McDonald's image

McDonald's

Restaurant Cafe Fast food restaurant Breakfast restaurant Hamburger restaurant American restaurant

One of the Most Revieweds in Charlottetown


Address

427 University Ave, Charlottetown, PE C1A 4N7, Canada

Website

www.mcdonalds.com

Contact

+1 902-566-6710

Price rating

$ $$$

Rating on Google Maps

3.80 (1.4K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (11) time (10) fries (7) party (6) minutes (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 peggy c. 1 year ago on Google
    Kid's happy zone, although they've grown up. My son's favorites are Chicken nuggets, Small fries and oreo MC flurry. And coloring.
    2 people found this review helpful 👍

  • 1/5 Robert E. 9 months ago on Google
    Recently at a birthday party there at an hour into it the manager comes in and tries to get then to start finishing up and rushing then out cause there is another party booked. Note party was booked for 2 hours. Started 20 minutes late (staff had nothing ready) and they were forced to move out of the area cause she wanted to get the next birthday party ready. 15 minute remained of the party we were guests at and the next party is set up and ready. Wouldn't recommend parties here . Service isn't worth it anymore
    2 people found this review helpful 👍

  • 5/5 Frank S C. 5 months ago on Google
    Always great food. My go-to spot when I need a quick tasty meal. 😋 Best fries around 😋
    2 people found this review helpful 👍

  • 3/5 Adam D. 1 year ago on Google
    Food was quick and prepared well. The restaurant was clean, but the layout of the interior was a bit poor. The parking lot was small, and we nearly got hit by 2 different cars, definitely not a good one to drive to. Drive through seemed a bit chaotic too. The location of thie McDonalds is good though.
    2 people found this review helpful 👍

  • 1/5 Michelle 1 year ago on Google
    Last time I ever buy their little hamburgers. Half a pickle!? Only one side of the bun had condiments. This burger was made with HATE. Seems like the only decent thing they make now is coffee.
    1 person found this review helpful 👍

  • 2/5 Howard A. 1 year ago on Google
    Have been here quite a few times. What I have noticed is that the burgers are served somewhere between warm and cold. Just have not had the time to take the order back to counter and ask them to cook it.
    1 person found this review helpful 👍

  • 3/5 Shanz 9 months ago on Google
    I enjoy their food but the people in the drive thru alway sound like they hate their jobs, zero customer service skills.

  • 5/5 Jeremy J. 11 months ago on Google
    I've been to nearly 100 McDonald's restaurants worldwide and while this may seem biased, this location is still my favourite and I'd claim is one of the best in Canada for food quality. Order accuracy is extremely high, food quality is on par with the best and order speed is fast. The restaurant itself is always dated and the atmosphere is mundane. Drive-Thru is the strength of this location. Erin deserves the best salary available and bonuses for the many times I've witnessed her solve problems with order taking and organization.

  • 1/5 Mike M. 1 year ago on Google
    Four people went through the drive-thru while I was waiting at the other speaker. Not sure if it's a detection issue or they just didn't care to switch - but cashier laughed and ignored it when I pointed out that 4 minivans of people got ahead of me for the error. Service doesn't deserve your money.

  • 1/5 Sukhjinder S. 10 months ago on Google
    If someone place second order then McDonald cashier will slammed the window on your face is this the way you serve your cx it is rdiculous

  • 5/5 Brenda M. 8 months ago on Google
    I would like to give a shout out to 2 workers. Erin who usually takes the payment and Faith who is the sweetest , friendly staff person ever. I think both of these ladies need recognition. Thank you for your service.

  • 1/5 Carley A. 8 months ago on Google
    Literally went to this macdonalds explicitly to get poutine at 2:50am. The other macdonalds in town doesn’t carry it. Drove 15 minutes to this macdonalds for them to tell us they didn’t have it right now. I am disappointed.

  • 5/5 Lakhvinder B. 1 year ago on Google
    Hi sir / madam Actually, I am living in Montreal , Quebec and In the month April ,I am coming to Prince Edward and I need work overthere . Could you please help me to get the contact number or email of manager of Tim hortons so , I can contact him / her. I hope you understand my situation and give reply me as soon as possible. Thank you

  • 2/5 melanie h. 6 months ago on Google
    I waited for my food last night for almost 20 in the driveway. They kept forgetting about my order. Then they mixed up our order .

  • 3/5 Isabella B. 6 months ago on Google
    It’s just McDonald’s, you get what you pay for. I don’t usually have an issue here, they get my order right about 90% of the time.

  • 1/5 M K. 4 months ago on Google
    Worst customer service ever..This is what they gave us in $4 very less quantity ..burned and cold fries.

  • 2/5 Rachel H. 4 months ago on Google
    I don't understand why they display the different sizes of items when they are only selling / serving one size. It is misleading and misinformation.

  • 3/5 Jerome M. 4 months ago on Google
    Had the Chicken Wrap. It was just fair. The fries were tasty as always.

  • 5/5 Vance F. 10 months ago on Google
    Great chain of McDonalds Restaurants owned by a great local family! Great management and staff! Lori (general manager) has been with there main store in Charlottetown and is well respected as well liked for being so genuine to many that worked and visited the restaurant over the years.

  • 1/5 So D. 1 year ago on Google
    Place is not clean at all. Whoever was supposed to clean the playplace wiped a table down and walked out. Garbages are full and fries are all over the floor. Nothing but crumbs in the play are as well as a swear word written inside the walls of the play equipment in black permanent marker.

  • 5/5 Ran S. 1 year ago on Google
    My daughter always have a fun time here. This is our family hangout place everytime we go to Charlottetown. I have no issue with the food being served here. The only thing that changed during our visit yesterday was there was a delay with our orders. It took more than 10 mins. I noticed there was an issue with the fries station. The crew their is kind of slow or just having a bad day. Her co-workers need to check on her from time to time to hasten up.

  • 1/5 Liam L. 1 year ago on Google
    I went through the drive through and they charged us for the person behind us and then the girl that took our payment said we payed visa but we paid cash and then they said we paid 2 dollars but we 11 dollars they were also very rude. Very bad service do not recommend going here

  • 1/5 Teddy M. 1 year ago on Google
    Half the time it's fine and the other half it's not even worth it. Just went through the drive-thru (which was dead), waited a good five minutes before someone spoke, then when we got up to the window we asked if they got the jr.chicken meal to which they then tried to argue with us that it was a completely different meal. Also, not to bash people for their own language but when you've made a mistake and been called out for it, politely mind you, it's highly inappropriate to make comments in a different language and laugh with your co-workers in front of the customers. At least close the window BEFORE you do that.

  • 5/5 Jwd B. 1 year ago on Google
    I just wanted to say that I'm super glad that I'm able to go to McDonalds in Charlottetown on a Friday or Saturday night and not worry about chaos (i.e drug addicts and overly drunk people). I don't know where they hired that new security guard from but he's pretty decent, he seems to be able to control a huge lot.

  • 1/5 john s. 1 year ago on Google
    Ordered egg mcmuffins this morning . My girlfriend bit into one and it was full of egg shells and cut her gum on it . Do not recommend this place ever again . .all the management said to us was I can give you your money back and or replace the order lol what a joke .

  • 1/5 Brodey M. 1 year ago on Google
    Terrible! I paid over $12 for a cold quarter pounder combo, cheese was barely melted and way too much salt on my soggy fries. I'd rather pay $8 for 2 whoppers at BK.

  • 1/5 Sukhdeep S. 1 year ago on Google
    I went to this location at 3:50 and they said need to wait 20 minutes as they are updating their system and I waited 20 minutes in parking lot and again went to give order 4:10 and they said need another 20 minutes to update system. This is disgusting as that is breakfast time and they should update their system little bit earlier.

  • 1/5 Mengzhou G. 1 year ago on Google
    The table and the floor are dirty, not sure if that's because they are open 24/7 and don't have time clean them. Edit August 31th,2022 ordered 2 bacon deluxe mccrispy, when i get back home only one has bacon on it, drink section is nightmare, dirty as he'll but no one seems care. Was looked like the pic when I came in and still the same when I left.

  • 4/5 anthony d. 1 year ago on Google
    Second time here. Good experience both times. Fast and smooth through drive thru. Only thing is no ketchup, guess we have to ask for that? Otherwise everything was great. Thank you.

  • 4/5 Fenix Rhys Erin D. 1 year ago on Google
    I love it, it's great for midnight and 3 am and even during the day. Staff is doing their best but many of them have difficulties so you might have to explain yourself a few times. Food is very much not healthy but it tastes good. And their ice cream machine is not one of the ones that's always broken

  • 5/5 Vanessa B. 1 year ago on Google
    It was good, order was correct. The only issue was the burritos were dry like there was no cheese and they did not provide the salsa that usually goes with them. Other than that it was hot and fresh and the order was all correct on the first try! That was great!


Call +1 902-566-6710 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

Trends



Last updated:

Similar Restaurants nearby

Maid Marian's Diner image
1
Maid Marian's Diner
Diner
Rebuilt after a fire, this established diner has been serving classic cuisine for over 30 years.
$ $$$
4.40 (1.8K reviews)
Hunter's Ale House image
2
Hunter's Ale House
Restaurant
Unfussy joint featuring steak, seafood & poutine, with live indie music, plus two outdoor patios.
$$ $$
4.20 (1.4K reviews)
Montana’s BBQ & Bar image
3
Montana’s BBQ & Bar
Restaurant
👍👍 Our waitress Jen was super amazing and helpful! Even brought my daughter bandaids when she needed them!! She was fun and up beat. Best waitress I’ve had in long time!!
$$ $$
4.30 (1.3K reviews)
Merchantman Fresh Seafood & Oyster Bar image
4
Merchantman Fresh Seafood & Oyster Bar
Seafood restaurant
Rustic, brick-accented restaurant offering a seafood-focused Canadian menu & outdoor seating.
$$ $$
4.40 (1.3K reviews)
Hopyard image
5
Hopyard
Bar
👍👍 I had such a lovely experience here. Half the menu is vegetarian, most of which can be made vegan. They serve creative dishes with international influences, and their menu changes every 2 weeks so you'll always have something new and exciting to try. I personally ordered the vegan Hawaiian plate lu...
$$ $$
4.60 (1.2K reviews)
Last updated:
()