Shocking this place has gone down hill lately used to be the only place we would order from last week chicken wrap the chicken looked like and tasted like it had been sat the re cooked tonight order a meal deal with ''can of drink" send a kids juice tried ringing the shop both times suprise no answer

Good food and customer service 👍 Order was initially missing a piece of chicken and the drink from meal deal but after a call they had the missing items sent promptly.

Four pieces of fatty meat with cabbage and a roll of sauce do not feel at all. whoever does this has never eaten a good kebab.

Never had one problem with this restaurant, food was always lush and hot.. Last two occasions we've found long black hair in our food. TWICE. Long black straight hair. First order was re sent out. Second we wouldn't bother.. The staff should be wearing hair nets for starters. Its knocked me sick.

The food was nice and hot. I appreciated that they sent the driver back after i called the restaurant to let them know that one item was missing. Thank you, will order again.

Food was delivered, when we opened the bag we found 2 items missing so we called them several times, eventually they answered and when we explained the problem the person huffed and hung up the phone, bellends

Louise (the lady that answers the phone) is such a lovely happy person! Every time I ring she is absolutely brilliant and so accommodating! Nothing is too much trouble! I have been ordering from charcoal grill for a while and the food is always spot on, one time there was a mix up with my order and it arrived much later than expected. When I phoned back to tell them Louise sorted it out no problem and went out of her way to put it right for me. She has a brilliant telephone manner and the patience of a saint when taking my complicated orders every single time she definitely deserves some praise!!

Been a few times now and each time seems to get worse. Its a little more expensive than others around and online it offers a buy one get one free deal on a pizza 'which in fact isn't' it's more like buy one get one half price, when you look at the prices.

I normally like the food from here but last night it was totally disgusting chips under cooked an the donner meat tasted like it was put in the microwave to warm up most probably last night donner meat won't get from here again vile

Best take away I have tryed in Wrexham by FAR! Ordered 5 times and it has alway been booming & fresh AF! Keep up the good work!

First time ordering from this restaurant, one of the best in the area. Beautiful, fresh food and was piping hot

Couldn’t recommend this place enough, had a long day wanted a pizza after work, all was well until I received the pizza only for the dog to eat it whilst we washed our hands, so I called the restaurant in hopes they could again deliver another one and the lady I spoke to was the most friendly person I’ve ever spoken too, and the backup pizza arrived within less than an hour, this place will be my first choice when it comes to taste, delivery and customer service!

Awful customer service. Staff in charcoal grill were extremely rude to me tonight. I will not be ordering from this takeaway again now as a result of this.

Never again 🤢🤮. Tastes disgusting. 50min late . 2 bites and went into the bin

Delighted with a very fast delivery and the food was piping hot as always...

Best pizza in town and quick delivery! Last time I ordered four pizzas 12inch for 20 pounds because the main websites has 20% off. Really recommend

No drinks provided with the kids meals yet always received on previous orders. After calling they were refused and told this would be taken off the menu as they are running two sites. Six very disappointed children.

Fantastic service. Ordered food from them and the driver arrived at my door with my food and said I’d been chosen for the 50% off and handed me half of the money back. This was also on top of the 20% that they offer when ordering online. Everyone needs to check these guys out!

Best kebab and chips ever, the hot chilli sauce is to literally die for! Food always on time and amazing customer service

I was surprised by the delivery only 25 minutes Delicious and fresh food. Best Takeway in town for a best price.