My grandmother was in this place for approximately 40 days. Quite possibly the worse 40 days that she has endured since her childhood during the Great Depression. Among a laundry list of other things, 1. they stood by negligently and allowed her to fill up with some 50 pounds of fluid as a result of her congestive heart failure. 2. Rather than manage her situation, their response was to put her on 4 liters of oxygen in order to breathe through it 3. They handled her so roughly with their hands that she had bruises all over her legs 4. When we asked to test her for her reoccurring UTI in order to treat it, they flat out refused 5. When we tried to get her out and to the hospital to save her, they said the hospital probably wouldn’t take her because she was dying. Once in the hospital, she quickly reduced the 50 pounds of fluid, which eventually got her off of the oxygen, and we have successfully relocated her to a much better facility where her health has thoroughly stabilized. Personally I hate to give any business a negative review, but I just can’t imagine someone else’s grandmother going through a situation such as this. (I have pictures supporting all of this, but I am not going to post them for the sake of privacy)

I don’t have very good things to say about LakePoint. My mom was there for about 20 days or so. During her stay, she wasn’t taken care of the way they said that she would be. When she needed help and pressed the button for the nurse, nobody would show up. She had to go to the bathroom by herself, which was difficult because she had a broken foot/ankle. They would forget to give her nighttime medications. There was one lady, Olga, who took care of her and she deserves to be recognized for her good service. There was maybe 1 or 2 nurses that really cared about their job. There was one nurse that was extremely rude to her patients, unfortunately I don’t know her name. My mom wouldn’t eat much because the food was always served cold, even had hair in it sometimes. She was never informed on when she would get a shower so I would go in and wash her hair every other day, and help clean her up. Overall I was not pleased with her stay at LakePoint and I would not recommend it to anyone.

Update called the number OH WHAT A SURPRISE NO ANSWER!!!. Also reviews are still being deleted. A couple of friends and I have gathered evidence of abuse and neglect here. However whenever we post our findings the review is either deleted or not visible. Please be aware that this place is no place for even the worst of people to be held. I have seen The only response we ever get with complaints is to call the main number and ask for Alejandro, who by the way I'm sure is locked in a basement being tortured along with the patients , seeing as he is never there and never returns calls.

I came to visit my aunt and no one was around to let us in at all. All the people who were supposed to be watching residents and available to help with check in were completely gone. I can't imagine they care for their residents well when they don't even bother to be around. I walked around for 10 mins before finding someone who could help. Definitely avoid this place.

Terrible place. It smells like urine, they have bed bugs, and their nurses/med aides do not know much about the residents or where things are in the building. I do NOT recommend this place!

I moved from Kansas City 5 years ago to work at LakePoint Wichita. I was surprised to find that several staff members had been employed by LakePoint for over 20 years. One woman had even been with the company for almost 40 years. She still works here. I am proud to say that I am one of the employees who has no intention of looking for another job any time soon. I have seen some employees that have come and gone. Of that group, many have returned. I wake up every morning and go to work at a place I think of as home. I visit with many who have become my extended family and I feel proud that I can contribute to a team that truly cares about the people we serve.

My wife is in here currently. Basically she is enjoying her stay. Food is good though they don't seem to understand gluten free diet. Also, visitation is limited to Monday thru Friday, 9-5 only. Nothing on weekend's Makes it impossible for working people to visit theirselves or or loveday at ones .

Lakepoint is a good facility with very friendly staff. Every time I am there, I am greeted with friendly smiles. It is always clean and smells great for a nursing home. They have treated my mother with patience and respect through her healing process. They appear to have adequate staff and typically answer call lights in a reasonable amount of time. The nurses are genuine and do not rush their cares.

My Grandmother has lived at Lake Point for more than a year. She is very happy, enjoys the crafts and entertainment, and on good day, she even enjoys the food. She has made friends and enjoys the staff. The staff is kind to her and help her when she requires it and even when she doesn't. Not everyday is perfect, and as family member I am involved. Elderly care is difficult, I feel this staff does a nice job. Thank you Paulette, Vicky, Christian, Bonita, Gwen to name a few of you, and there are more of you. Please keep up the good fight.

My mom lived there for 4 years we went through a few management changes and i can truly say the management is great now and the staff is also wonderful on the assisted living side. Food was good .the place is clean and they have the biggest rooms in 10 hall side. And a spa