1/5 R B. 1 year ago on Google
Very
disappointed
in
the
service.
I
called
in
to
order
a
large
party
salad,
was
transferred
to
the
cater
team.
Placed
order
at
1:30,
I
was
told
it
would
be
ready
by
2:30.
I
advised
I’d
be
closer
to
3,
she
offered
to
have
t
ready
later
and
I
declined
and
asked
to
keep
it
for
2:30
in
case
I
could
get
there
earlier.
She
advised
no
problem.
I
showed
up
at
3:20…they
couldn’t
find
my
order.
Though
I
watched
them
talking
amongst
themselves
and
said
they’d
go
to
the
salad
department,
not
once
did
they
give
me
an
update.
At
this
point
there’s
10
more
people
in
the
line,
all
who
ordered
ahead
of
time,
it
was
more
than
10
minutes
before
one
of
the
staff
assisted
or
talked
to
any
of
us.
Finally
another
patron
just
yelled
asking
about
his
order
and
they
handed
it
to
him
right
away.
I
then
asked
about
mine,
and
again
they
talked
amongst
themselves
about
where
my
SALAD
(that’s
it)
and
bread
were,
but
never
gave
me
a
update.
At
4pm
I
was
finally
handed
my
salad…
I
called
to
talk
to
a
manager
about
the
experience,
I
was
transferred
many
times
to
a
phone
that
rang
for
more
than
5
minutes
and
then
the
line
was
picked
up
and
then
we
was
hung
up
on.
I
called
back
and
the
gentlemen
said
I
can
transfer
you
to
a
manager
and
I
said
no,
no,
please
put
me
down
and
and
get
the
manager
I
don’t
want
to
be
transferred
again…I
was
transferred.
After
another
minute
and
a
half
of
ringing
another
gentlemen
picked
up,
I
asked
if
he
was
a
manager
and
he
said
no
I’ll
transfer
you
and
before
I
could
say
anything
I’m
ringing
again,
but
this
time
only
3.5
minutes
of
ringing
before
I
was
AGAIN
picked
up
and
then
hung
up
on
again.
I’ve
never
ever
left
a
bad
review,
and
I’m
always
understanding
when
it’s
busy,
but
their
process,
or
lack
there
of,
is
awful
and
I
think
they
need
to
know
they
need
to
improve
not
only
their
training
on
how
to
work
in
a
fast
paced
environment,
but
also
communication
with
their
customers
and
listen.
I
wont
bother
going
to
this
location
again.
Disappointed
and
frustrated
to
say
the
least
and
now
late
for
the
party
I
am
bringing
the
salad
to..
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