Shafto Way Service Centre image

Shafto Way Service Centre

Auto repair shop β€’ Car dealer

πŸ‘πŸ‘ Phoned this morning about warning lights and car being in limp mode, they took it straight in and had it fixed and back to me in under 3 hours. Previously used them for replacement brakes too and very happy with service received and the quick turnaround! People often mention service, fault,


Address

Shafto Way, Newton Aycliffe DL5 5QW, United Kingdom

Website

www.shaftowayservicecentre.co.uk

Contact

+44 1325 316839

Rating on Google Maps

4.60 (119 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8:30β€―am to 5:30β€―pm
  • Friday: 8:30β€―am to 5:30β€―pm
  • Saturday: 8:30β€―am to 12:30β€―pm
  • Sunday: Closed
  • Monday: 8:30β€―am to 5:30β€―pm
  • Tuesday: 8:30β€―am to 5:30β€―pm
  • Wednesday: 8:30β€―am to 5:30β€―pm

Featured Reviews


Frequently mentioned in reviews: service (11) fault (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mel B. 6 years ago on Google β€’ 37 reviews
    Bought 2 cars here. One developed a fault a week after and they very happily fixed it free of charge no quibble. (It wasn't a fault that they could have seen.) They look after my car so well that I don't have nightmares anymore of the expense if my car breaks down. Blokes are really friendly guys and they don't try and rip you off. Fully recommended.
    2 people found this review helpful πŸ‘

  • 5/5 F B. 3 years ago on Google β€’ 6 reviews
    Only recently used this garage, wish i had used them ever since moving here which was years & years ago. Brilliant service from these guys, cannot fault. Have sorted out my Hyundai & my van. Sorry guys you cant get rid of me lol! Thank you!
    1 person found this review helpful πŸ‘

  • 5/5 Neil R. 1 year ago on Google
    Bought cars from here all ways been happy great service helpful honest can’t fault
    1 person found this review helpful πŸ‘

  • 5/5 Keith 2 years ago on Google
    Really friendly and helpful service to check out my car at short notice on a Saturday morning. Much appreciated.
    1 person found this review helpful πŸ‘

  • 1/5 Jac W. 1 year ago on Google
    Little update , I get full refound from my card provider .Shocking , confirm by authorised garage.. wrong part filed , . God know what else they did Avoid !!!! Instead of fixing my car they actually brake it . Using cheep replacement parts , but charging like for official ones . Owner is very rude and disrespectful. Little update : not only wrong parts , also wrongly fitted . Probably not a safe practice to drive with shockers not really fited . Mount plate upside-down . I do bring the car back to them, but looks like it's a normal practice for them. Owner was screaming and kicking out that is OK and is supposed to be like that . We talking about 5 years old vehicle here . Just Don't!!! In my private opinion they don't even deserve this 1 star .Avoid this cowboys!!!
    1 person found this review helpful πŸ‘

  • 5/5 David C. 2 years ago on Google
    Been going to DΓ ve for years and good service for all our family cars
    1 person found this review helpful πŸ‘

  • 5/5 mon d. 1 year ago on Google
    Always keen to help anyway they can . Honest and trustworthy
    1 person found this review helpful πŸ‘

  • 5/5 Hayden W. 2 years ago on Google
    Took my car in at 2:30pm was back out and running by 5pm. As always spot on prices, friendly and helpful service!
    1 person found this review helpful πŸ‘

  • 5/5 Jordan M. 1 year ago on Google β€’ 59 reviews
    We did the entire exhaust with them for a very good price, now the car is quiet πŸš— After a week we also did MOT, they were very expeditious and careful, we are very satisfied I RECOMMEND πŸš—

  • 5/5 Donna G. 1 year ago on Google
    Great service, great staff will be using again πŸ‘
    1 person found this review helpful πŸ‘

  • 5/5 carly p. 9 months ago on Google β€’ 58 reviews
    Literally can't fault this garage at all, will 100% use them again.

  • 5/5 Ben D. 11 months ago on Google β€’ 17 reviews
    Lovely people won't overcharged you they are completely honest about everything

  • 5/5 Anne B. 4 months ago on Google β€’ 7 reviews
    Quick efficient, excellent service.

  • 5/5 Kevin B. 4 months ago on Google β€’ 3 reviews
    My family always get good service from this garage.

  • 5/5 Lilian M. 8 months ago on Google β€’ 3 reviews
    Excellent even though they did not repair my fault. They diagnosed it and gave help and recommended repairer no charge.

  • 5/5 Keith L. 1 year ago on Google
    Great garage. The staff are really helpful.

  • 5/5 Wesley K. 1 year ago on Google
    Great service as always, nothing too big or too small for these GET THAT CAR CHECKED

  • 5/5 Paul R. 1 year ago on Google
    Great service and reasonable prices.

  • 5/5 Mr Somebody (No O. 2 years ago on Google β€’ 1 review
    Phoned this morning about warning lights and car being in limp mode, they took it straight in and had it fixed and back to me in under 3 hours. Previously used them for replacement brakes too and very happy with service received and the quick turnaround!
    2 people found this review helpful πŸ‘

  • 5/5 oonagh c. 5 months ago on Google β€’ 1 review
    Thanks for taking the car in on short notice. Friendly staff and excellent price. Can drive home to Birmingham safely.


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