Costa Coffee image

Costa Coffee

Cafe Coffee shop Coffee store

One of the Most Reviewed Caves in Wrexham


Address

Unit 6b, Island Green Shopping Centre, Wrexham LL13 7LW, United Kingdom

Website

www.costa.co.uk

Contact

+44 333 003 5883

Price rating

$$ $$

Rating on Google Maps

4.30 (603 reviews)

Open on Google Maps

Working Hours

  • Friday: 7 am to 6 pm
  • Saturday: 9 am to 5:30 pm
  • Sunday: (Christmas Eve), 9 am to 4 pm, Hours might differ
  • Monday: (Christmas Day), Closed, Hours might differ
  • Tuesday: (Boxing Day), 9 am to 4 pm, Hours might differ
  • Wednesday: 7 am to 6 pm
  • Thursday: 7 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: staff (28) coffee (24) good (16) service (12) nice (11) friendly (11) Costa (10) clean (9) Nice (9) great (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Andy S. 1 year ago on Google
    Usual expensive fayre, always good service.
    2 people found this review helpful 👍

  • 4/5 Robert M. 1 year ago on Google
    A handy relaxing coffee shop to take a well deserved break when your shopping in Wrexham. This coffee shop is located about 5 minutes walk from Wrexham's high street, but is probable the best coffee shop in Wrexham. If you need a brake from the hustle and bustle, then this is well worth short walk. The only bad point about this store is that you get a constant stream of food delivery people picking up orders. Although they have a pickup point near the door, the constant stream of people waiting for orders can be very disturbing. You can get some very nice snakes for this Costa, as they have teamed up with M&S foods to bring a great selection of fresh sandwiches and cakes.
    1 person found this review helpful 👍

  • 2/5 Barry T. 4 years ago on Google
    Called in for a drink and couldn't find a clean table to sit on. There are 20 tables and nearly all of them had trays with empty cups on them. It wasn't very busy, but people where moving trays around to get themselves an empty table. The staff didn't seem bothered in going out from the staff section behind the till to make an effort to tidy up!
    1 person found this review helpful 👍

  • 5/5 Luke H. 1 year ago on Google
    Welcoming warm place greeted by polite and friendly staff. I was served by a staff member called Samantha who seems to always have a smile on her face and greets me whenever I come in with a very polite and helpful charisma. The store is very clean and hygienic. I had my drink within a couple of minutes and it tasted really nice and sweet.
    1 person found this review helpful 👍

  • 1/5 Zoe G. 4 years ago on Google
    It's so unclean
    1 person found this review helpful 👍

  • 5/5 Lester T. 1 year ago on Google
    Excellent service, great coffee. Relaxing place to have a chat. Staff polite and friendly. Great to earn points that lead to free coffee after buying 8 is a great incentive. Food selection now enhanced with M&S food and snacks, good move COSTA
    1 person found this review helpful 👍

  • 5/5 Jago D. 1 year ago on Google
    Staff are lovely really fast service polite and extremely helpful ladies especially the brunette can't remember her name but she will go out her way to make sure you have the best experience

  • 5/5 Simon J. 2 years ago on Google
    Good sized Costa free WiFi and a space out side if you want to have a ciggie with your flat white.

  • 5/5 Karen P. 2 years ago on Google
    Great coffee/hit chocolate, great staff lovely to sit and chat with friends.

  • 4/5 Vicky M. 2 years ago on Google
    Staff were abit awkward and wouldn't fill babies hot chocolate up which they normally do for us but other than that was good

  • 4/5 Denise P. 1 year ago on Google
    Lovely young man served my sister and l.Lovely service and friendly

  • 5/5 Lorraine P. 2 years ago on Google
    Lovely staff good coffee even won a prize today on their lolly stick charity! A free drunk tomorrow

  • 5/5 julie s. 1 year ago on Google
    Great staff, hot drinks, needed more butter with your toast, but when asked was given more

  • 4/5 Brian M. 1 year ago on Google
    Costa is Costa, you know what you are going to get. I had a delicious iced fruit drink, very welcome on muggy day.

  • 5/5 Thomas J. 4 years ago on Google
    Awesome lattes

  • 4/5 Merv e. 4 years ago on Google
    Busy

  • 5/5 Iwona K. 4 years ago on Google
    Nice place

  • 5/5 Colette B. 4 years ago on Google
    Prompt service

  • 1/5 Raymond C. 4 years ago on Google
    Went in there the other day and all the tables were full of empty drinks the staff must have been sleeping.

  • 1/5 Aqib S. 1 year ago on Google
    Luke needs some lessons in customer service, felt unwelcome as soon as we walked through the door, speaking to us as second class citizens. As a minority group, he seemed to have gone out of his way to make it known that we werent welcome here. A simple misunderstanding as i couldnt hear what he was saying through the screen, however after this, he was making a point about costa points not being added "as its just a bottle of water" all the while smurking while saying this. If you dont want to work in retail, find another job!

  • 5/5 Michael S. 4 years ago on Google
    Nice products

  • 4/5 Angel M. 1 year ago on Google
    The staff are extremely polite and friendly. The prices are a bit on the higher side however they are good products so I think that is fair. Slight problem is the amount of tables that can have tissues and cups left on for a period of time. This is not too much of a problem as the staff work very hard

  • 1/5 mapleleeks 1 year ago on Google
    Very disappointing experience.Full of kids puffing on their vapes , feet on table , not buying anything , just using it as a hangout.Wont be going there again. Coffee was ok , although in paper cups. Tim Hortons in Canada was a totally different experience, with well trained staff, clean , nice ambience, but this was sadly nothing like it.This was a Brexit Britain type of experience of a Tim Hortons.Sold as something special, but delivered a dud.

  • 5/5 Karen D. 1 year ago on Google
    Just wanted to say how helpfu and friendly the people and the young lade who works there was so understanding . helped me when I came in so upset the other day so greatfull for your chat and nice words 😊

  • 5/5 Melanie H. 1 year ago on Google
    I like costa coffee as it is reasonably priced and they run a good reward scheme when you use your member card. Staff are polite and helpful and service is quick and efficient and the coffee is generally quite good.

  • 5/5 Terrence L. 1 year ago on Google
    It's a really nice place and the staff are really nice I enjoy the hot chocolate and the tiffin is really as well

  • 4/5 Tracy B. 1 year ago on Google
    We’re are regulars and we can’t fault the staff or the coffee. The only fault are the windows. The sun blinds you which isn’t a big deal I guess but it is a nuisance. Blinds would be ideal

  • 1/5 Ella D. 1 year ago on Google
    Went in today for coffee and cake , I found the shop very dirty , sticky tables , messy floor ..the toilets were filthy ..Will not go back again

  • 4/5 Chester T. 1 year ago on Google
    Nice Costa branch located a little off the main shopping street at the end of the retail units. Follows the normal format. Plenty of room inside.

  • 5/5 Dawn S. 1 year ago on Google
    I Use a wheelchair a staff member noticed i was Àssisted by a nice young man who went out off his wayto help me THANKS I WILL BE GIVEN YOU ANOTHER. VSIT VERY SOON

  • 2/5 Angel P. 10 months ago on Google
    It’s a good place when they give you what you ordered the last 4 times I’ve been in I’ve gotten the wrong drink

  • 3/5 Linda M. 1 year ago on Google
    Ok place nothing can be done about atmosphere not relaxing. Nice decaf tea

  • 4/5 Rhian J. 7 months ago on Google
    Usually I pop in for a cappuchino or mocha with a book about 8.30am. Staff are extremely friendly and the atmosphere is lovely but it does start to pick up by 9.30-10am. I absolutely love the decorations and the style inside since the redecoration (last year I think.) I have often gone in for dinner as well, highly recommend the strawberry lemonade, hot chocolate, brie and bacon panini, bacon sandwich and croissant. I don't use the toilets so can't comment but it's always been clean in the seating are with plenty of seating available (comfortable too). 4 stars because it is a bit pricey, you'd definitely have to be willing to spend a bit if you're having food and drink and especially for more than 1 person.

  • 5/5 Craig 4 months ago on Google
    Quick service and the staff were amazing

  • 5/5 Elliott B. 5 months ago on Google
    Large Costa at a retail park in Wrexham. There was a Poundland next door.

  • 2/5 Jules R. 4 years ago on Google
    Visited today for first time, won’t be visiting again not great guys! I was overcharged at till for 2 items when I pointed this out it was more trouble than worth to rectify. My coffee was barely warm and when asked for it to be heated up anyone would think I’d asked for the world I appreciated the offer of a new coffee but let’s not forget guys it was my coffee I didn’t want a new one I’d already waited long enough for the first one I just wanted it heating up ! So my 20 minutes of indulgence was totally spoilt by poor customer service & Luke warm coffee, what happened to pleasing the customer?

  • 5/5 Sean J. 4 years ago on Google
    Nice coffee nice atmosphere

  • 5/5 jane r. 4 years ago on Google
    Love Costa friendly staff

  • 5/5 Darren W. 4 years ago on Google
    Staff are great always so friendly.

  • 3/5 Kelly-Willow C. 4 years ago on Google
    Fairly clean, helpful staff

  • 5/5 Shawn Elaine J. 3 years ago on Google
    Coffee always hot and staff friendly and helpful

  • 4/5 Amanda N. 3 years ago on Google
    To be fair, as annoying as the constant track n trace business is, the staff are lovely and doing a great job.

  • 5/5 Krasimira K. 3 years ago on Google
    (Translated by Google) Renovated, with more seats, comfortable and with good service! (Original) Обновено, с повече места, комфортно и с добро обслужване !

  • 5/5 Kelly T. 3 years ago on Google
    Fab and staff amazing

  • 5/5 Dean V. 4 years ago on Google
    Cake was amazing

  • 5/5 Nadia G. 3 years ago on Google
    Great service, clean and tidy.

  • 4/5 Tricia P. 3 years ago on Google
    Costa coffee in island green..need to be more helpful ..struggled to to do track and trace on my old mobil..no offer of help eg lap top ect..costa lady would not let people help me that was waiting to be served....told I would have to leave if I couldn't do track and trace with my mobil..shame on you costa lady for making me cry........

  • 4/5 David P. 4 years ago on Google
    Friendly staff, good atmosphere. Only bug bear is when they have some kind of baby's crèche there , which is sometimes noisy and distracting. I'm sure there's plentiful of community centres that could hold such functions and indeed be welcome of needed contributions.

  • 5/5 Des M. 4 years ago on Google
    Very clean store with brilliantly friendly staff. Made me and family feel very welcome. Usually only visit Wexham once a month so we will be back ( repeatedly )

  • 2/5 Clair A. 3 years ago on Google
    Not very well organised for covid19, messy table organisation. Cold air from vents meant you need a coat inside too. No outdoor seating.

  • 5/5 Elizabeth 5 years ago on Google
    This place is very good as every one is very kind and they serve you very quickly

  • 5/5 JHP N. 4 years ago on Google
    A cold brew straberry coffee love it my wife tried it first a few weeks ago and i tried a bit and i love it so i had to buy one for myself.

  • 3/5 Sean - T. 4 years ago on Google
    A bit grotty, needs a good clean!

  • 4/5 Mike D. 3 years ago on Google
    Nice staff nice place parking not great but no faikyt if Costa. Good coffee

  • 5/5 Jenna H. 4 years ago on Google
    Lovely coffee choices

  • 4/5 Jade J. 4 years ago on Google
    Good environment not may seats and toilets

  • 3/5 The Party F. 4 years ago on Google
    Coffee good, friendly efficient service.

  • 3/5 Nicky K. 4 years ago on Google
    Nice for a quick coffee over lunch

  • 4/5 Lee J. 4 years ago on Google
    Fantastic coffee, good location

  • 5/5 emma s. 4 years ago on Google
    Not many shops left

  • 3/5 tracey b. 4 years ago on Google
    Not the best

  • 4/5 Martin S. 4 years ago on Google
    Nice Costa however they seem understaffed, lots of tables to be emptied when we got in there! Seemed to be only 3 staff on, also didn’t have a few items because of a delivery problem, no Soup, no hot chocolate and latte running out! Will say that the staff that were there were really good!

  • 4/5 Tony R. 4 years ago on Google
    This has just been refurbished nice clean and fresh,more space,more seating.

  • 5/5 Matthew H. 4 years ago on Google
    refurbishment looks good same nice staff drinks high quality

  • 5/5 Garry Warren G. 4 years ago on Google
    New and modern look . Great staff.

  • 3/5 mark h. 4 years ago on Google
    Run of the mill coffee shop.

  • 5/5 David P. 4 years ago on Google
    Lovely filter coffee

  • 5/5 Paul L. 4 years ago on Google
    Pleasant atmosphere credit to the staff

  • 5/5 david h. 4 years ago on Google
    Nice coffeee


Call +44 333 003 5883 Open on Google Maps

Amenities


  • Parking
    • ✓️ Paid parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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