2/5 Adam W. 2 years ago on Google
Party
size
of
17
Mothers
Day
Arrived
in
time
for
the
3pm
booking,
was
told
to
wait
as
the
table
was
not
ready
yet,
we
managed
to
sit
down
at
3:30pm
Food
menu
arrived,
set
menu,
no
choice
for
kids
on
menu,
We
asked
the
waiter
what
could
be
done,
and
with
a
huff
he
went
to
ask
someone
pizza
or
Spag
bol
was
an
option
but
nothing
for
a
starter
for
the
kids.
Not
even
some
garlic
bread
Only
Italian
option
on
the
main
menu
was
a
vegetarian
lasagne.
From
5
or
6
options
and
2
included
a
fish
options.
4pm
order
was
taken,
around
4:30
starters
arrived,
and
around
5:30
mains
arrived.
The
restaurant
was
very
busy
with
the
day
it
was,
the
staff
seemed
very
stressed
and
over
worked,
with
the
chef
shouting
and
swearing
in
the
kitchen,
we
sat
in
a
room
next
to
the
kitchen.
Frok
arriving
to
leaving
the
meal
took
over
3hrs
with
very
long
delays
between
courses
and
waiting
staff
who
didn't
seem
too
happy.
The
food
itself
was
lovely,
the
service
and
customer
experience
no
so
much.
I
would
imagine
on
a
normal
day
the
experience
would
be
better,
however
knowing
how
busy
you
would
be
due
to
pre
booking
and
having
a
large
table
party
of
17
there
seemed
to
be
a
under
staffing
issue.