I booked this hotel through Priceline & because of the area, I thought I was making a good choice. Boy, how wrong I was. When I pulled into the parking lot around 8 p.m., there were 2 groups of men tailgating in the parking lot. When I walked to my room, I could smell weed in the hallway. The walls are thin, and some of the guests are noisy. The room was not fully cleaned. Several marks were on the wall & black specks on the floor. The bathroom needed to be remodeled because the shower, sink & mirror appeared to be severely damaged. At 2:30 am, I was awakened to the sound of music. I looked out my window to see a group hanging out in the parking lot. I do not recommend staying here, no matter how much it costs. Believe the rest of the reviews on here. I picked this hotel because I wanted the option to cook meals rather than booking an Air BNB. However, it felt like renting a rundown apartment in an unsafe neighborhood. I will not stay here again or at another Extended Stay. Completely unacceptable.

If i could put NO STARS, I booked a hotel Saturday Oct. 28th, 2023. We ended up not staying at this hotel due to waiting for 20 -30 min in the lobby with no front desk attendee. As we waited, there were also cops stopped up front, the cops tried to find anyone possible that worked there and even knocked on the door to the front desk but no one responded. We were not satisfied with the service and possible safety and decided to book another hotel close by. Within 30 min to 1 hr I called to cancel the trip with PRICE LINE and they were not able to help me. I would have been ok to pay for at least the first night due to cancelation policy but extended stay would not approve the refund. Price line said the front desk staff said I was lying and they refused to cancel the stay , MOST UNPROFESSINAL response ever. I also have a family member who booked the same night and time so same case, but they were refunded their stay already. I told PRICE LINE IT'S THE SAME CASE AND i HAVE THE TRIP NUMBER. I'm not one to judge harshly but this is the worst experience I've ever had with a hotel, I would have gladly stayed but no one checked us in even though the hotel was open. NO FRONT DESK ATTENDEE FOR AT LEAST 30 MIN, cops even showed up and couldnt find any staff to isist them or us. Ive called price line 2x more times and they proceeded to tell me they cannot get ahold of anyone from this hotel and cannot cancel or refund the trip because EXTENDED STAY WOULD NOT APPROVE IT . I understand if I did not show up but I did, and I wAS EVEN willing to pay for at least 1 night even though extended stay messed up. I would prefer not to go through hoops and loops but what can you do when no one is up front the check you in? I have yet been able to get a hold of anyone from extended stay regarding this situation.

We visited family in the Twins Cities for a weekend. Decided to stay at a hotel so it seems like we were on vacation. I know the area in Woodburry MN. It’s a nice town. That’s why I decided to get a hotel here thinking the quality would be good. But I was wrong. I couldn’t believe my eyes of how dirty this hotel was. My first impression was bad. The reception area was dirty and tiny. It’s supposed to be breakfast area too. There was no one at the reception desk. I was standing there for a good 15 mins before checking in. While waiting, I saw people walking in and out. One guy was drunk and walking almost falling onto the wall near the entrance. It’s hard to describe. It’s kind of feeling when you are in an unsafe environment. I checked the room first before bringing stuff in. The room was not cleaned. It was not swept nor wiped. The bathroom was dirty. You can see in the photos. I walked back to the front desk and asked the girl for a new room. She seemed to know about the concerns. She was nice and willing to sweep the floor but could not do the details saying there was no housekeeper. There was no room available. I asked for a refund. She refunded me and wrote a note for her manager. I booked the hotel through Priceline so I had to call Priceline for my full refund. They helped out fast. I got my full refund.

The staff was super nice and helpful. Went above beyond to help us and our fur babies out. Management; super nice! Front desk; super nice! Maintenance; super nice! Thanks for a very nice stay!

Our 2 night stay was horrible! NO knob on the bathroom door, no plug in the tub, miniscule pillows on the bed and overall dirty. We will never stay again and advise others the same.

Don't stay here, pick another place. My car and contents was stolen from in front of this hotel. Noah (a worker) sketchy. I dont feel like they truly cared at all. I stayed until my car was stolen. Pick some other place.

This place was very conveniently located to my destination. It was more spacious than I predicted and was cleanly. The staff was welcoming and helped me during my stay. I appreciate the good experience and plan to stay here again.

Front desk was nice staff was efficient when I had questions and needed extra pillows, room was clean. Bed was comfy and the price was reasonable.. Definitely staying here again.

Staff were very helpful and made my stay enjoyable , and ensured I was comfortable. The room was nice and clean . The location was great . I was overall pleased with my stay.