Jimmy John's - freaky slow and braindead employees? Waited 15 minutes in the drive thru. I was the only car and I only saw one customer in line inside the store. When my order was finally ready they attempted to hand me my sandwiches one by one through the window instead of putting them into a paper bag. I had to ASK FOR A PAPER BAG for my food. Imagine McDonald's handing you your sandwiches one by one. She then proceeded to give me a single napkin. New cost cutting measures? Either way, never coming back here. First google review because of the absolutely mind boggling service here.

Fantastic food delivered freaky fast! What more can you ask for?!

During lunch hour (not a good idea) I waited for 30 min in drive thru and 5 other cars ahead of me. I bet it would be close to an hour or hour and a half until I got my food so I left. 4 other cars left too; some before me, some behind. I get that there is a worker shortage. Maybe I’ll visit when it is not lunch or dinner hour, maybe not.

We've been to this location multiple times. We generally have no issues. Last time, they forgot to add bacon to my sandwich (which was an add-on that I paid for). Today, on a Veggie sandwich, they barely added avocado spread and forgot our two add-ons (oregano+basil and pickles). The quality of everything tasted fine, and the service was quick, but the past two experiences have made me question whether the staff reads the orders carefully.

Just called to place an expensive order for a work event and she said she was too busy to take the order… your loss!! Great customer service!

Food always great. Whoever prepared my usual sandwich last time did a totally phenomenal job and all the others must learn from this person whoever it was!

We moved to the area shortly before Covid, and we loved getting quick delivery from this location and ordered almost every other week for months. I went to order about 6 weeks ago and the app says it won’t deliver to our address anymore. I haven’t been able to get a reply from corporate, so I called the location. Apparently the delivery map was recently redrawn to exclude our neighborhood. The person I spoke with seemed sympathetic at first (offered a one-time delivery) and then got oddly annoyed when I said that while I appreciate that offer, losing the delivery going forward would mean a losing a customer. Then he hung up on me. I’m extremely disappointed in how this whole thing was handled, and even more that I lost a nice food option with quick delivery. If I have to figure out childcare for my unvaccinated child to do an in-store pick-up and then drive there, I’m not going to go to a place that should deliver to me. But I guess Jimmy John’s doesn’t really care about that.

never write bad reviews but had such a negative experience with samantha. so unnecessarily rude… yummy sandwich tho