First, never come here for ER!!!! I am a traveler from Seattle to LA during my Christmas vacation. I drunk so much energy drink and feeling hard breathing. My heart let me feel I am gonna die. But staff still let me wait and fill application. I cannot move anymore. I slowly walk to the ambulance entrance and falling down to the ground. But the staff just pick me up to the wheel chair and move me to the waiting room. That is ridiculers.

I wish I could give more stars. The nurses, doctors and SOME RTs were wonderful. They had wonderful bedside manner and treated my husband well. He was there for 3 days with a bad respiratory infection. This was his first time being hospitalized which was scary. In a situation such as his, bedside manner is incredibly important. I am saddened to say that Tony the RT there was incredibly disrespectful. He gave my husband his treatment each morning, while he was still asleep by turning on the light with no warning, being loud and had no regard for his feelings. He asked to get the treatment through the CPAP machine because he was sleeping and he stated that he could not. My husband apologized because Tony seemed to be iriated. He said I'm sorry but I haven't been getting much sleep due to my breathing. Tony snapped back with no empathy stating that it is hard to fall asleep in the hospital. After this incident, my husband told the charge nurse and others. Stated he didn't want trouble but he would just like to sleep without being woken up like that. The next day, Tony came in again and did the same thing. Flicked on the lights was loud and rushed through his treatment. There was no regard for my husband's feelings. A simple "Mr Ruiz it's time to wake up for your treatment" would have sufficed. After this, while we were waiting for my husband to be discharged he rushed in again said he needed the machines, ripped everything out and walked out, leaving the door wide open. Again, bedside manner is important. You should show empathy to your patients. They don't want to be sick in the hospital and all we are asking for is a bit more effort on your part to make them feel comfortable. Patients don't like to feel like a burden. To top it off, while this was going on, he was teaching a student. The student had more sense than Tony did. I'm not sure of the students name but please, learn from Tony's mistakes.

Came into the ER with chronic abdominal pain from a UTI. I have been taking antibiotics for 20 days and the pain hasn’t gone away, and the first doctor and nurse I talked to both took it as a joke. This was as they took my vitals. They said they will only give me a urinalysis and blood test, not even an x-ray or ultrasound. When I got called in for the blood test, their “specialist” began poking and prodding my arm before even feeling for the vein. I told him I no longer wanted the blood test and went back to the waiting room for urine results. Edit: Shaun/Shawn took my blood from the hand and did a great job, so a big thanks to him for not letting my visit be a waste!

Been here for 7ish hours for emergency services for my partner and all they've done is take her blood. Worst experience in an ER I've had and definitely will never come back. Avoid at all costs, death might be a better fate than receiving service here.

Well, I had been to different emergency rooms about four times , so far this is the best experience I ever had . It was 12:15 am, could not breath due to sinus infection caused by virus went to whittier hospital ER, it was packed , not even one seat available.. they took my information , front disk workers were super nice .. nurse was a young man who was very quick to address my concerns, talked to Dr Brittany .. she was amazing and examined me , wrote my prescription and I left the ER in less than 30 minutes .. I thought I will stay all night there. I can say that the whole staff were professional and I had a very positive experience. Thank you .

Honestly if you are looking for something to be done; average. Than this is the place; but frankly the overall experience was mediocre. If i hadn’t gotten seen at an urgent care i would have not been prepared; and even than they didn’t seem to be very informed. At one point my doctor literally said “i don’t know what’s wrong” and proceeded to keep me uninformed about certain procedures. So average service (Grade: C)

Would not recommend. Came in with infection symptoms and a cause for possible sinus infection, and Dr refused to test for blood work… first time I’ve ever been refused blood work from anyone. Definitely would not go here again, should have just went to my preferred ER at st Jude. They test you until they find out what is wrong with you. This er will refuse to even test to make sure and rule things out like you’re supposed to do. If a patient thinks and feels that something’s wrong with their body you should probably test? Especially if they are asking for it. No one knows their how their body feels better than a patient, remember. This er is what’s wrong with todays medical system. Drs just assume instead of testing. Medical negligence.

I brought my daughter here because her doctor said it will be faster to get her X-rays, it was horrible! 5 hrs just to get X-rays done! And when we got here it was just 2 people ahead of us, they will not do absolutely nothing till I got up and start complaining, ever again step into this ER

People are mostly dissatisfied with many hospital emergency rooms and this is because you don't come to the Whitter Hospital emergency room, it can be the beginning of your nightmare, you will be forgotten in the waiting room for several hours if you don't go and ask again and again. It is not an accident that this happened because their nurses were irresponsible and their managers were of low quality and had a bad attitude. As a patient in unbearable pain, he was asked to sign for discharge without even seeing the doctor. Everything I have experienced and unimaginable has happened here and I hope I will never come here again.

Great great great place to go to adult or child I always bring my child here staff is supper friendly gentle and makes my wife and child comfortable witch is my main concern thank you whittier ER staff 🙏 PS. Super fast also

Came to the ER with a swollen ankle due to falling got X-rays done waiting about 2 hours almost 3 Hours never got seen left because they kept calling everyone but my name and then asked when would I get seen and they couldn’t even give a straight answer

I was able to get mediocre medical care for a severe asthma attack, which is FAR BATTER than any of the surrounding hospitals. Unfortunately even for the emergency room you have to pay for parking…..I have high blood pressure and allot of doctors won’t give me asthma medicine because it can act like caffeine? Idk. In emergency situations, I have no choice. Anyways with my last dying breath I was able to talk sense into the doctors. They gave me a breathing treatment and I went home. I have since been using online doctors and am on long-term medication that doesn’t affect my blood pressure. It seems like the doctors could have done much more with almost no effort... disappointing but satisfactory I guess. At least they didn’t give me a Xanax prescription and kick me out, like the Huntington Beach hospital did three days before I came here. Sometimes I can’t believe some people are doctors for real. More like drug dealers if you ask me. Shame on you Huntington Beach hospital!

Came here with a family memeber and their condition was not serious and as I listened to other patients that seemed to not be so serious either.. All family memeber needed was antibiotics Dr said he would take care of that and almost an hr and half later he still didn't tell us anything... No one comes in to check on family member and the iv was empty for over 45 mins and no one came in to check... Plus all the workers were just talking and laughing.. Very unprofessional, and now I understand why this er has so many one stars and I'm proud to add to the one stars.... I guess the cheaper the insurance u have the longer they keep u so they get paid.... No reason why we had to stay over two hours especially when we were maybe 1of 5 patients here early in the morning.... I think it's pathetic that no one comes in to check all was asked is if family member needs anything and there is something that was said they would being them and that was at 1130 and still no one has come in yet at 12 this is a ridiculous ER.. What's the point in coming to ER when they pay attention to u right when u get here then forget about u for over 2 hrs might as well wait and make appt to see ur primary... I'm sure it's faster then ER and urgent care

I took my boyfriend to the emergency due to a sever static pain attack and bulging lumbar. We got checked in and was called in as we are filling out his paper work etc… We didn’t even have to 30 minutes! They took care of him provided instant relief for pain, and enough prescriptions too! The nurse who took his blood was amazing and made him comfortable, he’s Terrified of needles! Staff was very friendly and attentive to all patients! We had a great experience!

I came in a week ago. It was a Sunday at 3am. Not sure if my review had anything to do with the day and time, but I loved my experience. Although I was in so much pain (sprained, swollen ankle) the front desk was so helpful and concerned. The triage personnel was excellent, brought me in fairly quickly and right away started treating me. Gave me Tylenol and took my vitals, X-rays, 2 vaccines for pain, blood work, a walking boot. All within 3 hours. I was done and literally walking out (came in on a wheel chair). I saw the doctor as well (twice) but my credit is given more towards the nurses, triage and front desk. Since I didn’t go un-noticed by them. Thank you! 🙏🏼

Please don't come here, worst experience for an emergency room. Night staff doesn't care about your well being nor comfort.

I’ve been here for 3 hours they just did a swab on my kid and no results yet I asked if I could get results over the phone they said we don’t follow up with you .the Covid swab literally takes 20 minutes,very slow and rude staff this is ridiculous Never coming back ever again I wish there was 0 stars to give

Worst experience ever! Went in for severe abdominal pain and because I said I didn't want a CT scan until my pain went away, I got yelled at and disrespected by Dr. Kevin Zeng! He refused to help me and told me to leave the hospital AMA!! He treated me so bad that my husband stood from his chair and told him "don't talk to my wife that way, can't you see that she is in a lot of pain" The doctor completely ignored my husband, turned around and left without saying a word. The nurses that witness this, stood there and didnt even try to help, they unhooked my IV and let me walk out! I've heard numerous complaints about this doctor since this happened to me and personally, he shouldn't be allowed to Practice!!!

wish i could give 0 start. worst emergency room ever. & I though PIH was bad. terrible service. terrible staff. 0/10

Really negative experience with a Respiratory therapist named Chris Colbert, rude and pushy. Frequently chuckling about one of his quips, really glad I won't have any more contact.

I'm not going to rate it low for "slow service" since I expect there to be some form of waiting. There are processes that the personnel need to go through and that is OKAY. For treatment, straightforward. Run the standard diagnostics: blood work, urine, CT scan, etc when necessary. More waiting (for the results to post and be analyzed). Obviously, this process will vary based on what your symptoms are. After all the tests are done, the healthcare professional will talk to you about the results and what they think is the best course of action. They may prescribe medication, admit you, etc. I thought the process was fairly smooth and everyone was thoughtful. I would come here again. Bring a book, earbuds, to pass the time.

This ER whittier hospital is a worse we took so long here they will admitting my wife and we are waiting for 6 hours still waiting to transfer her to the room.

Very friendly and they help you with everything you need, they speak Spanish and English!!!