1/5 John L. 1 year ago on Google
On
Sunday30th
October
five
of
us
{All
professionals}
decided
to
lunch
at
the
Providor
in
Woodside.
My
friend
and
his
brother
{A
senior
payroll
officer
in
the
civil
service
and
a
Neurologist
visiting
from
the
UK.}
ordered
for
us;
two
coffees
to
be
had
immediately,
a
baguette
with
vegetarian
filling
and
three
small
vegetarian
pizzas.
The
coffees
came,
were
unexceptional
but
OK.
After
a
longer
delay
[reasonable
for
preparing
fresh
food]
the
main
order
came.
The
waitress
proffered
the
baguette
and
three
vegi-burgers!
My
friend
and
his
brother
gently
explained
that
this
was
not
what
had
been
ordered.
The
waitress
didn’t
agree
and
went
away
but
returned
with
the
manager
[owner]
who
held
two
burgers
aloft
and
standing
imposingly
above
us
insisted
this
was
what
was
ordered.
My
friend
the
senior
civil
servant
gently
explained
what
had
transpired
at
the
counter
when
the
order
was
taken
and
his
brother,
the
Neurologist,
politely
explained
in
perfect
British
English,
that
the
baguette
also
was
not
what
was
ordered
because
it
contained
chicken.
It
was
clear
the
manager
expected
us
to
take
and
pay
for
the
food
mistakenly
produced.
I
pointed
out
that
in
our
discussion
of
the
menu
choices
prior
to
ordering
we
had
not
even
considered
vegi-burgers.
The
manager
went
back
to
the
counter
to
consult
with
the
waitress
then
returned
still
holding
the
food
and
trying
to
look
menacing
and
insisted
that
the
waitress
had
read
back
the
order
to
my
friends.
The
Neurologist
from
the
UK
in
his
best
bedside
manner
gently
explained
that
was
not
true.
After
a
brief
stand
off
the
manager
returned
to
the
kitchen
and
in
suitable
time
produced
what
we
had
ordered.
The
pizzas
were
delightful.
When
they
were
delivered,
I
ordered
another
coffee;
it
came
quite
quickly
but
tasted
awful…
I
couldn’t
drink
it.
Some
how
the
baguet
was
not
replaced!
The
whole
situation
speaks
of
badly
managed
staff
who
are
afraid
to
admit
a
mistake
or
that
four
people
of
dark
skin
colour
just
were
not
welcome
in
that
establishment.
Whatever
the
cause
my
friends
and
I
will
not
be
returning.
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