Paid £1 parking and it wouldn't register or give the £1 back. Had to pay again making it very pricey for less than an hour! Then as we walked into the car park all the lights turned off. If I'd be on my own I'd have been freaked out. Briefly came back on only to go off again! The other end was lit up the whole time!

Disappointing to find the new system doesn't take contactless payments. The alternative options aren't great for your average shopper either. Cash- Increasingly people aren't carrying cash and the phone linked sign-up option seem to be for people who use that carpark regularly and don't mind their parking fees disappearing out of their bank account without them being able to check the amount first. Why make it so complicated when most other carparks across the country keep it simple. Cash or card!

New parking system is poor, you can use coins, which no one carries anymore, can't pay by contactless on machine, you have to scan code then add your payment card which I find a real pain specially if no Internet in underground carpark, as for fee's it to expensive when there are cheaper parking areas.

Drove straight in,no barriers, no waiting. Plenty of spaces and easy to pay.

Getting my disability van in was a tight squeeze. Pay machine was stressful, confusing and didn't recognise my number plate or vehicle. Shops missing and empty, such a shame

Unable to select the correct times for when the car was parked on the website. The instructions on the sign state that, "you can pay up to 24hrs after leaving the car park", but the website only allows you to pay starting from the current time!

Just received a fine of £100 for over staying. I entered the carpark at 14.14 and left at 15.36. Hadn't used it before as I'm from Manchester and was only visiting for a short stay. I'd read the notices on the post and asked a member of the public on how to pay. She explained when your leaving to enter your reg in the machine, that I did and paid the £1 the machine asked me to pay. Good job I got a receipt after paying. I'll not be visiting any time soon putting my well earned money into you city.😞

Convenient for some, but overpriced and if your mobility is impaired there is nothing else close. The shopping isn't worth it anyway.

Keep on changing who manages the car park had an account with the previous company as I had better rates through my company but changed it completely irrelevant signing up might as well just park else where

Great place to park. Cars are monitored under CCTV 24/7

Easy access to Eagle meadow via stairs or lifts, low cost parking, secure

No contactless payments. Reasonable prices. Good location for all of the shops.

Quick and easy to park. Fast payment through online otherwise long wait to use cash payment machines.

We have paid by card in the past but now cash only ! Not everyone has cash on them which caused problems for some people

Light look good in photos but the security are extremely hostile

Popped into Marks & Spencers and returned after 37 minutes and had to pay £2... used to be 80p for less than an hour. Will now use Council car park across the road which is FREE after 11am...thank you Wrexham Council

Nice easy car park, usually plenty of room Reasonably priced, but no cash machines, you'll need a card to pay

Prices are quite good actually and you have plenty of available spaces.

Currently free parking which is required or I wouldn't bother shopping here as very little left open. Plenty of parking spaces

Five stars now it's free. Handily located for the cinema and bowling etc, and close to the rest of town. If they go back to charging it will be a mistake.

Very confusing not just by me but everybody we spoke to about the payment situation how confusing...dont see any staff anymore prefer the old way sorry it was a better system