. I had several conversations with the boss. But since I always listen to my gut instinct, I knew I was in the right place. Everything is very serious, I'm happy from the store. And I will be happy to go there again ... (Original) Alles Bestens...der Laden ist sehr schön und klein gehalten. Das mag ich persönlich sehr! Der Chef sowie die Mitarbeiter alle sehr nett. Ich hatte mehrere Gespräche mit dem Chef. Aber da ich auch immer auf meinem Bauchgefühl höre, wusste ich, hier bin ich richtig. Alles sehr seriös, bin happy aus dem Laden. Und da werde ich gerne wieder hingehen....
    1 person found this review helpful 👍

  • 5/5 Marcel H. S. 2 years ago on Google • 13 reviews
    Top service! 👍

  • 5/5 Fam. W. 8 months ago on Google • 9 reviews
    We had great advice for our wedding rings and felt very well looked after. We are very happy with our selection. Thank you very much for everything and see you next time. Best regards Weuthen family

  • 5/5 David G. 1 year ago on Google • 6 reviews
    I had the engagement ring made at the Austermann jeweler in 2021 and was absolutely thrilled with the advice, so it was immediately clear that this was where our wedding rings would come from. The advice was first class, open and honest. The focus here is on the customer and his wishes! I can only strongly recommend Juwelier Austermann and would come here again at any time!

  • 5/5 Pascal S. 2 years ago on Google
    (Translated by Google) Long searched for a ring, not only found it at Austermann, but also really happy! Great advice! Even without an appointment, they took an hour for us! 100% satisfied and I can only recommend it to everyone! (Original) Lange nach einem Ring gesucht, bei Austermann nicht nur fündig geworden, sondern auch noch richtig Happy dabei! Super Beratung! Selbst ohne Termin hat man sich eine Stunde Zeit für uns genommen! 100% zufrieden und ich kann es jedem nur empfehlen!!!!

  • 5/5 Angelo 1 year ago on Google
    (Translated by Google) Super friendly, competent and honest advice. A lot of time was taken and all questions and requests were answered. The result of the ordered/purchased rings is flawless and we are still very happy to have bought our rings here. (Original) Super freundliche, kompetente und ehrliche Beratung. Es wurde sich viel Zeit genommen und auf alle Fragen und Wünsche eingegangen. Das Ergebnis der bestellten/ gekauften Ringe ist einwandfrei und wir freuen uns immer noch sehr, hier unsere Ringe gekauft zu haben.

  • 5/5 Crazy V. 1 year ago on Google
    (Translated by Google) If there were 10 stars I would give them! I sent my ring to Mr. Hartusch to be engraved. And although it was very difficult as the ring is narrower than expected, he did a beautiful engraving!! I am absolutely happy with it and recommend it to everyone. 1000 thanks! (Original) Wenn es 10 Sterne geben würde, würde ich sie geben! Ich habe meinen Ring zur Gravur an Herrn Hartusch geschickt. Und obwohl es sehr schwierig war, da der Ring doch schmaler ist als gedacht, hat er eine wunderschöne Gravur hinbekommen!! Ich bin absolut glücklich damit und kann es jedem empfehlen. 1000 Dank!

  • 5/5 Stephanie D. 1 year ago on Google
    (Translated by Google) My girlfriend and I finally wanted our ears pierced. After a long search and unfriendly experiences at other jewelers (e.g. Christ), we finally ended up at Juwelier Austermann. The experience there was just great. My girlfriend and I felt incredibly well looked after. All worries, questions and fears were answered and resolved and the whole process was explained very well. The team took a lot of time for us. Even if ear piercing offers are aimed more at children, adults are just as lovingly cared for here. There are documents for the care and handling in the following weeks, but everything is explained in detail again in the shop. Oh, one more thing: a very gentle method is used here and it doesn't hurt. It's more of a light pressure, has nothing to do with "shooting". All in all a really highly recommended experience. (Original) Meine Freundin und ich wollten endlich Ohrlöcher. Nach langer Suche und unfreundlichen Erlebnissen bei anderen Juwelieren (z.B. Christ), sind wir schlussendlich bei Juwelier Austermann gelandet. Das Erlebnis dort war einfach großartig. Meine Freundin und ich haben uns wahnsinnig gut aufgehoben gefühlt. Alle Sorgen, Fragen und Ängste wurden beantwortet und behoben und der ganze Prozess super gut erklärt. Das Team hat sich ausgiebig Zeit für uns genommen. Auch wenn Ohrlöcher -Angebote eher auf Kinder ausgerichtet sind, hier kümmert man sich genau so liebevoll um die Erwachsenen. Für die Pflege und Handhabung in den Folgewochen gibt es Unterlagen aber im Geschäft wird nochmal alles ausführlich erklärt. Ach so, eins noch: hier wird mit einer sehr sanften Methode gearbeitet uns es tut nicht weh. Es ist eher ein leichter Druck, hat mit "schießen" nichts mehr zu tun. Alles in allem ein wirklich sehr empfehlenswerte Erfahrung.

  • 5/5 Axel K. 1 year ago on Google
    (Translated by Google) Very competent and friendly. fair prices, serious purchase of gold/silver, full of trust. These are our experiences with Juwelier Austermann and its employees. We were there for the first time but certainly not for the last time. We can recommend with a clear conscience. Glad there are still shops like this! (Original) Sehr kompetent und freundlich. faire Preise, seriöser Ankauf von Gold/Silber, uneingeschränkt vertauensvoll. Das sind unsere Erfahrungen mit Juwelier Austermann und seinen Mitarbeitern. Wir waren zum ersten Mal dort aber mit Sicherheit nicht zum letzten Mal. Können wir mit gutem Gewissen weiterempfehlen. Schön das es noch solche Geschäfte gibt!

  • 5/5 C. S. 2 years ago on Google
    (Translated by Google) I was here with my daughter for an ear piercing and can only say that everything was perfect. Uncomplicated, very clean, you were informed in peace, so that even a nervous child could adapt well to it :) The simultaneous piercing and the entry on the board of the ear piercing princesses was great! Thanks a lot for this! (Original) Ich war mit meiner Tochter zum Ohrlochstechen hier und kann nur sagen,dass alles perfekt war. Unkompliziert,sehr sauber,man wurde in Ruhe aufgeklärt,sodass sich auch ein nervöses Kind gut darauf einstellen konnte:) Super war das gleichzeitige Stechen und der Eintrag auf der Tafel der Ohrlochprinzessinnen! Vielen Dank dafür!

  • 5/5 Ka M. 2 years ago on Google
    (Translated by Google) Great advice! Our individual requests were dealt with competently and in a friendly manner. Our wedding rings were ready very quickly and just look great! (Original) Super Beratung! Es wurde auf unsere individuelle Wünsche kompetent und freundlich eingegangen. Unsere Hochzeitsringe waren sehr schnell fertig und sehen einfach toll aus!

  • 5/5 Anna 2 years ago on Google
    (Translated by Google) We bought our wedding rings at the Austermann jeweler a few weeks ago and are very satisfied! The advice was very helpful, so the decision was quickly made on the rings that we are now wearing. The personalized engraving looks great too! Thank you for the all-round service, including the beautiful packaging. Kind regards, Anna S. (Original) Wir haben vor ein paar Wochen unsere Eheringe beim Juwelier Austermann gekauft und sind sehr zufrieden! Die Beratung war sehr hilfreich, sodass die Entscheidung schnell auf die Ringe fiel, die wir nun tragen. Auch die personalisierte Gravur sieht klasse aus! Vielen Dank für den Rundum-Service, bis hin zu einer hübschen Verpackung. Lieben Gruß, Anna S.

  • 5/5 Niels H. 2 years ago on Google
    (Translated by Google) Very good and competent shop. My wristwatch with a Valjoux 7750 automatic movement was perfectly revised there. I would be happy to come back and give my recommendation. (Original) Sehr guter und kompetenter Laden. Meine Armbanduhr mit Valjoux 7750 Automatikwerk wurde dort einwandfrei revidiert. Gerne komme ich wieder und spreche meine Empfehlung aus.

  • 5/5 Anja K. 2 years ago on Google
    (Translated by Google) We bought our wedding rings in February. Due to Corona and the closed shops, we really had concerns about not being well advised and not getting our dream rings. But what can I say: Thomas Hartusch was just great. He gave us wonderful advice by phone and email and sent us sample rings. We felt we were in good hands at all times and had a wonderful wedding with the perfect rings. Thank you very much again for the great advice! (Original) Wir haben im Februar unsere Eheringe gekauft. Auf Grund von Corona und den geschlossenen Geschäften hatten wir wirklich Bedenken nicht gut beraten zu werden und nicht unsere Traumringe zu bekommen. Aber was soll ich sagen: Thomas Hartusch war einfach nur großartig. Er hat uns per Telefon und email wundervoll beraten und uns Musterringe zukommen lassen. Wir haben uns jederzeit gut aufgehoben gefühlt und hatten eine wundervolle Hochzeit mit den perfekten Ringen. Nochmal vielen herzlichen Dank für die tolle Beratung!

  • 5/5 Elladhan1 5 months ago on Google • 1 review
    I had an engagement ring made here. The advice was very competent, friendly and, above all, appropriate to the occasion, the process was quick and the subsequent adjustment was even free. I can only recommend the shop to everyone! We will definitely buy our wedding rings from Austermann, absolutely great.

  • 5/5 Svea A. 5 months ago on Google • 1 review
    We had individual and personal advice on the wedding rings and my fiancé previously had advice on the engagement ring. We found exactly what we were looking for and are now overjoyed to have bought the rings there. Austermann is a big recommendation for us!

  • 5/5 Felicitas F. 6 months ago on Google • 1 review
    We went there to have our ears pierced and were given super friendly, detailed and very fair advice! My daughter is happy with her new earring!! The next time we need it, it will be our first point of contact again!


Call +49 211 762738 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✗ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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