Get Air Trampoline Park image

Get Air Trampoline Park

Amusement center

🫤 While there with my grandsons and 2 daughters some gal was using a strong bleach/pine sol cleaner on the trampoline and wiping with a cloth. We had to move because the smell was too strong. Pretty sure if kids put their hands on the area and touched their eyes it would be a disaster. I’m perplexed w... People often mention kids, great, time, party, staff, children,


Address

1015 E Lincoln Ave, Yakima, WA 98901

Website

getairsports.com

Contact

(509) 895-5925

Rating on Google Maps

4.30 (589 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 AM to 8 PM
  • Thursday: 10 AM to 8 PM
  • Friday: 10 AM to 10 PM
  • Saturday: 10 AM to 10 PM
  • Sunday: 10 AM to 8 PM
  • Monday: 10 AM to 8 PM
  • Tuesday: 10 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: kids (20) great (10) time (9) party (9) staff (8) children (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Janie M. 1 year ago on Google
    While there with my grandsons and 2 daughters some gal was using a strong bleach/pine sol cleaner on the trampoline and wiping with a cloth. We had to move because the smell was too strong. Pretty sure if kids put their hands on the area and touched their eyes it would be a disaster. I’m perplexed why it was done while paying adults and children were present. Why wasn’t this disinfecting happen before children arrive instead of at the same time?
    3 people found this review helpful 👍

  • 1/5 Jason P. 8 months ago on Google
    Absolutely some of the rudest staff members I’ve ever experienced. There is no chance I will ever return to this place. Plus, it is incredibly small for the price. Bummer!
    2 people found this review helpful 👍

  • 5/5 Christina K. 8 months ago on Google
    Great place for kids to get that extra energy out. They also do parties. They have a swing that my Son absolutely loves. Massage chairs available while you watch your kids play.
    2 people found this review helpful 👍

  • 1/5 Daniel A. 7 months ago on Google
    They are the absolute worst! I Booked a party and had the worst customer service I've ever experienced.I will never spend a cent here ever again. Sn assistant manager is a JOKE
    1 person found this review helpful 👍

  • 4/5 Rachel P. 1 year ago on Google
    Staff was helpful and extremely nice. The staff was cleaning the entire time we were there. Kids had a great time, they loved the dodgeball and the swing over the pit. I highly recommend visiting if your kids need to get some energy out.
    1 person found this review helpful 👍

  • 3/5 Tee R. 11 months ago on Google
    Update. I have been back to visit and the new staff or front desk person was really nice. I still won't have a party here, but I don't mind bringing the kids to jump it out and get the zoomies out. Had a birthday party was great up until the end... I was cutting the cake and passing out icecream while one of the workers comes to tell me I had a balance of 10.00 or something like that, and needed to be taken care of before we left, which is fine I knew to check out before we left to pay any additional owed. This worker proceeded to stand there and tell me I could take care of this at the counter while I had cake in my hand, and I said ok I'll check out after we are done."" She then stands there and says well you can just take care of it now. " Again, I literally have cake and ice cream in my hand because we are doing the cake and ice cream. I said well after I'm done with this and I point my eyes to what I have in my hand because they are full, she says ok and proceeds to stand in the corner by the table that we are cutting the cake and icecream. Mind you I paid for this party in full the day I booked it over the phone so the fact I'm was treated like I was going to skip out on a balance of 10.00 or less was offensive and I didn't appreciate the attitude of the worker. I think they need a little more training on how to be Courteous to customers because without customers, you wouldn't have a paycheck! Now that being said, this will be the last birthday party I book here.
    1 person found this review helpful 👍

  • 4/5 Krista O. 2 years ago on Google
    This is a great place to let the kids run around and burn out some energy. My kids love it and I love when they are happy and having fun. My reason for the 4 stars though is because that place needs a deep cleaning I mean there is some serious dirt and grim all over those plastic looking sheets by the foam pits. Cobb webbs, dirt all over the top of all the piping. It looks like it has never been cleaned since it's opened. It's bad.
    1 person found this review helpful 👍

  • 1/5 Marshall T. 1 year ago on Google
    Facility is alright but the staff was atrociously condescending, impatient and unprofessional. I took my children for a birthday party and did not bounce but was standing on the center platform watching my children when the manager, Ashley, began yelling at me in a unnecessarily aggressive and condescending way for wearing shoes on the platform while she was wearing shoes on the trampoline. I asked why it was a problem to stand on the platform with shoes while she had shoes on the trampoline and she proceeded to call me a child and tell me to leave. I replied saying she could’ve handled that in a less condescending way, I will not be returning and will write a bad review. She replied with, “go ahead.” Ashley had complete disregard for any courtesy and how her void of tact would negatively affect the reputation of Get Air. I say to the owner, I hope you find more sensible staff until then I would encourage reasonable people to take your patronage to other local family activity centers.
    1 person found this review helpful 👍

  • 4/5 Paula L. 1 year ago on Google
    Its a great place to go .. when its full ,older kids get out of hand .I mean 14 or 15 years old .Younger kids 2-5 are targets . Otherwise, can't complain .

  • 1/5 Patricia R. 6 months ago on Google
    My kids love going to have family fun I've had plenty party's there.but tonight the young women working was very flirtatious so desperate towards my husband my children couldn't believe how she was acting very unprofessional.wont be going back there

  • 1/5 Jerian S. 7 months ago on Google
    Staff do nothing when your young small autistic children are purposely hurt by teens throwing dodge balls as hard as they can hitting them in face nor do they do anything when you complain that the adult responsible for said teen yells at you and causes a scene for your child getting hurt when you kindly ask them to handle their said teens.

  • 4/5 Shannon Y. 8 months ago on Google
    Kids loved it and want to go back. I love how they have soft benches to watch our babies jump around too

  • 5/5 Amanda L. 10 months ago on Google
    Love that they have a toddler time! Our son had so much fun! Will be going back!

  • 5/5 Tina S. 10 months ago on Google
    My 6 year old grandson loves this place and I do too!!! He has so much fun and never wants to leave lol

  • 4/5 PNW Bushica A. 1 year ago on Google
    Great place for me to train new flips. Only thing I wish they'd do it keep the younger kids to the appropriate kids area. During the weekends the work staff just sit on thier butts and don't enforce a single rule. My whole hour if jump time is basically me sitting waiting for kids to not be in the way so I don't land on them.

  • 4/5 Andy R. 1 year ago on Google
    Very family friendly with a variety of activities ranging from a foam pit to dodge ball and a basketball hoop if you want to try dunking. My kids, 8 and 12, have a great time. We never stay for more than an hour and the price is listed by number of hours.

  • 5/5 Peanutbutter jellyfish (. 1 year ago on Google
    Toddler time on tuesdays and thursdays are great. I can jump with my grandkids, and don’t have to pay for my entry fee. All I need is the energy to play. It’s a great safe place to play.

  • 1/5 Jessica O. 1 year ago on Google
    Very disappointing experience. My son had a meltdown, because he’s 3, and didn’t like the socks. An employee, instead of being helpful or kind in any way during a very stressful time, walked by my son and then, very loudly, slammed an employee only door, to make a point about the tantrum. Other moms in the venue also noticed and were upset by this. This made me and my son so uncomfortable that we left. We were given a refund, but this place is NOT kid friendly. In a place that probably frequently has tantrums because it is a lot of stimulation, you’d think staff would have better behavior. So sad for my child.

  • 5/5 Rachel f. 1 year ago on Google
    We love bringing the boys here. 2 hours is our limit for plenty of fun.

  • 4/5 Brittany C. 6 years ago on Google
    Everything about this place is fun! Has plenty of games and attractions to enjoy! Overall a clean place and the staff is nice. It's a little overpriced to me though which is why I give this place 4 stars. Be safe while here~

  • 4/5 Mr F. 2 years ago on Google
    It was great had a lot of fun. I wish I could rate a 4.5. My favorite part was the foam pit. It's great to learn new tricks into. It's actually the best foam pit I have ever used. But the main trampolines we're very stiff, it's great for little kids but not so much to do flip. Doing flips on them is still easy though. I would definitely recommend this park. Side comment: If someone is reading this no there is not a super tramp and no there's not a wall Tramp but don't ditch this place just because of that. I was actually surprised and I do triple flips.

  • 5/5 Ashley S. 1 year ago on Google
    My kiddos LOVED it here! So grateful for the toddler space. Great way to let the kids run off some energy.

  • 5/5 Isaac E. 1 year ago on Google
    Great fun for the kids! And for the adults they have soft padded dodgeballs! Basketball hoops to get some air time and practice your technique on dunking! Awesome place to host an event or party for your kids or family! Staff is always friendly and attentive!

  • 4/5 Deborah G. 2 years ago on Google
    Went there for a birthday party. They were not done cleaning so we had to start late. They definitely could do better with handling of all aspects of party packages. From cleaning, food, etc. It wasn't inexpensive, therefore I expected more. The kids did have fun jumping and enjoying the activities. All in all, I probably would pay for a group of kids to jump, and have the birthday at home in the future.


Call (509) 895-5925 Open on Google Maps

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