Pasha Kebab House image

Pasha Kebab House

Meal takeaway

😠 Phoned to place an order to collect (I live local). Usually no problem but was given the wrong order (realised when at home). Called up to inform them. They said I told them the wrong information when I was repeating what I wanted from the menu posted online. They tried to blame me. And then stated... People often mention order,


Address

9 Churchill Dr, Wrexham LL13 9HH, United Kingdom

Website

pashakebabhouse.com

Contact

+44 1978 536684

Rating on Google Maps

3.10 (53 reviews)

Open on Google Maps

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alice E. 2 years ago on Google
    Absolutely shocked at the way the man screams down the phone when you call because your food is cold. Maybe you should get some manners. As for the food normally spot on never one to complain but chips were cold, kebab was cold and when I rang he tried saying they are made fresh ok maybe so but how long have they been sat? His attitude and the way he screams down the phone absolutely appalling will NEVER order from here again and shame really as food is normally spot on.
    1 person found this review helpful 👍

  • 1/5 mathew D. 2 years ago on Google
    We had 2 chicken kebabs tonight, they were lovely tbf. However, I coughed up a couple of small feathers which resulted in me spewing the rest into the bin! I know chickens have feathers but I don't expect them in my food! Obviously no care taken in preping the food. Wont be using again sorry!🤮
    1 person found this review helpful 👍

  • 1/5 amanda g. 1 year ago on Google
    Worse we have ever had. Ordered a 1/4 cheeseburger, it was overcooked and dry, no sauce or salad. A USA pizza, no chicken or jalapeños to be found but sweetcorn and cheese. Disappointed to say the least
    1 person found this review helpful 👍

  • 1/5 sophie m. 1 year ago on Google
    Can’t even get a simple order correct! Order food with mayo and garlic mayo! Idiots put sweet chilli on everything! Ruined my entire order as I hate sweet chilli! DO NOT RECCOMMEND
    1 person found this review helpful 👍

  • 1/5 rachel c. 8 months ago on Google
    Phoned to place an order to collect (I live local). Usually no problem but was given the wrong order (realised when at home). Called up to inform them. They said I told them the wrong information when I was repeating what I wanted from the menu posted online. They tried to blame me. And then stated they were closing shop, and I would have to come back tomorrow WITH the food for a refund for their mistake. I asked what will they do with the food because they cannot pass it on to a customer! I said that the opening/closing times stated they were still open at this time. I was told that (by the person I was speaking to) does not look at what is online and nothing to do with him. I said I will be back tomorrow but he said he will not be there, so I asked for a name to speak to tomorrow l, but refused to give one! Basically blamed the customer for the error which could have been resolved more effectively. Poor customer service
    1 person found this review helpful 👍

  • 1/5 Peter G. 5 years ago on Google
    Avoid!! The food was freezing when it arrived. Not even luke warm. I would go to better takeaways around Wrexham. Took a long time to arrive and was only Thursday. Why and how do they get food so cold!!! Also they ignored our order instructions because of an allergy and made it not able to eat!! AVOID!
    1 person found this review helpful 👍

  • 1/5 Ryan P. 1 year ago on Google
    It use to be great but now it's gone terrible I'm seeing people have sickness cold food and over paying for bad food I loved this place before but now I would not order from here again it's gone terrible

  • 5/5 Jackie W. 2 years ago on Google
    Me and my daughter always eat here chicken kebabs is amazing and the pita bread beautiful highly recommend

  • 4/5 Ciaran O. 2 years ago on Google
    Food is a pretty nice had a kebab and curry chips. Some of the other reviews mention they got no sauce on their kebab. I asked for extra. Apart from the very top the whole thing was bone dry. Meat was nice but no sauce at all. Delivery an took an hour.

  • 1/5 Tikklefn 1 year ago on Google
    Got a pizza and it wasn’t even cooked properly worst pizza in my whole life don’t go here.

  • 5/5 Simon G. 2 years ago on Google
    Used last night for the first time after a friend recommended them , got to be fair the nicest kebab wrap I've had in wrexham. A little more expensive than other kebab shops but the portion was massive 👌

  • 1/5 christinas l. 2 years ago on Google
    No ordeeed didn’t arrived when called the cancelled order with no refund due to wrong number on my Wrexham eats account

  • 1/5 Michelle D. 5 years ago on Google
    Horrendous customer service. After my order being accepted on Just eat. And delivery time announced at 19.55 I phoned at 20.15 to find out they hadn't even started my order as they assumed it was fake because it was a large order. Well it would be large when I'm ordering for 5 children and 2 adults. Your customer service skills are atrocious and will never recommend or order from you again!

  • 5/5 Serdal 1 year ago on Google
    I found everything I was looking for in a meal. Fresh, hot and delicious. It's also hygienic. Thank you people who know their business.


Call +44 1978 536684 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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