1/5 R S. 1 year ago on Google
First
I
wasn't
happy
I
had
to
return
and
repurchase
items
when
you
lower
the
price
on
day
15
when
you
have
a
14
day
price
protection
unlike
other
retailers
who
have
30
days.
Then
I
find
out
I
have
to
pay
for
the
return,
again
unlike
other
retailers.
The
final
straw
was
when
you
advertise
free
shipping
only
to
sneak
in
a
$1.99
fuel
surcharge,
last
I
checked
fuel
was
part
of
shipping
so
you
don't
really
have
free
shipping.
VERY
DECEPTIVE
business
practice.
Only
after
I
tell
you
I
will
return
the
item
do
you
offer
a
ONE
time
price
protection
option
and
the
agent
on
chat
promptly
tells
me
I
could
have
read
about
this
on
their
website.
I
don't
know
about
others
but
I
do
not
need
a
customer
service
person
basically
acting
like
I
was
stupid
for
not
knowing
or
reading
everything
on
their
website.
I
will
no
longer
shop
at
TGW,
they
cheated
me
on
this
fuel
surcharge
so
I
will
offer
them
a
ONE
time
exception
and
not
cancel
my
order.
Now
they
can
read
about
it
on
this
website
:)
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