1/5 Red 2. 1 year ago on Google
I
left
feeling
hungry
and
ripped
off.
I'd
heard
good
things
about
this
restaurant,
both
from
friends
and
Facebook
groups,
so
I
was
looking
forward
to
trying
their
food
as
a
local.
The
'specials'
menu
looked
interesting,
and
I
ordered
the
whole
baked
monkfish
in
a
wild
garlic,
mushroom
and
chicken
butter
sauce,
served
with
hasselback
potatoes
at
£25.50.
My
friend
went
for
the
baked
whole
lemon
sole,
prawns,
samphire,
chips
and
salad
at
£23.95.
I
also
ordered
a
bottle
of
Pinot
Grigio
at
£22,
and
we
chatted
until
the
food
arrived.
When
I
saw
the
lemon
sole
arrive
I
was
impressed,
there
was
so
much!
But,
when
my
food
came
I
honestly
thought
they'd
given
me
someone
else's
starter
by
mistake.
My
friend
said
"If
I
was
served
that,
I'd
be
fuming"
so
I
called
the
manager
over.
I
said
I
was
expecting
more,
especially
as
it
was
described
as
a
"whole
baked
monkfish".
I
was
given
what
looked
like
a
quarter
of
a
fillet,
and
the
manager
instantly
apologised,
saying
it
was
his
mistake
stating
it
was
a
whole
monkfish
on
the
menu,
and
even
said
"people
would
expect
much
more
meat".
He
mentioned
it
was
described
as
"whole"
because
it
may
have
bones
in
it,
which
was
odd.
He
offered
some
salad
or
chips
which
I
declined,
to
be
honest
I'd
rather
have
the
rest
of
the
fillet,
basically
I
wanted
what
I'd
ordered.
I
was
hoping
he'd
do
something
when
the
bill
came,
but
I'll
get
to
that
later.
So,
I
finished
my
"meal"
in
around
ten
minutes,
the
hasselback
potatoes
were
very
small
and
overcooked
as
you
can
see
by
the
photo.
The
staff
walked
up
and
down,
and
could
see
I'd
finished
so
soon,
but
luckily
my
friend's
meal
was
plentiful
and
she
gave
me
two
of
her
prawns,
some
samphire,
chunks
of
the
lemon
sole
and
loads
of
chips.
We
finished
the
wine
and
I
asked
for
the
bill
which
was
promptly
brought
over.
The
manager
apologised
again,
and
I
told
him
I
was
still
hungry..
Looking
at
the
bill,
I
noticed
he'd
taken
a
paltry
50p
off
my
meal,
and
charged
me
£70
instead
of
£70.95.
So,
for
a
mistake
made
by
the
manager
(which
he
admitted),
the
figure
had
been
reduced
by
an
incredibly
insulting
£1.45.
The
manager
had
plenty
of
time
to
come
up
with
something
realistic
so
I
wouldn't
feel
so
annoyed,
but
he
didn't,
and
if
anything
made
things
worse
with
the
£1.45
discount.
If
he'd
sorted
something
out,
I
wouldn't
have
written
this
review,
or
told
all
the
customers
where
I
work
about
my
experience,
all
of
whom
were
shocked
by
what
I
was
served,
and
the
way
it
was
handled.
Before
I
posted
this
review,
I
messaged
Sea
Beats
via
Facebook
messenger
explaining
the
situation,
I
gave
it
over
two
hours
but
didn't
get
a
response.
Update:
This
review
was
originally
posted
on
28th
April,
but
wasn't
published
by
Google
publicly
due
to
photographs
of
the
bill
and
menu
which
I've
since
removed.
The
owner
has
now
decided
to
lie,
as
the
monkfish
was
not
a
normal
fillet,
and
wasn't
on
the
bone
as
you
can
clearly
see
by
the
photo.
Regarding
Facebook,
I
received
a
huge
amount
of
support
in
the
two
groups
where
it
was
posted.
Here's
some
of
the
comments:
"That
is
shocking
!!!
Certainly
looks
like
a
starter
&
not
a
main
as
advertised",
"Is
that
a
main?
Wow
thats
awful",
"Totally
agree
with
you.
Thats
shocking",
"To
be
fair
i
would
be
p...ed
too"
!!"
"That
is
poor
for
a
meal...
looks
like
a
kids
portion!",
"Will
avoid,
thank
you
for
your
feedback",
"bribing
with
refund
only
if
review
is
removed
is
very
bad
form",
"Oh
my
goodness
-
this
is
definitely
a
place
to
avoid!"
"Absolute
rip
off
that
would
be
going
straight
back
for
me
for
£25",
"I'd
of
sent
it
back
for
that
price
absolute
rip
off"
and
"seabeats
is
at
fault
not
the
customer
getting
a
p..s
poor
meal
at
that
price".
I
was
NOT
offered
a
full
refund,
that's
another
lie,
luckily
I
posted
a
screenshot
on
Facebook
saying
"Are
you
willing
to
remove
your
tripadvisor
if
you
get
£25
as
it's
on
Google
and
Facebook
which
I
think
shows
enough
people
you
were
not
happy."
-
An
incredibly
shady
way
of
doing
things.
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