2/5 thilina p. 3 years ago on Google
Disappointed...
Nasty..
The
hotel
sunray
asked
me
to
deposite
money
for
superior
rooms
well
in
advance.
I
did
as
same..
But
when
I
arrived
to
the
place
what
they
showed
me
a
family
room
which
we
were
not
agreed
to..
Cheaper
rooms
not
for
the
valve
I
deposited..
Then
I
asked
and
show
them
the
agreement..
The
staff
unable
to
give
me
any
superior
rooms
since
they
all
booked
by
another
guests..
In
the
rooms
TV's
are
out
of
order
Phones
are
out
of
order..
The
bedsheets
were
not
provided..but
they
provided
some
after
I
requested
that
also
I
can
see
some
holes..
There
is
only
1
person
available
for
entire
hotel
for
service..
And
he
is
a
hard
working
person.
I
had
to
run
up
and
down
to
find
him
due
to
the
rooms
phones
are
not
working.
No
bathrooms
accessories
like
tooth
brushes
or
any
paste..
Management
very
cheap
couldn't
cooperate
with
them..
After
I
received
the
final
bill..
They
have
added
some
service
charge..
Which
we
not
agreed
to..
And
they
didn't
change
the
bill
amount
although
they
gave
us
family
rooms
instead
of
superior
rooms.
But
keeping
so
many
nasty
thing
from
their
side
still
there
are
disturbing
me
by
texting
with
bad
expressions
to
pay
the
whole
bill
for
the
rooms
which
didn't
provide
us.
Its
really
disappointing..
Not
recommend
at
all
for
a
holiday...
3 people found this review helpful 👍