1/5 Cheryl Z. 9 months ago on Google
No
Good
for
group
bookings.
Table
was
short
a
seat,
and
not
all
seats
given
were
in
usable
positions.
Waitress
taking
orders
was
rude,
meals
took
a
long
time
to
come
out
(approx
1.5hours
for
a
kids
meal,
most
meals
at
least
an
hour,
quite
a
few
longer,
1
hour
45
for
other
meals).
Waitress
came
to
table
around
an
hour
and
a
half
after
the
last
order
to
see
what
we
were
still
waiting
on
-
which
was
7
meals
(booking
was
28
people,
increased
from
25
when
booked
a
couple
weeks
prior,
was
stated
booking
may
vary
by
a
few
but
would
be
confirmed
24hrs
before).
2
of
our
group
asked
if
their
meals
would
be
much
longer
after
1.5hours,
if
so
they
wanted
a
refund.
Waitress
gave
them
refund
and
then
told
them
to
leave
as
they
were
rude.
The
only
rude
one
was
the
Waitress
(daughter
of
owner
maybe?)
Other
young
Waitress
(possibly
named
Ebony?
was
lovely,
worked
hard
and
was
polite).
Food
-
some
meals
were
lovely,
Guinness
pie
was
watery
and
little
flavour,
mash
was
dry.
Traditional
Parma
was
hard.
Fish
and
chips
was
half
the
size
of
the
2
I
saw
going
to
the
table
beside
us,
and
chips
were
soggy.
Definitely
not
worth
the
substantial
price
tag.
When
booking
was
originally
made,
we
were
told
that
there
was
one
other
group
booked
in
for
6.30,
could
we
come
at
6
so
they
could
get
our
meals
out
early.
Once
the
2
people
were
told
to
leave,
staff
told
me
that
the
other
group
had
priority,
they
had
booked
first.
If
at
any
stage
we
had
been
told
the
venue
wouldn't
be
able
to
cope
with
our
booking,
we
would
have
gone
elsewhere
and
asked
about
rebooking
at
a
date
that
would
be
better
for
them,
at
no
stage
were
we
told
there
could
be
an
issue.
For
improvement,
-maybe
try
taking
names
for
orders
in
a
group
so
they
can
keep
track
of
what
has
gone
out
for
whom,
and
send
out
all
orders
off
a
docket
together.
-Send
out
kids
orders
early
(or
at
least
give
that
option,
hangry
kids
make
a
night
harder
than
it
needs
to
be)
-
make
sure
staff
are
personality
suited
to
their
roles.
If
they
are
stressed,
and
don't
know
how
to
cope
with
that,
they
are
more
likely
to
be
rude,
and
take
offence
to
regular
questions.
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