Sparkle Jewelry image

Sparkle Jewelry

Jewelry store Jeweler Jewelry designer Jewelry repair service Goldsmith Diamond dealer Jewelry engraver Watch repair service Jewelry appraiser Battery store

One of the Most Reviewed Jewelers in Wichita


Address

540 S Rock Rd, Wichita, KS 67207, United States

Website

sparklewichita.com

Contact

+1 316-305-2233

Rating on Google Maps

4.80 (472 reviews)

Open on Google Maps

Working Hours

  • Monday: Closed
  • Tuesday: 10 am to 5:30 pm
  • Wednesday: 10 am to 5:30 pm
  • Thursday: 10 am to 5:30 pm
  • Friday: 10 am to 5:30 pm
  • Saturday: 10 am to 4 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: watch (21) service (19) jewelry (17) repair (13) Sparkle (11) watches (11) ring (10) time (9) business (9) Jewelry (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 vince o. 1 year ago on Google • 76 reviews
    I had them size a ring, did an amazing job. While I was there decided to pick up a new chain for the wife.. great prices, great people. We definitely use them for my jewelry needs. He even told me he could work on my watch.
    1 person found this review helpful 👍

  • 5/5 Karen M. 1 year ago on Google
    Outstanding service and top quality repair. A diamond fell out of my 20 year old wedding set. I actually found the diamond and went in to Sparkle Jewelry & Watch Repair the following Saturday. The jewler was downtown at the Antique Road Show doing appraisals, so his wife asked me to come back after hours since I needed my soldered rings cut off after so long. I came back and Tim was waiting for me. He cut off the rings, measured for resizing and had me on my way. My wedding set was ready the following Saturday and the rings look like they did 20 years ago, and fits better with better prongs. I am extremely pleased with my experience. Hubby and I plan to go back in 5 years to get enhancer bands, for the 25th Wedding Anniversary.
    2 people found this review helpful 👍

  • 5/5 Jim G. 1 year ago on Google
    I highly recommend the services rendered at Sparkle Jewelry! Friendly Professional Customer First minded owner. Everything fixed correctly first time as Customer ordered! Great Rolex watch servicing as well. Jim G.
    2 people found this review helpful 👍

  • 5/5 Jessica M. 9 months ago on Google
    AMAZING SERVICE! I was able to book a same day appointment and used the express service to have my 2 ring wedding set resized same day! My ring was sized perfectly and given back to me in better condition than I could ever imagine possible! It looks so good and I am so so happy I found this place! There were no pushy sales and I am just so impressed with how great the entire experience was. 10/10 RECOMMEND!
    2 people found this review helpful 👍

  • 5/5 Tara B. 9 months ago on Google • 10 reviews
    L💜ve my new bracelets!!! This place is amazing and I was able to use my own charms as well as the charms available in the store. So very pleased!!!!
    1 person found this review helpful 👍

  • 5/5 Lisa T. 3 months ago on Google • 3 reviews New
    Such kindness and hospitality. I thought I needed a battery for my sons new watch- my “go to” location stopped helping With batteries. Called SPARKLES! This is my NEW GO TO location! Thank you!!!
    1 person found this review helpful 👍

  • 5/5 Kelsi S. 8 months ago on Google
    I went to Sparkle Jewelry to have my ring sized. It was an excellent experience. Tim was very knowledgeable and helpful. I came in last minute and he was able to accommodate me. My ring is absolutely beautiful and fits perfectly. Thank you Tim.
    1 person found this review helpful 👍

  • 5/5 David S. 1 year ago on Google
    I trust the shop and their staff and really appreciate having them around for repairs. First started using them for minor repairs years before getting into high end watches and they have always been honest, helpful, and happy to have my business regardless if the watch was worth $50 or $5000. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Fern M. 11 months ago on Google
    The owners are honest, personable and knowledgeable! Great prices and high quality work! Will always use them for my jewelry needs. If there was a higher rating than a five, I’d have given it to them.
    1 person found this review helpful 👍

  • 5/5 J E. 11 months ago on Google
    I have frequented Sparkle Jewelry, multiple times for a variety of needs, including watch repair, ring cleaning, realign charms on a bracelet & most recently for advice and ultimately selling a diamond ring. The owner is kind, compassionate, and very knowledgeable. I appreciate the way he does business and how I am treated individually.
    1 person found this review helpful 👍

  • 5/5 Stacy D. 6 years ago on Google
    TRUSTWORTHY - this to me is critical. I have and will continue to trust Tim. Tim lets me know when my jewelry needs repaired. He also will let you know if you are only needing to clean your jewelry. Please do not laugh..he will let you know how to care for your precious pieces. I've never had someone take the time to explain to me about how to actually care for my pieces. Yes, there is a do and don'ts on jewelry. He will advise you on how to store your jewelry when not wearing. He had to replaced stones and repair prongs on my rings due to damage. Replaced clasps on my necklaces. If you decide that you want another type of clasp on a necklace just let Tim know. He will go over all the different types and help you determine what will work for you.....Tim does it all....Repair, Replace, Shine, Clean, Appraise, Advise and most importantly TRUSTWORTHY
    1 person found this review helpful 👍

  • 5/5 Alaina G. 5 years ago on Google
    Great customer service! Quickly changed my band and battery on my watch, along with a clean up!
    1 person found this review helpful 👍

  • 5/5 Orahn T. 3 years ago on Google
    I called and asked about adjusting a watch I had gotten online and was told I could walk in and get taken care of. The store was very nice and had a homely atmosphere. Tim was able to promptly adjust my watch multiple times until I made up my mind. Great experience! They also had very nice jewelry for sale and custom options.
    1 person found this review helpful 👍

  • 5/5 Emily F. 5 months ago on Google
    I took my ring in to get soldered together. They did the best job! They were fast and super friendly! They have beautiful jewelry there. Definitely will be going back!
    1 person found this review helpful 👍

  • 1/5 glenda m. 1 year ago on Google
    I wish I would had a great experience as everyone's reviews...but I am still shocked about how I was treated by the male "owner" (I asked him if he was because I couldn't believe what came out of his mouth). I went there to get an estimate of how much it would be to repair my mother's watch (its glass is broken and needs to be replaced). He flat out told me that "he was helping me out by refusing to repair the broken glass on my mom's watch because the cost of the repair was more than the watch itself." I was at a loss of words as I didn't expect that response. I think he thought that I wouldn't be able to afford the repair and passed judgment on me. I have never experienced anything like this before. He added that he only repairs quality watches. Her watch is a Bulova watch and has sentimental value for her. He responded that he didn't fix sentimental things, only things of value...WOW! If I could give him negative stars for customer service and attitude I would.
    1 person found this review helpful 👍

  • 5/5 Michael R. 1 year ago on Google
    Best service I've ever had from a jeweler! So professional, was not looking forward to being without my watch for a few months but so happy with how it works. They took great care of me, with the parts replacement, service, and new band! Thanks for getting my omega looking and working slick again. Can't wait to come back to yall for future business!
    1 person found this review helpful 👍

  • 1/5 Cara W. 2 months ago on Google • 39 reviews New
    We moved here to Wichita in July. Since moving here it had come time to find a place to take my husbands many watches to get batteries put in. We had always gone to a jeweler but when looking here my husband decided to go here because they had good reviews. I didn’t like the guy feeling I had when we walked up. The lady stared at us through the window like we were trash until we were finally buzzed in and then when we walked in she still was anything but friendly. She took my husbands watchs and went to work on them. There was a man in there (I assume the owner or manager) and I was trying to ask him about some permanent jewelry as I saw they did that on their website. I was wanting to get another bracelet. He was very short with me and acted like he had no time to talk to me. I felt like they truly thought we had no money to spend when in fact we were there to spend money. But since we were treated like we were less than dirt we will not be taking business back there. Maybe the employees should realize that some costumers actually have money to spend and want to spend money, despite what they look like and actually should give them the time of day instead of running around worrying about bragging your in a local magazine. Very poor customer service and very low selection. Good thing my husband only took 2 out of his many time prices to this dive of a place.

  • 1/5 Eduardo S. 4 months ago on Google • 33 reviews
    Vibe was off. I asked if they had any product at a price point and the guy seemed almost personally insulted. Probably won't come back here ever even if I was looking for any typically high value items. How unfortunate. Oddly enough, I've read through some of these reviews and this doesn't seem to be the first experience with the staff member in question. I'm sure they're working very hard to address the issues like they claim they are. 🙄

  • 5/5 Matty B. 4 months ago on Google • 9 reviews
    I'm somewhat new to town and have had more than my share of interactions with business and contractors that left me saying that I will never go back or use their services again in a short period of time. Having visited the store a few times, I can say the owner is truely a nice and pleasant person to do business with and considering jewelry has a lot of worth, it's nice to know that you're dealing with an owner and employee that are genuine and not just trying to push you into a sale and then out the door. Busy shop but they certainly make time to help you through things.

  • 5/5 Blane B. 1 year ago on Google
    Not All Customer Service Is Created Equal. Sparkle Jewelry & Watch Repair is a locally owned & operated business that provides excellent, professional, friendly service at affordable prices. I took a watch in for a minor repair & battery replacement...left about 15 minutes later as an extremely happy customer! Thank you very much!

  • 5/5 Vasanth K. 1 year ago on Google
    Very professional and extremely courteous. Repaired all te watches I had. Will always go to Sparkle Jewelry & Watch Repair shop. Many thanks for making my watches work.

  • 5/5 Mel M. 1 year ago on Google
    The owner went to great lengths to provide the best service possible when resizing my wedding ring. I don't purchase jewelry often, but when/if I do, I plan on making this my first (and hopefully last) stop.

  • 5/5 Wade K. 1 year ago on Google
    New to Wichita and found this place for jewelry repair and nice merchandise too. Replaced a lost diamond in my mother in law’s ring that matched perfectly and service was quick. Definitely will use this business again.

  • 5/5 Paul S. 1 year ago on Google
    Fast, friendly service! Tim has serviced several of my watches with great results. On one that was beyond repair, he was very upfront and honest about it and explained the issues without charge. They have earned my repeat business.

  • 5/5 Courtney F. 1 year ago on Google
    I have been helped there several times and each time, there’s incredible service, happiness, helpfulness, and care. The staff was very patient with me while I was in a tough spot financially. They made it easy for me.

  • 5/5 Julie M. 1 year ago on Google
    They quickly fixed my son’s watch. We were very pleased with the whole experience.

  • 5/5 Scot B. 1 year ago on Google
    Amazing service took less than 10 minutes to fix my watch... Friendly service and reasonable prices. Only place that I will take my watches a and jewelry.

  • 5/5 Day R. 1 year ago on Google
    First class service! Adjusted the length of a Speidel watch band. In and out in 5 mins at extremely reasonable cost. This place is on my list for jewelry repair. Exceptionally pleased. 👍

  • 5/5 Gorber F. 1 year ago on Google
    I personally have never been, but my mom has had both my dad's and my watches serviced here. I recently reached out to Sparkle for some input on a watch, and they responded in a few minutes. This is my go-to watch repair place.

  • 5/5 Henry B. 1 year ago on Google
    Did an amazing and efficient job fixing my watch! Also upgraded my watchband to something more stylish.

  • 5/5 Stefanie R. 1 year ago on Google
    Best jeweler in Wichita! Excellent service and superior quality. I am beyond pleased with the earrings I got at Sparkle Jewelry! Top Notch All Around! One of Wichita's hidden gems. If you are in the market for jewelry or need a repair go to Sparkle!

  • 5/5 Tiffany C. 9 months ago on Google • 1 review
    Tim and all of his team members saved my wedding day!! They are so caring to their customers needs and exerted over and beyond the level of customer service I've received at any store in decades!!!!! When my husband and I have our big ceremony we will be shopping with them for ALL our future jewlery needs big or small, I know I can count on Sparkle Jewlery to handle them all. Thank you again guys!! ❤️ Mr. & Mrs. Denton
    1 person found this review helpful 👍

  • 5/5 willey o. 5 months ago on Google • 1 review
    We drove 3 hours specially to Sparkle Jewelry to work on several of our watches. We did not have an appointment but received the royal treatment and all our watches were taken care of. Will definitely be back for any further watch needs. Worth the three hour drive.
    1 person found this review helpful 👍

  • 5/5 Kyle B. 5 months ago on Google • 2 reviews
    "Exceptional service and exquisite jewels! This store is a gem itself. The staff's attention to detail and commitment to customer satisfaction made my shopping experience truly unforgettable. From the moment I walked in, I felt like a valued customer. The selection is stunning, the atmosphere is inviting, and the expertise of the staff is unparalleled. If you're seeking top-notch service and beautiful jewelry, look no further – this store deserves every star!"
    1 person found this review helpful 👍

  • 5/5 Eileen S. 4 months ago on Google • 2 reviews
    When you walk into the store you will be greeted with a smile ! ! Very knowledgeable people their to answer all your questions and fix stuff !! I've taken several watches to them and had batteries replaced as well as having some links removed. Also some jewelry repaired.
    1 person found this review helpful 👍


Call +1 316-305-2233 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Small business

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