Holzkäfer image

Holzkäfer

Restaurant Cafe Mountain hut

😠 If you only speak English, DO NOT go to Holzkafer Restaurant. My friend and I have never been talked to so rudely. I have traveled internationally many times so I am familiar with not knowing a local language. Our server, an older German man, repeatedly insulted us when we tried to communicate with... People often mention restaurant, good, English, experience, amazing,


Address

Buchenhöhe 40, 83471 Berchtesgaden, Germany

Website

www.xn--holzkfer-berchtesgaden-44b.de

Contact

+49 8652 6553733

Rating on Google Maps

4.60 (642 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: restaurant (11) good (9) English (7) experience (6) amazing (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Therese S. 9 months ago on Google
    If you only speak English, DO NOT go to Holzkafer Restaurant. My friend and I have never been talked to so rudely. I have traveled internationally many times so I am familiar with not knowing a local language. Our server, an older German man, repeatedly insulted us when we tried to communicate with him. We both attempted to use Google Translate to convey what we would like to order. He almost pushed my phone back to me and said, “I’m not from England, this is Germany!” Now mind you, he handed us each a menu written in English so that is how we assumed we would order. No, no, no! I looked up the German translation for pork loin, and after he glanced at my phone, he went to get a German menu. My order was the second food choice listed on a page. I could easily spot the word I had just looked up. My friend told him it was the 2nd option. He RUDELY covered the food description and pointed to the restaurant name for the meal…Devil’s Toast…which is pork loin. He huffed off while I was trying to ask him not to include some part of the dish. When the food arrived, it was AWFUL to the point I couldn’t even look at my plate let alone eat it. My friend asked TWICE for still water. The server acted like he didn’t understand water in English. I doubt we were the first people to ever order water. Since we were nearly finished with our meal, my friend wanted to return the large bottle of water he finally served her. He again, RUDELY, shut her off without her being able to explain. He actually had the nerve to tell us…IN ENGLISH…that the tip was not included in the bill. Sorry Charlie…not one cent was earned because of your blatant rudeness and disrespect. My friend and I were fuming when we left Holzkafer. I recommend English speaking patrons not visit this restaurant to save you for being treated as badly as we were. Since he was the only waiter we saw on a Friday night, chances are great you too would be a victim to this ugly talk and treatment. And to add to the mess of the meal, the schnitzel wasn’t even that good and the French fries were yuck. Yes, you are correct, I am still very upset by the unpleasant experience we had at Holzkafer.
    2 people found this review helpful 👍

  • 5/5 Andrew C. 11 months ago on Google
    We were very lucky to get a seat without a reservation as a walk-in on a rainy weeknight in the summer. They have an English menu and a kids menu. Everything came out hot, and the portions were generous.
    1 person found this review helpful 👍

  • 5/5 Tristan 1 year ago on Google
    The restaurant felt very cozy and was very nicely decorated. Our hotel reservated very last minute but we were welcomed very lovingly. Ursula was a great waiter and made us feel very welcome and at home, she is very caring and gave good advice. The food was amazing also, both the entrecote and the rumpsteak were very good meats and cooked as ordered, medium was medium and medium-rare was medium-rare. The assortment of Schnaps is also a good recommendation to try something new.
    1 person found this review helpful 👍

  • 5/5 Moritz K. 1 year ago on Google
    Great food and good service. Make sure to book a table in advance!

  • 5/5 Aysemil A. 11 months ago on Google
    This is a special thank you, to he owner Miriam. At the arrive of the day, since we did not have a reservation for dinner, we were not able to had dinner around 6 pm. But honestly speaking, the spot was truly full, no seat available and the menu was very attraxtive with reachable prices. After a couple of hours, due to the emergency situation, we knocked the Miriam's door once again.And she helped us with huge satisfaction. She just did not let us leave with "Sorry". She worked on to make it happen. For that big effort, I believe that she was sent by God that nite. I will never forget. I wish for her the best of his restaurant and her life. Thank you Miriam Thank you Holzkafer

  • 5/5 Tareena G. 10 months ago on Google
    This place was so amazing that I needed to immediately get on here and leave a 5 star review! My husband and I ate dinner here tonight and it was the best Schnitzel my husband has ever had (he’s tried a lot) and the best steak meal I have ever had! The husband is currently eating the Apple Strudel for dessert and I think from the facial expressions he is making, that he’s thoroughly enjoying it. We’ll be back again tomorrow night! 10/10 recommend!

  • 5/5 Terry And Pam M. 7 months ago on Google
    We stayed at Alpenresidenz Buchenhohe. (June 2023) So nice to walk across the street to this restaurant. Staff were so friendly and the food was absolutely amazing. The view on the patio was so beautiful. We had a great experience and would not hesitate to recommend this restaurant. A must for you to experience on your next adventure. They do recommend reservations however they would accommodate you if you didn't. Also another note..they had English menus and spoke English as well. Thanks again for a great experience and hope to meet with you again.

  • 2/5 Hengky H. 1 year ago on Google
    Order 2 schnitzel, they insist 3. Order 1 salad, they insist 3. So I have take home.

  • 5/5 E884 1 year ago on Google
    The food and the service was excellent. But do make a reservation first.

  • 5/5 Rashiper P. 1 year ago on Google
    One of the best locations and restaurants you can visit in the south of Germany.

  • 5/5 Deborah L. 1 year ago on Google
    We had a GREAT experience at this restaurant last night, after a long day at the Eagles Nest. The staff really made it a memorable experience, especially our excellent waitress who was very funny, kept saying ‘Mama Mia!’ The chef came out after our dinner and told us all about the history of the region, he was a character! Food was very good traditional local, but also had burgers for the kids. Desserts were also excellent. Definitely recommended!

  • 5/5 Michal K. 2 years ago on Google
    Absolutely amazing food. Best beef soup i ever had. The duck was awesome also. Nice service. 6stars!

  • 5/5 tia m. 2 years ago on Google
    This restaurant was exactly what we needed after a long day hiking and sight seeing. The food was absolutely amazing and our waiter was very friendly!

  • 5/5 Graciela D. 3 years ago on Google
    The fish with grilled vegetables was very delicious, the staff and place were also very good.

  • 5/5 Westling of S. 4 years ago on Google
    Very nice and cosy restaurant. Close to the eagles nest, perfect after the visit. Friendly staff.

  • 5/5 Otto R. 5 years ago on Google
    Great food. Nice staff. The prices are also reasonable.

  • 5/5 Michal P. 2 years ago on Google
    Very nice restaurant in the middle of the mountains, pleasant staff, good bier and cuisine :-)

  • 5/5 Suroda R. 2 years ago on Google
    I really enjoyed my dinner in this fabulous restaurant! Everything was just perfect 👌 the food was so good (I had the best spatzles ever), the waitresse was so kind and friendly and the view was amazing!! I will go back for sure there because I'm already missing the delicious food!


Call +49 8652 6553733 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Kids' menu
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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