Good, but not great. Has a lot of potential to be fantastic little soft-play centre. I only ended up here today due to 3 others being fully booked around my area at 1500hrs on a Saturday. Mostly friendly staff, not that they were rude; however, a little moody, low energy a bit short with responses, you get the drift I’m sure….. There was a young, tall, white slender man with (if I remember correctly) blond hair behind the cafeteria counter. He was incredibly pleasant. More so than anyone else I encountered. Kudos to you! For a kids softplay you’d expect a little bit more upbeat and bubbly staff. Applies especially when referring to their fed-up sounding, tannoy announcements; for example: - “Don’t climb up the slide children” (for the 20th time) - “(Insert kid name), party go to party room (insert room number) your food is ready” - “girl in pink’s parents, stop her climbing up the slide, she isn’t responding to our announcements” Baby / toddler area looks and feels like an after thought! Very small, maybe 2.5m by 4m long. Also had mostly dead (battery) toys. Most of which had stickers that I believe were once there, now are no longer. I’d also say about 70% of said baby/ toddler toys have a black / dark brown gunk over them where they’ve not been cleaned seemingly in a long time. This is more apparent in smaller and thinner gaps on those toys. Floors around the entire play centre (outside the play pen) were INCREDIBLY STICKY, food scraps all over the place, which for sure adds an extra element of excitement in each step you take (what will my feet feel next? It could be: Soft, hard, squishy, wet, soggy, sticky, crunchy? Who knows. It a roulette wheel for sensory inputs with regard to your feet. I had to stop my near 2 year old picking up food seemingly the entire time. Gift shop didn’t seem open while I was there but looked well stocked with some cool little kids toys. Also unsure on price point so I can’t comment on that front. On a side note, it was very very warm inside the play centre today (raining outside); I was sweating bullets when we left, I know this is a personal preference thing but I’d prefer AC to be running in a play centre like that. With all the above said, it does have a lot of potential but a bit of work is for sure needed to get to that point, unfortunately. Price point was pretty good. £7.95 I think for 1 adult and 1 23 month old boy. That I think is fair. On the whole, not too bad, but some work is needed to get it up to a good standard. I would return in future but it isn’t my first choice of soft play centres around the area. My son enjoyed himself. But wasn’t a fan of the food. Thanks for reading, hope this helps any potentially new customers

Great indoor softplay + outdoor fenced in play area . Cafe serving drinks & snacks very reasonably priced. Friendly Staff. Childrens sized loo/urinul in toilets + changing table & good acissible toilet.

What a wonderful experience. Had my daughter's birthday party here. All the kids had lots of fun. The host was very helpful. Thank you for making my daughter's day....

Friendly staff and reasonably priced. Always good fun when taking our toddler. It does feel a little dated and needs a face-lift though.

It was one of the best soft plays we have been to, and the food was delicious. Wondered the cheese and tomato and cheese and onion sandwich. There's a big area with yellow spiral slide a.d a big blue wavy slide which we enjoyed. There are playhouses on the top floor, and my daughter enjoyed them! There's a small section for small babies and young toddlers, too Would definitely recommend bringing your child here

One of the best soft plays we have been too! The staff were lovely amd the food was lovely too ! What d agreat time with our daughter there!

AVOID. I’m not one for leaving bad reviews but unfortunately this place warrants one. I’m not sure when it was last deep cleaned - after being there for ten minutes by boy’s socks were filthy (first put on when we got into the soft play). Everywhere you go it just feels sticky. I’m not a clean freak by any means but where kids are concerned you would hope for a certain standard of cleanliness to be maintained..! Besides the dirtiness, it is in desperate need of a revamp. Everything feels quite dated, from the frame inside to the play equipment outside. The foam mats which are on the floor could do with replacing. All in all compared to the many other soft plays in the local area, this place is just a no go. Sorry!

A little on the outdated side but a good place to take your kids. Recently visited for the first time taking my little one to a birthday party (very clever how they do the party rooms). Normally I worry if my children can get out but it’s so compact (in a good way) that you know your little ones are fine. Great amount of seating at the front of the softplay and also around the edges. Will definitely be visiting again.

First time I came today with my 2 girls, hats off to the lady’s who work there constantly cleaning and so welcoming and lovely. Just what you need when youve has a stressful morning! Super clean and great deal for kids to eat for £1.50 in term time! :)

Not been to monkey mates for a while .We had a good session ,staff are always very friendly. Couldn't believe they are now charging adults .I dont ever remember paying for adults entrance fee ? We have children old enough to use the equipment without adult help .Monkey mates is now our nearest soft play as Whoosh has now gone in Bracknell .

Visited here for the 1st time today with my 8 and almost 3 year old. They both really enjoyed themselves, exploring the different areas of the soft play. All areas were fairly impressive to be honest, even a couple of climbing type walls. 3 slides, varying in size and speed, but all fine for my almost 3 year old to go on. I did see an outdoor area which looked good, but was closed due to wet weather which cannot be helped. Lots of chairs, not quit as many tables but plenty for us adults to sit on. Very good prices for entry, especially with what is available for the children to play with. Easy enough to find and lots and lots of spaces to park. All seemed cleaned and well looked after. All the staff I came across were friendly and approachable. We will definitely be visiting again. 😊

Children's birthday party. Venue was very accommodating regrading timings and party "rooms" are within the main soft play area rather than having to move. Basic food supplied but good for the price paid. Will be returning.

Been a couple of times about 7 years ago. Returned for a birthday party of one of my daughters friends. Still the same great place. The birthday room set up was brilliant. My daughter had a great time.

We had a party at monkey mates and it was amazing. Totally stress free, everything was organised for us and the staff were great and couldn't do enough for us. Highly recommend for a kids party.

This is the first choice of our grandchildren ( 4 and 7 ). A very large play space with enough room for children to race around,slide,swing, jump and generally have fun. There is a separate area for babies which is controlled carefully by the friendly and helpful staff: Julie, Audrey and another Julie. There is also an outside play area with swings, activity structure and climbing wall which is available in fine weather. There is a good choice of food and beverages for both children and adults which is reasonably priced and there is ample seating with individual tables for each family. Monkey Mates can also accommodate children's parties. Ample parking and a pleasant welcoming experience.

Kids had a great time here. The slide is super fast though - tho if by the kids we’re going to fly through the end!! Yummy toasties served in the cafe too!

This is a great soft play, best suited to age 3+ (2 if adventurous), there is also a very small baby area suitable for around 6m-2yrs (in my opinion). There's an outside playground, too, accessed through the soft play. The entry prices are fair. The cafe has quite a selection at pretty reasonable prices, which is a nice bonus. My only gripe is that it was quite warm in there despite not being hot outside, so the kids were dripping with sweat. If it had air con, it'd absolutely get 5*.

Staff are amazing! I come here with 6month old twins and the staff are always on hand to help me with high chairs and anything else I need! Great soft play area and great food, all very reasonably priced!

Can't fault it! Friendly staff! Clean,spacious,brilliant fun for kids! My two had a blast! Will definitely be returning Thank you!