Dunkin' image

Dunkin'

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Meal takeaway Bakery Donut shop Bagel shop

Long-running chain serving signature breakfast items & a variety of coffee drinks. People often mention time,


Address

8424 Willow Springs Rd, Willow Springs, IL 60480, United States

Website

locations.dunkindonuts.com

Contact

+1 773-326-9288

Price rating

$ $$$

Rating on Google Maps

4.00 (240 reviews)

Open on Google Maps

Working Hours

  • Thursday: 4 am to 7 pm
  • Friday: 4 am to 7 pm
  • Saturday: 4 am to 7 pm
  • Sunday: 5 am to 7 pm
  • Monday: 4 am to 7 pm
  • Tuesday: 4 am to 7 pm
  • Wednesday: 4 am to 7 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 keresa K. 2 years ago on Google • 54 reviews
    So the dunkin is in speedway which gives you access to a washroom 😊 Nevertheless, there were two workers at dunkin who actually didn't make one worker. Meaning, there were two persons working at a one person speed. Moreover, the level of customer service is low and the wait time for the meal is extensive. Additionally, you can't see how they make the food and all the guy did was exchange dialoque with his colleague using profanity over the meal.
    1 person found this review helpful 👍

  • 2/5 Lawanda P. 3 years ago on Google • 31 reviews
    Every time I come here they are very friendly but slow as a snail..then you are asked to pull around to the front to wait for something so simple as wake up wraps..then they bring out your food which looks and tastes old & hard..what a waste of time.. How hard is it to throw flour shells and premade eggs & meat into a microwave..then they burn the cheese..Really!! They need to do better especially with the money you pay for this mess, such disappointment..
    1 person found this review helpful 👍

  • 2/5 Matthew H. 11 months ago on Google • 1041 reviews
    My last sausage, egg, and cheese croissant at another DD was great. This one here, not so much. It was super dry and the cheese was almost cold. It was hard to finish.

  • 4/5 Adam S. 9 months ago on Google • 244 reviews
    The donuts were fresh , the coffee was hot and fresh. The Smiles were Cute, Too.😉👍😘

  • 1/5 Sasha 2 months ago on Google • 46 reviews New
    The food we ordered was not even close to what we expected. The avocado toast was the worst we ever had.Service was terrible, too. After we ordered, we waited for 15-20 minutes,and nobody even tried to let us know that the food was ready, btw I asked them multiple times,and we were still waiting on our breakfast. By the time we saw our bag with food left on the side,everything was alredy cold.This place should hire people to care,not kids. Disappointed!!!

  • 1/5 A.M. H. 5 years ago on Google • 24 reviews
    It's a hit or miss. You're most likely to get an "OK" food on a Monday morning, just after the delivery. I do not recommend purchasing food in the afternoons, especially, not on the weekends. Great morning manager; not the best customer service when she's not on-site.

  • 2/5 Barbara N. 9 months ago on Google • 21 reviews
    The donuts were so hard to eat. But coffee was great

  • 5/5 Tom A. 10 months ago on Google
    The team in this particular location is good unlike lots of other location.

  • 2/5 Saint G. 8 months ago on Google • 1 review
    They need to fix the fly issue. They have a swarm of Flys all over the donuts and probably the food as well. A couple of fly traps would work wonders to keep them in check

  • 1/5 Ernie V. 2 years ago on Google • 2 reviews
    Used to be good, but now cant get an order correct. Every time we order something is missing or we have completely different items. Ask for decaf get normal coffee, ask for a bagel get a croissant. Tried to charge me $70 for a $30 order the other day.

  • 1/5 Norberto 7 months ago on Google • 2 reviews
    For those folks placing online orders and picking up the drive thru just be aware that your donuts and possibly the bread have been visited by a dozen flies I’d walk out low standard how this employee can sell something that themselves won’t eat because the donuts are constantly attack by flies and is not the first time I see this to the employees you need to improve low standards bring risk behaviors which your customers are paying for wages. Don’t go drive thru go inside and see this yourself.


Call +1 773-326-9288 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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