Dirty and outdated! Good selection of machines that are unfortunately in an awful state. The whole place is in need of a decent clean. In the couple of hours I was there I didn't see a single person clean the machine/weights after them , that's just trash gym etiquette. A lot of staff and 'personal trainers' standing around leaming on machines whilst having a good gossip leaving paying clients unable to use them. Really pathetic selection of free Weights, but judging by the people I saw there, I doubt they'd be used anyway The fitness class rooms looked a really decent size though so classes are possibly better than the gym. The couple of squash courts I saw also needed a good scrub too. I can't comment on the small pools as I didn't use them but they seemed to have a few guys sitting in them and chilling, maybe they can't swim? If you're the type that wants to say to people that you're a gym member this place may be OK, if you're actually into Weight training I'd say total fitness Is the worse gym (and most expensive) in wrexham. I find it hard to take any health centre seriously when they seem hell bent on selling you high calorie 'smoothies' or sugar filled drinks, the group of old ladies endulging in biscuits and hot drinks seemed to like the social side of the place though.

BEWARE! Tried to cancel early because the gym isn't up to standard and they said no. Told them not to renew my contract and they've just taken £484 from my bank account without authorisation. The reason I no longer want to be a member is a lot of the equipment is in desperate need of repairs/replacement. My friend cut his hand on one machine because a part kept falling off and the staff kept putting it back on incorrectly. There are also leaks from the ceiling in the studio which means buckets in the middle of the room. The sauna was closed off for a long time and there were frequent issues with the hydropool. Also lots of issues with showers being out of order, toilet roll not being topped up etc. And it was often too busy. Considering this is one of the most expensive gyms in Wrexham I feel it's unacceptable to operate with old rundown machines and frequent issues. And now I've had £484 taken from my bank account unexpectedly and I don't know how hard I'll have to fight to get my money back... I highly recommend avoiding this company.

The swimming pool, changing rooms and steam area are nice, but the gym itself is a shambles. Dirty equipment (I will update with pictures), the manager admitting he knew the leg press is broken but is still allowing members to use it - staff turning a blind eye to groups of young teenagers literally throwing weights they can barely lift around in the "over 18s" section; and a very curt, rude receptionist with platinum hair and glasses who appears only to be friendly to the fellow members of staff you have the cheek to interrupt her from speaking with.

My god the trash that was on the reception this morning needs a long lesson in customer service, book your ideas up sweetheart. Was there to join but soon made a sharp exit after encountering her. Trash

Used to be good, I was a member for nearly 2 years. Now staffed by 16 year olds with zero customer experience. Reception told us pools were open for under 15’s, checked on way in, walked to the completely empty poolside with my 3 year old and then told they aren’t open due to it being adult hour (not one single person in there). Cancelled all my memberships. (Update) Have now moved to everlast- child friendly and half the cost with a pool, steam, room sauna annd jacuzzi and better gym.

Lots of things that are just not getting fixed, the aircon has been off all summer making us feel sick when working out as it feels like a sauna upstairs, it’s been a week since all the water fountains broke upstairs and still no one has fixed it, the swimwear in the ladies toilet has been broken for months now. Every day when we walk through there are notes of things that are not working. Quite embarrassing for total fitness considering how much the membership cost.

Always busy in January.. Can't wait until Feb when the part timers return to the sofa

Very gym like, it's lacking in maintenance but still a good place to go if you like lifting heavy things and then putting them down again.

Today we waited 30 mins in the pool for the instructor and no one turned up. We were advised by staff that she was "running late"

Great gym for the money when you consider the pool/ sauna/ steam/ hydro included. Just wish the opening hours were longer…

Great place, facilities and staff. Always get on machines I need and the hydrotherapy and overall cleanliness is second to none 👏👏

Very bad experience. I joined for swimming lessons(not contract ).but they are deducting money monthly without any notice( card details will be saved in their system)so don't forget to freeze it before due date. price is too high. and the trainer told me they don't have swimming lessons.

Normally I wouldn't leave a bad review for somewhere... I had an interview and it was clear from the get go that they knew they wanted a specific applicant for the job. This isn't an issue really but I told them I had to travel over an hour for the interview. My time was wasted. The interviewer did not hide that she did not care about the interview and didn't even bother to introduce herself. She cut across me while I was talking, and then she VERY promptly (after 4 minutes) said thanks for coming I'll let you know. Extremely unprofessional, seemed incompetent as an interviewer. Overall left me with a terrible opinion of the place.

Leg press and Smith machine been broken for weeks now. Cable machine now broken and will likely be the same despite also being one of the most used pieces of equipment. Water fountain in the gym area has been out of order for weeks. Urinals have been out of order for about a week now. Toilets rarely stocked with toilet paper. Disabled shower out of order. Pretty pathetic since people are paying £40+ a month for facilities and so many of them are out of order and have been for a while now, on top of that, theyve hiked prices up. Won't be sticking around until my after my contract is up unless things change drastically.

Standing in front of the cafe for ages to get served staff is either chatting or looking at their phone . Make it self service it’s quicker .

Nice place to be - clean, not too crowded and friendly staff

I do like this gym. Plenty of good things. But apart from the cleanliness issue, which we all know about ( especially the ladies) the Spin Studio must be improved. Too many bikes , which are also poor , poor . No bikes at all with cleat facility, even basis SPD , saddles facing down at the front so that you cannot sit down, but which cannot be adjusted. I could go on . Please use your extra funds from an influx of members from a rival gym to show that you can compete.

Great place looks fab. Cant wait for me new journey. .Loads of space and machines Staff were great and friendly .wills.. And brad.. Top guys.. Well done lads for making me feel welcome . ... ❤️❤️❤️

Very impressed today with the professional team at Total fitness in Wrexham. From enquiry as to the availability of the small pool for my granddaughter and guest, Greg provided that information, ensuring it was backed up with a phone call. All in all one very happy 4 year old granddaughter and happy family. Thank you Greg and team.

It’s a shame because this review would easily be 5/5 if it wasn’t for me the broken air conditioning/the inability to turn it on due to one yoga class (it varies depending on who is asked) Given the cost of a membership, it’s quite worrying that the money isn’t going to making sure the gym is safe for those using it and with the summer months approaching, they are currently not up to standard.

Great range of equipment and guidance for a manageable price. Never gets too crowded.

They don’t state this on the website neither do the staff answer the phone to inform you that you cannot get a day pass in this gym.. I phoned 8 times to ask this and nobody answered, but when I got in the female staff member was standing around chatting instead of working

Nice people, but there was also little annoying woman, (mature age) to forcing wear mask, even by science was proof its not protect you, because its not a professional mask, and to tell that woman its really hard work out with mask really hard

Dirty, broken quipment, been broke for a long time. On a positive, staff are lovely, friendly and always willing to help.

Nice gym, needs some renovations, but clean and tidy. Nice , friendly staff

Glad I joined. Well worth the fees, clean and spacious and open long enough hours.

It's a good size gym with everything you need including a pool and the staff are very friendly and helpful.

Lovely gym friendly helpfull staff and pools and steam room good. Women's only steam room is excellent

Booked my 6 year old for swimming lessons, lovely place. He loves going. Place is very clean and staff are very friendly.

Enjoyable swim on a hot day. Staff brilliant reception so friendly and cleaners always say 'hello' even whilst working. Going to Total Fitness makes my day thank you

Really helpful staff, wide range of equipment and classes. Great facilities, always clean. Good value for money.

If you want to be in a youth club this is the place for you, lots of young kids here, messing around, staff can't be bothered managing the weight area

Very bad experience. I joined for swimming lessons(not contract ).but they are deducting money monthly without any notice( card details will be saved in their system)so don't forget to freeze it before due date. price is too high. and the trainer told me they don't have swimming lessons.

One of the worst gyms you can go to the staff are rude, arrogant you don't get made to feel welcome, half of the equipment doesn't work the changing room is a mess the showers are filthy if your looking for a new gym I would never recommend total fitness to anyone for the price of the membership in total fitness it's definitely not worth it

Small pool closed for children during part of school holidays, if no life guards available. Then no access to main pool if adult only times.child dressed to swim and then told no access to the pools. Very distressed child. Reception told member they could access the pool lack of communication

Went for 1st time yesterday. It is amazing, and iv only seen the pool area so far!!!! Love the 25m pool. Sanarium and Jacquzi. The water fountains were an excellent feature. Really sorted my shoulders out!! I will be there a little more now!

It's a very good gym, and updated at today 30/01/23, I say that the staff is very nice and competent. I just cancelled my membership and they were very nice ( the reason of my cancellation is because I am looking for a 24h gym). I suggest it even because even when it's superbusy you manage to do your workout. Good Bye TF

Friendly staff Clean changeing rooms and toilets etc. Equipment all in good working order. Well done 10/10.

Great facility's , amazing staff and a relaxing positive atmosphere with a seperate female gym , squash court , steam room , sauna and pool plus spacious studios and plenty of classes to chose from

Went to Aqua class but nobody turned up to teach. Not good. Also no loo roll in lavatory. Poor service.

Needs a bit of TLC. Classes get cancelled without notice. Showers are constantly barely warm. Always seems to have faults with steam room or the Sauna.

Live this gym. Staff are very friendly and helpful. Gym is very clean and plenty of equipment. All the pools are great.

First day, brilliant service from Hannah who welcomed me and showed me the ropes such a friendly atmosphere too! Looking forward to starting classes now!

Friendly gym. Staff are all lovely even at 6am. Nice mix of people, all ages, shapes and sizes. Not intimidating like some gyms

If you looking for place with sauna and steam room is just waste of money. Always something broken. Disappointed

Gains

Can't really comment on the facilities, just take my son to swimming lessons here.

Friendly helpful staff and trainers

Great gym, no comparison to any other gym in the area. Gym offers modern Fittings. Machines that are used a very high quality. Staff is helpful, and personal trainers are best in the country. Family atmosphere and great place to change your body 💪

Brilliant club. Brilliant staff. Very clean and it's enjoyable to train here.

Amazing, staff are nice and always there to help. The place is very sanitary during these times, i would consider going if you love the gym

🥵🥵🥵

Loved my time in the pools but showers weren't warm today, which spoilt it a little. Lovely and clean there.

Best gym in Wrexham

Excellent value. Great staff. Good range of equipment , for both weights and aerobic training. Repairs could be done speedier..otherwise 5 stars

It's ok, bit all over the place due to Covid. Staff are friendly though, and are doing everything they can.

Great for cardio, gym has all sorts of equipment for the novice or experienced user, swimming pool is clean, hydro pool great place to relax your body.

Only used the pool but was very impressed.

Best gym in Wrexham, I go there regularly. More than enough variety in equipment for a diverse training programme. Friendly staff. Great facilities, unparalleled in Wrexham.

The best gym in Wrexham, very good in facilities, expert staff and many options.

Friendly staff and good facilities

Excellent facilities and plenty of classes to attend like spin or Yoga! I have been a member for 2.5 years now and I love it still. Always plenty to be doing. I have lost 4 stone since I started. Would recommend to everyone xx

Huge gym, great variation of machines and lovely pool.

I love this place it's my third home after work and the house. It's got the better atmosphere of any Wrexham gym without a doubt, people talk to one another so no one is on there own. It's PT staff are all awesome and do some great work with so many different people in all there goals of fitness.

Tidy gym, good size and friendly staff.

Great facility. I joined this gym because I needed somewhere with good changing rooms and the reviews of other gyms in wrexham were pretty bad on the hygiene front. Having been a member now for 3 months, I'm happy I chose total fitness. The changing rooms are clean and there are no nasty surprises waiting in the showers etc. The gym itself is class!

Excellent

Great gym, has lots of facilities and a good sized pool.

Great place, highly recommended. The small pool was perfect, clean and warm for my girl. Family gym offered plenty of equipment and space. Staff is very friendly.

Great Gym. Nice relaxed friendly feel. Good sized free gym car parking. Slightly not as wide main pool but very nice high standard experience with large windows at one end. Seperate teaching pool. Gym well equipt with good lighting and high airy pool area roof and multiple featured various clever pool side water spa area with sauna and slightly smaller steam room but with nice chill seating bench area and ussual seperate hot and cold showers. Changing rooms well equipped tidy and clean with regular inspections and seperate single/family shower cubicals. Looking forward to visiting again when in area.

Only went into the car park but that was nice enough.

Friendly staff. Good choice of equipment and it's never too busy to actually get on the equipment ! Good choice of classes to choose from.

Only joined three weeks ago and enjoy going after a workout and then the sauna and pools feel so much better after going

Expensive . Staff change from one week to the next. Equipment not maintained or cleaned regularly . Aircon intermittent. Pools very intermittent with temp. Water leaks in studios .

Much improved. Excellent staff and facilities

Good facilities and family friendly

Better than everlast, wish I'd moved earlier.

It's my second home, away from home and work. I spend more hours here than I do in work 😄

Like lovely and clean

Very nice place

Never been to visit the place

(Translated by Google) okay (Original) ok

Good gym staff very helpful

Decent gym always enough machines available. Great pool and spa area

Great gym great staff

Facilities ok, but classes have been cancelled without informing you, classes where the replacement instructor isn't trained in the discipline. (Les Mills trained). Instructors replacement not known until you turn up (and not that good at the class) and staff don't know as they leave it to freelancers to sort out. Maybe need to look at other gyms to see how it's classes are organised better, (DW Sports maybe as always told classes are better!!)