Mason Place Fireplace & BBQ Centre image

Mason Place Fireplace & BBQ Centre

Fireplace store Chimney sweep

👍👍 My wife and I had the hardest time finding a company that was reliable to install a wood stove for us, in the Barrie area. We tried 3 or 4 different people who all told us multiple times they'd come out to quote and never followed through on their word. Due to this reoccurring problem with unreliabl... People often mention Mason, professional, service,


Address

25987 Woodbine Ave, Keswick, ON L4P 3E9, Canada

Website

masonplace.com

Contact

+1 800-263-3234

Rating on Google Maps

4.40 (77 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: 9 am to 5 pm
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: Mason (11) professional (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Chris A. 2 years ago on Google
    My wife and I had the hardest time finding a company that was reliable to install a wood stove for us, in the Barrie area. We tried 3 or 4 different people who all told us multiple times they'd come out to quote and never followed through on their word. Due to this reoccurring problem with unreliable people, we reached out to Mason Place and they were more than helpful with answering our questions and giving us a quick quote and install date. We live over an hour away from Mason Place and they made all the effort to have our business while local guys apparently didn't want to make thousands of dollars. Len their installer put in a long days work to make it happen. He was professional and did NOT give up when he was surprised with a stone wall behind the limestone on the outside of our house. Len remained professional and friendly when the job took longer than expected and answered our questions we had having never had a wood stove before. I would use Mason Place again, even if it meant spending more money for travel time due to the company running like a well oiled machine. These days it's hard to find quality product and service but that is not the case with Mason Place. I will recommend them to anyone looking for a wood stove or fireplace install.
    2 people found this review helpful 👍

  • 5/5 C Nixon (. 4 years ago on Google
    They were wonderful. We moved in May and the Landlord finally had someone look at the gas fireplace (our only heat source) in November. It definitely needed to be replaced. Mason Place were busy and over-booked due to the season but still managed to get us an affordable and well priced replacement. They even put us in the first appointment slot that came up to ensure we had heat before it got even colder. We are very grateful for their help.
    2 people found this review helpful 👍

  • 5/5 Sergio S. 7 months ago on Google
    A HUGE thank you to Mason Place and Kevin for their prompt and professional service. Our technician, Len, installed our brand new BARI woodburning fireplace and a chimney in 1 day. The cost was very competitive and Len’s professionalism and communication were greatly appreciated! We will use Mason Place in the future for all our projects. Highly recommended!

  • 5/5 Alex K. 10 months ago on Google
    Excellent place to purchase a woodstove! Had my chimney and flue replaced. Everything was done to spec and the installer Len was very professional and completed the job in one day! Kevin, the manager was excellent, he provided us a detailed solution and was very prepared, from material planning to pricing quotations! In the future if i wanted to upgrade the in house fireplace to another fuel source, I will definitely consider this place! They do propane, natural gas and wood fireplaces! A one stop shop!! Thank you Len and Kevin for your excellent work, keep at it!

  • 5/5 Gavin C. 1 year ago on Google
    Just bought a new Napoleon BBQ and the customer service was top notch. Kara took the time to explain everything and made the sale super easy. The deliver guys were very professional and friendly. A+ experience and highly recommend checking them out for your heating or cooking needs.

  • 5/5 Anthony L. 2 years ago on Google
    The Mason Place is an amazing place to buy a BBQ! I recently bought a travel BBQ and the staff went ABOVE AND BEYOND in accommodating all my questions and requests around my purchase. I would give ten stars to the Mason Place if I could. high quality products and top of the line service!

  • 5/5 Brian M. 3 years ago on Google
    Have dealt with Mason Place several times over the years and have always been happy with products and the service from everyone. Rick always does great with the installations. I recently stopped in to check out wood stoves. Kevin helped me right away, listened to my needs, found what I needed and I was loaded and on my way home within minutes. Couldn't have asked for a better outcome. I'll be back for more. Highly recommend!

  • 5/5 Wendy J. 3 years ago on Google
    We have used Mason twice now. Once, to service our gas fireplace and just recently we bought a gorgeous new BBQ and had it hooked up to our natural gas. Both times they were so helpful, professional, and on time. We would absolutely recommend them!


Call +1 800-263-3234 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping


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