It was early in the morning (the sun wasn't up yet) when I was admitted and the halls were very dark and the air smelled stale. Soon I was greeted by a nurse and they asked me various questions about my hobbies, daily routine, habits and health related questions. They were nice however when they found out I was admitted involuntarily, their tone of voice changed to a somber attitude. I was given a brief tour of the facility and they took my cellphone, purse, shoes and clothes, giving me the only option of wearing their hospital gown. They showed me my room and it was very cold to stand in. There were two beds and for the moment, I was rooming alone. Beds were hard for me and the blanket was loosely made. I was able to breathe under the blanket and still feel the chilling air the AC unit was producing. I laid there with discomfort and anxiety, I wasn't able to sleep. It didn't help much that someone peeked in every thirty minutes to see if I was sleeping. I refused any medication because I honestly don't want anything foreign to me, going in my body. I watched the room grow in light as the sun came up. A nurse notified me that breakfast will be starting soon and I should join the others to go downstairs. I didn't have anything else to do so I went outside my room and saw other people, mostly young and a few were older. We weren't able to leave on our own to the cafeteria, a nurse had to escort us down and back up. It was recommended to join seminars and talk as a group with someone evaluating our participation. The more you go, the faster it is to leave. Group chats did not really do anything for me even though I actively spoke. The only thing that made my mood lighter was seeing other people going through depression as well. I didn't feel as alone. When the group sessions end, you were given time to do your own things (with limits). Phones had to be asked for if you wanted to use it, you had to plug it into the wall where it was available. There was a TV room with books and puzzles. You could also just lay there in your room until lunch or another seminar comes around. But like I said before, being active is better for you and them. Occasionally you get pulled aside to be evaluated by interns/students/nurses and eventually the psychiatric doctor. The doctor had a stern face, blank expression and had nice clothes ($$$). They were objective when it came to questions and responding to my answers. It's their job to study me but it would've been nicer if they faked a smile. I got a little sad when they had to step out the room to answer a phone call while I was speaking. Soon after, a counselor speaks to me about what I will do after I leave. They said the doctor recommended day hospitalization (8 hours a day, for 4 days a week). That recommendation made me tear up and ask if that was a request or command. The counselor was probably the nicest employee I met there. As they saw how much stress I was showing and understood that I didn't have money for that. They spoke to the doctor, and two therapy sessions was approved instead of being in a hospital for 32+ hours. I was so relieved to hear that and it was the most good news I've heard since I was admitted. Soon I got out and I certainly felt more appreciative of my life (being out of there). Although this happened last year, I still get haunted by this memory. I was depressed then, and I'm still depressed now. The way things were handled, could be much better if the people and the system cared. I don't feel like they did anything but give me a bill for sleeping on their bed and eating their food. There are some things you cannot fix with medication and recommended (forced) interaction. Depression is different for everyone and it's not simply black and white. There is gray and all the shades in between. I hope someday there are better methods of healing than what I experienced. I just really wanted to let someone know of what it's like in there and if you need help, please please please try to speak to your loved ones.Take your time to get better, it's only your life after all.

ZERO stars. The staff here is negligent and authoritarian at best. We have private insurance and had to pay obscene amounts of money for further trauma. The only small benefit my child had from here was to meet a few friends of whom she was DENIED to befriend by staff. The only adult to help her was an intern, and that was the only staff member who was honest and open to her. The children who left here that she tried to maintain contact with are all still in suffering abusive situations and are still unstable. Finding help in Wichita is like finding gold, so good luck. Do not waste your time here unless you are just looking for to make the situation worse.

I was a patient there after a suicide attempt. The two or three nurses I had while I was there were PHENOMENAL. But unfortunately every doctor but my main doctor were so stuck up and so rude that I felt like I was being ignored. That place made me go insane because they wouldn’t listen nor did they care. All they do is drug you up and sit you in the same room with the possibility of MAYBE 30 mins of tv time. I had a problem with my medicine and called up there asking for advice and was literally told “once you check out, you’re no longer our responsibility.” And they wonder why people return so often or even worse actually commit suicide. There isn’t one licensed therapist in the whole place that actually has the time to speak to patients and you’re lucky if you see your doctor for more than 5 minutes a day. This place needs serious help. More so than the patients.

This place is about ready to get a lawsuit. My only child suffers from psychotic episodes. I try speaking with the staff but they don't listen. He was given an antidepressant and out the door. I had to bring him back to the hospital because he threatened to kill me. What's wrong with those people!!! A lot of the staff are just rude or just ignore what's going on around them. Are there any "professionals" there that actually care?

Friends, I hope that you or your family are never in the position to ever need any services from Good Shepherd. A family member was treated there recently and effectively thrown on the street with no way to take care of himself. He was placed in a cab to return home with no concern of his well being in the future. They lost his cell phone and his shoes, so he was returned home with no way to call anyone for help and walked out to his cab shoeless. He was put on medications, then given no way to pick up or pay for his prescriptions. He was promised that Good Shepherd would turn in his FMLA paperwork to his employer so that he wouldn’t lose his job in an extended absence, but they neglected to even do that. And when we attempt to contact his social worker, we can never get a hold of her. He had no car or means of transportation available upon release to allow him to even go grocery shopping. I would be surprised if Good Shepherd’s standard of care wasn’t criminal and my wife and I plan on following up with a complaint to whomever will hear

I've been here a few times. Nurses will mock you if you aren't religious, and I was routinely told I would be going to hell for rejecting the lord. They will try to humiliate patients who are there for help, and often people leave worse off than they came in. Stay far away

Went in to get mental health help with my depression and copping with life events happening. all they were doing is feeding me and making me go to sleep, then waking me up to ask how I was feeling. In my opinion that is not how you help someone with depression. when I wanted to leave all I had to do is say I feel better when I didn't and they let me go just like that. Besides not getting the actual help I needed it is clean and they treat everyone quite nice.

Some staff you can just tell did not want to be there and the wait time and lack of rooms is a big down fall. But over all the service is decently good and they saved my life after an overdose.

I had a great time and I still need help with my living arrangements.

i was in observational out patient for a couple of days. they helped me when i was in a crisis. they got me started on mild depression and anxiety medication. they also helped me find resources to maintain my prescription and mental health services. the staff was fantastic and the other patients were kind. the room wasn’t ideal but everything else was great.

What a joke! Take a vacation by yourself, look deep into your life and get out and see the sites! Same price! This is a far cry from "THE GOOD SHEOPPARD"!!! They had classes all day instead of just "group" If you are in Wichita, find another source! There are better places! Google it! The nurses hands are tied behind their back, not their fault! The nurses must have a Dr. Order to do anything. They do not allow the nurses listening to the patient and do their jobs sccordingly!