5/5 Yusof A. 1 year ago on Google
Dear
Sir,
I
hope
this
message
could
be
forwarded
to
the
highest
level
,perhaps
by
the
CEO
of
Archipelago
international.I
am
a
regular
travel
around
the
region.what
I
would
like
to
bring
up
to
your
attention
sir.While
travelling
around
the
region,
I
looking
forward
staying
in
hotels
I
look
for
4
points.
1)
customer
service.
2)
Hotel
food
3)
security.
4)
cleanliness
and
comfortable
of
the
rooms.
I
first
step
my
foot
in
Neo
Malioboro
it's
was
around
2017
or
2018
and
until
now
I
am
still
faithful
to
Neo
Malioboro
hotel.And
what's
make
me
come
back
,its
all
about
the
4
points
which
I
have
mentioned.I
am
a
person
who
hardly
will
give
a
compliment
,but
since
I
have
steps
foot
in
Neo
Malioboro
hotel
,I
never
regrets.
The
approach
and
service
which
I
received
from
Neo
Malioboro
I
can't
find
in
others
5star
hotel
which
I
have
stayed.
Here
I
want
to
thank
the
staff
for
an
extremely
comfortable
and
delightful
stay
in
your
hotel.
In
this
recent
trip
I
stayed
for
6
days
and
every
single
day
I
was
attended
with
utmost
warmth.
I
am
most
impressed
by
your
no
1
chef,
Mr
Firman
Syah
In
every
trip
I
stay
in
the
hotel
,
he
will
prepare
my
favourite
dishes
even
those
that
are
not
part
of
the
usual
menu.
Each
dish
has
been
prepared
with
utmost
perfection
to
make
me
feel
special
and
feel
like
home.
Every
need
was
also
catered
with
utmost
perfection
from
the
manager,
security
as
well
as
room
service.I
have
a
name
list
of
your
super
staff's,
I
wish
to
once
again
to
compliment
the
chef
*Mr
Firman
Syah,
F&B
Mr
Wisnu*
who
is
always
there
for
my
needs
and
*Mr
Rudi,*
asurance
for
security
,
Mr
*Narno*
In
charge
of
room
service,
my
room
is
tip
top,
and
Mr
*Andrea*
in
charge
of
front
office
and
Ms
*Vera*
the
manager
those
are
the
fews
names
that
i
recommend
they
deserve
appreciation
and
rewards
for
keeping
and
maintaining
Neo
Malioboro
hotel
my
no
1
choice
*they
are
your
gems
and
pillar*
and
i
believe
most
customers
will
come
back
again
.And
of
course
the
other
hotel
staffs
,
rest
assured
you
have
a
well
decipline
staffs
,which
i
cant
recall
their
names
I
will
definitely
recommend
this
hotel
to
all
my
friends
and
family
and
will
remain
my
No1
choice
when
I
travel
to
Jogjakarta
Indonesia